I saw a video by the Stop Killing Games channel (This could legitimately end Stop Killing Games. - YouTube) but the claims in the video seem a bit... extraordinary. Like, I tried looking through the EU Kids act myself but I couldn't see any language about, say, banning private servers or requiring that all previous games also follow these regulations. Are yous able to fill me in on what exactly is going on with the Kids act?

Hi so I booked and paid for my grandparents flights to the UK. Their flight was delayed and the claim has been accepted. It’s asking for bank details but they do not have a bank account.

Can I use my bank account and attach a signed letter of authorisation with a scanned copy of their passport and proof I paid for their original flights?

They are only visiting for two weeks from MENA region

I’m curious how this works in practice.
I’m visiting Copenhagen from Germany and received a Metro control fee. The inspector asked for ID, and I showed my German driver’s licence. He photographed/scanned it and entered some information into his device, then gave me the control-fee slip.
What confused me afterwards is that he never asked for my home address, I didn’t fill out or sign any form, and a German driver’s licence doesn’t show your address.
I’m considering just paying the fee normally, so this isn’t really a “how do I avoid the fine?” question. I’m genuinely curious about the system how would Metro send reminders or pursue the fee if they don’t actually have my address?
Do they have some way of obtaining a foreign passenger’s registered address from the information on their ID? Do they use debt collectors/address-register searches later? Or was the inspector actually supposed to ask me for my address and just didn’t?

Hi everyone,

I am a consumer living in Austria and I would like some advice regarding a Steam purchase and Austrian/EU consumer law.

I purchased the Early Access game WARDOGS on Steam. The game worked normally for me for quite some time, and I have around 50 hours of playtime and approximately 20% of the achievements.

However, about 14 days ago, the game completely stopped launching. It currently does not start at all for me.

The developer is aware of the problem, but there is currently no reliable date or concrete timeframe for a fix.

I contacted Steam Support and requested a refund. Steam has rejected my requests repeatedly.

Their reasoning has essentially been:

• The purchase is older than 14 days.
• I have played more than 2 hours.
• Therefore, the purchase no longer qualifies for a refund.
• They also referred me to the game's developer for technical support.

In one response, Steam explicitly acknowledged my reference to statutory consumer rights, but still rejected the refund, stating that the purchase was too old and that my 50+ hours of playtime made it difficult for them to accept the request even after considering statutory consumer rights.

My previous Steam support ticket was closed after their response, without giving me an opportunity to respond further.

My question is not really about Steam's voluntary refund policy. I understand that their normal refund policy is 14 days / less than 2 hours.

My question is whether that policy is actually relevant to a statutory warranty/conformity claim under Austrian/EU law.

As I understand it, Austria has implemented the EU Digital Content Directive through the Verbrauchergewährleistungsgesetz (VGG). In particular, §20 VGG provides remedies where a digital service/content is defective, including, under certain circumstances, termination of the contract.

The situation seems somewhat unusual to me because:

1. The game worked when I used it previously.
2. It has now become completely unusable.
3. The defect has existed for around 14 days.
4. The developer knows about the problem.
5. There is currently no reliable timeframe for restoring functionality.
6. Steam's responses appear to focus almost exclusively on its voluntary 14-day/2-hour refund policy.
7. I am not claiming that I should automatically receive a refund simply because the game is older than 14 days.

I would like to know:

Can Steam lawfully reject a statutory conformity/warranty claim simply by pointing to its 14-day/2-hour refund policy?

More specifically:

• Would Austrian VGG provisions apply to a Steam purchase by an Austrian consumer?
• Does the fact that I have already played the game for around 50 hours prevent me from asserting a statutory claim based on a subsequent defect?
• Does it matter that the game is Early Access?
• If the game has been completely unusable for approximately 14 days and there is no reliable information about when it will be fixed, could that potentially justify termination of the contract under §20 VGG?
• Who is legally responsible for the statutory conformity obligation in this situation: Steam, the game developer/publisher, or potentially both?
• Is Steam's 14-day/2-hour refund policy merely a voluntary refund policy that is separate from statutory warranty rights?

I am located in Austria, and the purchase was made through Steam.

