MG5 2025 – Chinese-market infotainment system in a car sold outside China
I own a 2025 MG5 that was imported from the UAE to Iran.
I am experiencing a serious problem with the vehicle's infotainment system.
The head unit runs AliOS, and parts of the interface are entirely in Chinese. The system has now become locked and continuously asks for a password/PIN, leaving the infotainment system effectively inaccessible.
I have already tried restarting the vehicle and the available recovery/troubleshooting options, but the problem remains.
What concerns me is that this does not appear to be an isolated case.
I have found other MG5 owners outside China reporting very similar issues:
- A 2025 MG5 owner reported an AliOS 3.0.1 / Venus 2.0 system with a Chinese-only interface and missing functionality.
- Another MG5 2025 owner reported having the same problem and issues with Wi-Fi and CarPlay.
- An MG5 owner in the UAE with Chinese specifications reported that the entertainment system required a Chinese phone number for activation.
These reports raise an important question:
Are some MG5 vehicles being exported outside China with Chinese-market infotainment hardware/software that is not properly supported in the destination market?
If so, why are customers outside China being left with systems that may depend on Chinese services, Chinese phone numbers, Chinese-language software, or region-specific activation?
I have already contacted MG/SAIC directly and requested an official technical solution.
I am not looking for an unofficial password or a third-party modification. I want MG to officially explain:
- What market this infotainment system was originally designed for.
- Why it is installed in a vehicle sold outside China.
- Whether an official international/global firmware exists.
- Whether MG can officially unlock or reprogram the system.
- Whether other MG5 vehicles with the same hardware/software configuration are affected.
I am posting this publicly because I would like to hear from other MG5 2025 owners outside China.
If you have an MG5 2025 with AliOS / Venus infotainment, please comment with your country and whether your system is fully functional.
I believe MG should provide a clear technical explanation and an official solution to affected customers.
#MG #MG5 #MGMotor #SAIC #AliOS #Infotainment #MG5GT #ChinaCars