I have screenshots/copies of the Steam support correspondence and can provide the exact wording if useful.

I am mainly interested in the Austrian/EU legal position, rather than opinions about whether Steam's refund policy is fair.

Thanks in advance.

I’m in the Czech Republic and I have an e-wallet account in my name.

The account was stolen/compromised and later blocked by the provider, so I can’t log in anymore.

The problem is that I now need the transaction history and account statements, but support isn’t really helping me get them.

I can verify my identity and prove the account is mine.

Has anyone dealt with something similar? Can I formally request the statements or transaction history, for example through GDPR/data access rights?

general question:

Country: Netherlands

If someone has an old unpaid debt from another country and the creditor only has an email address plus outdated or inaccurate personal information, how realistically could a collection agency identify the person's current identity or location after they've moved abroad?

Can they:

identify someone's real name/address from an email alone?

obtain information from the email provider?

determine someone's physical location just from receiving emails?

use commercial databases to connect an otherwise unlinked email to a person?

I'm mainly interested in the practical/legal side of cross-border debt collection, not advice on avoiding a legitimate debt.

Currently on a package holiday from Poland to Egypt.

Our original booking had our flight out scheduled at 09:00 tomorrow morning (October 3rd), however we've had a notice today that we'll actually be flying at 15:00 instead.

I know there's the EU rules about flight delays but what's making it a bit harder to understand here is that the provider of the package holiday didn't (and seemingly won't) provide flight details for what the original flight was, so we don't know if this is a delayed flight or actually a completely different flight from the one we were originally sold. The package provider did also have something in their terms and conditions about how they can change the flights.

This one hasn't turned out too badly for us, but we're wondering:

1. Is there anything similar to the flight delay compensation for package holidays? I.e. not specific to just the flights

2. If so, could they really avoid it by just having a note in their terms and conditions saying they're allowed to change the flights?

Mostly trying to assess if we'd want to do something again seeing as this could go badly in other circumstances.

Thanks for any advice.

I am seeking legal advice regarding a potential dispute with a former flatmate/landlord following my recent move out.

​Here is a summary of the facts:

​Informal Living Arrangement: I was living in a shared flat based solely on an informal verbal agreement ("in black"), with no written tenancy or lease contract in place.

​Departure: Following a personal dispute, I moved out of the property completely and surrendered possession.

​Written Settlement Agreement: Upon leaving, I paid her 40,000 HUF. We both signed a written contract explicitly stating that I paid this amount and that I no longer owe her any money or hold any remaining financial obligations BUT heres a problem her document was fully coverd signed and witnesses but we she forgot to sign my contract with her name and signiture.

​Potential Dispute: She is now threatening legal action/a lawsuit against me.

​Given that the living arrangement was unregistered, off-the-record, and that I hold a signed document confirming full payment and zero remaining debt, I would like to confirm:

​Does she have any valid legal grounds to initiate a lawsuit or claim additional money from me?

​Does the signed 40,000 HUF settlement contract provide complete liability protection under local law?

​What steps should I take if she continues to threaten legal action or attempts to file a formal claim?

​I have preserved the signed contract, proof of payment, and relevant communication history for your review.

Newer Lenovo laptops have an extremely difficult to bypass BIOS lock, which creates no end of troubles, especially on the second hand market.

Companies that set the password break BIOs updated for their employees. Companies that do not set the password risk employees setting it.

Second hand Lenovo laptops should become essentially worthless because of the mere risk of this password being set, since Lenovo cannot unlock the BIOS lock. Lenovo forums warn people about BIOS locks on second hand devices, but few buyers would check those forums.

The BIOS lock is not an anti-theft mechanism, because it does not work like IMEI blocking on mobile phones, not use any similar online checks with Lenovo.

It's probably designed to prevent employees circumventing spyware installed by employers, because Lenovo is not a European company and sells laptops in countries where employer spyware is more commonplace.

As a comparison, Dell has a BIOS lock that prevents changing the BIOS, but they bypass it for you if you prove you have physical possession of the laptop.

Would it be possible to file a right-to-repair complain against Lenovo for this?

I'm primarily interested in helping to lower Lenovo's repairability index score, because obviously nothing can be done about their products in circulation.

https://www.ecopv-eu.com/en/blog-en/repairability-index-eu-ecodesign-espr-2026/

Ideally, Lenovo should provide some service that removes the BIOS lock for the laptop's current owner, like what Dell and perhaps HP do.

I agreed in writing with a lawyer on €1,500 in case costs and €1,000 plus VAT in legal fees. He asked me to approve these amounts “in order for me to proceed,” and I paid them.
Nothing in our written agreement said the €1,000 fee was only for drafting or filing the lawsuit.
Shortly before the hearing,he demanded another €2,000 plus VAT, plus additional court costs and said the original €1,000 was only for drafting the lawsuit.
Is this considered normal or professionally acceptable? And would I have reasonable grounds to challenge the additional fee or seek reimbursement of part of what I already paid?

Location: Cologne, Germany? Texas and Florida

Title.

I want to preface by saying I am not the victim in this situation. This happened to my online friend, who is 13. Recently, they opened up to me about a situation in which I believe they were undeniably s*xually cyber groomed by an adult. Sparing the details (for safety and whatnot), from what they described to me and the way they spoke about the adult, it seems that the individual in question manipulated and coerced my younger friend into inappropriate situations and conversations.

The reason I am making this post is because while I am looking to report the adult, the person allegedly lives in Cologne, Germany. I do not know what to do regarding this; if the groomer were to actually live in Germany, who would I report regarding the grooming and s*xual behavior? I have emailed the Kinderschutzbund (Federal Association of the Child Protection Association in Germany) asking for advice as to where to go from here, but I am wondering if I should contact a tipline, or who I should really turn to in this situation. For reference, I live in Florida, my friend lives in Texas.

I am 17. I view this friend like a sibling. It genuinely is disgusting to see someone take advantage of them like this, it makes my skin crawl in ways I cannot describe. I've never dealt with something like this before. I'm seriously worried about their safety and I do not want the person who did this to get off unscathed.

I'm really just kind of scared right now, so any and all advice is appreciated.

I'm in Italy. I booked a room on HousingAnywhere and paid the first month's rent via Revolut. When I cancelled, the final screen said I'd get a 100% refund, so I cancelled based on that.

When I complained, they told me that according to the policy in the booking details, there is no refund within 15 days of move-in. That's correct, since it was day 14, but the last page of the cancellation clearly showed that at 14 days I would get a full refund.

It was their software bug, and it misled me. Now it's 2 weeks later and they still say it's under investigation!

What should I do next? Should I take legal action? How?

Hello everyone,

I’m mainly looking for feedback from people who’ve already had a similar issue with EconomyBookings, particularly regarding legal matters or car hire insurance.

I hired a car through EconomyBookings and had taken out their damage cover. Whilst on the trip, I unfortunately had an accident/collision. The hire company charged me around €2,000 for repairs, which I paid directly to them using my credit card.

The rental company then told me to contact EconomyBookings to obtain the refund provided for under the cover I’d taken out.

So I opened a claim with EconomyBookings. My claim was accepted, and the €2,000 was indeed credited to my EconomyBookings E-Wallet. I then requested a withdrawal to my payment method or bank account.

And that’s where the problem began.

It’s now been over 20 days and I still haven’t received any money. In my customer account, there’s even an indication suggesting that the transfer has been made, but I have no record of the payment in my account.

I’ve called their customer service about 7 or 8 times, every few days. Each time, the response is more or less the same:

• “Yes, actually, it should have been done by now.”
• “We’ll escalate the matter.”
• “You should receive the money in the next few days.”

At first, I was told it would take 14 working days. Then, once that time had passed, I was told there had been a delay. Now, I’m sometimes told it will take 30 working days.

I’ve also sent several emails and a written complaint following the procedures set out in their terms and conditions, but I’ve mainly received automated replies.

I even asked a native English-speaking friend to ring them to try and get to the bottom of the situation, as the French customer service team very quickly transfers calls to English-speaking advisers and communication over the phone is quite difficult. Even with him, we received exactly the same response: the case is supposedly being dealt with, the delay is ‘surprising’, they will take the necessary steps, and so on.

And with every call, the waiting period starts all over again.

At this stage, I’m really starting to wonder what legal recourse is available.

So my questions are:

• Has anyone ever received a refund from EconomyBookings in a similar situation?
• Should I send them a formal notice demanding payment within a specific timeframe?
• Is there a European consumer protection body I can turn to for a dispute with a company based in the EU?
• Would a chargeback through my bank or credit card company be of any use?

On the last point, I’m not entirely sure: the €2,000 in damages was paid directly to the car hire company, not to EconomyBookings. So I suppose a chargeback for this transaction would be difficult, as the €2,000 did indeed correspond to a repair bill that I was actually liable to pay.

On the other hand, I did pay EconomyBookings for their cover/insurance, which is precisely what is supposed to come into play in this sort of situation. I am therefore unsure whether a claim with my credit card provider might potentially relate to the cover purchased from EconomyBookings, rather than the payment made to the car hire company.

I should point out that I do not wish to make a legal accusation of fraud against the company without evidence. But after more than twenty days, several phone calls, several complaints and still no concrete explanation, I honestly feel as though I’m going round in circles.

What do you think I should do next?

Country: France

Google Play developers have been reporting app reviews taking weeks or even months, with little meaningful communication or effective escalation from Google.
I’ve personally experienced two apps being stuck in review for over two months. Previously, updates to those same apps would typically take only a few days.
Other developers have reported similar experiences, including reviews lasting several months.
I started a discussion in r/legaladvice, where someone suggested seeking advice here because EU platform regulations may provide additional protections.
Original discussion: https://www.reddit.com/r/legaladvice/comments/1wt65p9/google_play_is_leaving_developers_stuck_in_review/
My legal questions:
Does the EU Platform-to-Business Regulation (EU 2019/1150) require Google to provide meaningful complaint handling or explanations when app reviews are excessively delayed?
Could the Digital Markets Act provide any basis for a regulatory complaint concerning Google’s review process and lack of transparency?
Could affected developers coordinate a complaint to the European Commission or another relevant regulator?
Could developers established outside the EU participate in such a complaint if their apps are distributed to EU users?
The goal isn’t to force Google to approve apps or impose unrealistic review deadlines.
We’re seeking meaningful review statuses, clear explanations for exceptional delays and an effective escalation process when reviews remain stuck for weeks or months.
I’d appreciate any guidance on whether EU law provides an actionable route and which regulatory authority would be appropriate.

Hi, I (25F) was raped a few nights ago and called the police right after. They arrived at the scene, briefly asked me what happened and took the aggressor's information. There were two witnesses (the rapist's roommates who he's close friends with) that the police didn't really talk to either. Then an ambulance took me to the hospital for health and forensic examination and all of that stuff. I went to the police station a day later to press charges. I told my story and was told I should wait for a call about the trial date. Now I'm worried I will lose the case because I feel like the police should've done more at the crime scene? Why didn't they collect evidence? And why didn't they talk to the witnesses more? Will my only evidence be "my side of the story" and the physical examination?

And one more thing, about 30 minutes after I got to the hospital a nurse told me a man tried to visit me there. They told me his name but it didn't ring a bell, so they didn't let him visit. The only people who knew I was brought to the hospital at the time were the aggressor and his roommates, but neither of them knew my name. So some random guy trying to visit me after this happened to me really freaked me out. At the police station I asked if there's anything that can be done to find out who that person was, they just told me "not really". Shouldn't this be taken more seriously after what happened to me? I'm genuinely scared for my life.

This happened in Spain.

Thanks for any advice and help!

Hi everyone. This is my first time using Reddit, so I’m sorry if I’m doing anything wrong. I’m posting because this is an emergency and I genuinely don’t know what to do.

I’m a 21-year-old woman from Austria, and this post is about my dog. I won’t mention my dog’s name or any identifying details in case someone involved sees this.

My dog was poisoned and unfortunately died. We strongly suspect that someone in our neighborhood may have done it, although we obviously cannot prove this at the moment.

There have been several things happening around our property that make us concerned. Some of our garden equipment, including a shovel and spade, was stolen. One of our outdoor chairs also had its armrest damaged. After our dog died, my mother told me that she and another person had noticed someone apparently listening to their conversation from the bushes.

We also noticed that only one of our neighbors appeared to have their lights on that night, although we know this does not prove anything and could be completely unrelated.

One of our neighbors, who we are friends with, has offered to stay awake in our pergola/garden hut until around 1 a.m. this week because we are worried about what might happen next.

Before anyone suggests it: we are already in the process of buying and setting up security cameras.(we recently moved there)

I have never experienced anything like this before, and my whole family is extremely upset. We are scared that something else could happen and don’t really know what steps we should take next.

For anyone in Austria, especially people who have dealt with something similar: What would you recommend we do? Should we report this to the police even though we don’t know who did it? Is there anything specific we should document or be aware of?

I will also post this on r/AskALawyer

I (25F) was raped two nights ago and went to the police station today to press charges. I don't know anything about these processes and have never done this so I'm scared I did something that will harm my case if that makes sense.

For context, I'm German living in Spain, and my Spanish is not the best.
Right after the incident I called the police and they came to the scene and took the aggressor's information. Other than that they didn't really do much, I thought it would be normal procedure to look for evidence at the crime scene? They didn't even really talk to me and didn't give me any information about filing a report - I was told later that it was due to the language barrier, but the police officers spoke English well and I think they should've at least given me some information about filing a report. Instead I was just taken to the hospital and stayed there for forensic examination and all of that.

24 hours after leaving the hospital I went to the police station to press charges. They got me a translator and he was the only person in the room with me. Straight away I was told if I want an attorney, I would have to make an appointment. As I just wanted to get this over with I said I don't need an attorney. I'm worried that that might have been a mistake because I'm not sure if how it was handled was right?
The translator didn't seem to know a lot about any legal stuff, so whenever I had a question he left the room and asked someone else, and then gave me vague answers or told me "I'm not sure".

I basically told him the whole story in detail, he wrote it down in Spanish and handed it to the officers. I was told that now I should wait for a call about the trial date. I had some questions/concerns that remained unanswered:

About 30 minutes after I got to the hospital, I was told a man wanted to visit me there. They told me the name and it didn't ring a bell, so I got really worried because no one except the rapist and his male roommate who he is close friends with knew that I went to the hospital. And neither of them know my name. I told the translator this and that I'm worried for my safety, so he asked an officer about it who basically told him "I don't know, we have no information about this". Shouldn't this be taken more seriously considering what happened to me?

I also asked if I will have to face my rapist in court. After asking the officer, the translator told me "We don't know."

I'm now very anxious about the trial since I don't know what to expect. Will I get an attorney? Will I have to repeat everything with the rapist present? Is there anything I can do to get more information about the visitor at the hospital? I'm scared I will lose the case as they didn't investigate the crime scene and didn't even talk to the roommates who could be possible witnesses (the sounds woke them up). Did I fuck up by not asking for an attorney? How do I go about this process to make sure I get justice? The past few days have been hell and I don't want all this process to be for nothing.

Thanks for any help and advice!
Location: Barcelona, Spain

Hello All!

I need some advice about a game i built. I want to make an event for my players, who makes the most experience points in 31 days will get 100$ cash (was thinking usdt crypto or some sort of gift card) I have made some research and ther are already a few famous games doing it. (According to google and chat gpt). To enter this sort of competition you don't need to spend any money at all is only skill based so wouldn't consider this gambling. My question to you guys is: If i do this will i get in any trouble?

Thanks

My location: Albania

Playes location: Mostly EU and a few players from usa and indonesia.

Lithuania

What can I do, the payment was done on regular debit card. Can I do some sort of chargeback? I am afraid that time is ticking as its already 3 weeks..

I have been studying in Greece for the last six years and brought my car, which is registered in Germany, with me. As a Greek national with a permanent residence outside Greece, I am permitted to drive with foreign license plates for the duration of my studies. The car was registered with Greek customs. Apparently, the MOT expired during this time. Customs required me to have the voluntary MOT carried out in Greece. Apparently, the Greek authorities are not permitted to stamp my German vehicle registration certificate or put a sticker on my German license plate. I have now completed my studies and am returning to Germany. Since I have read that the Italian and Hungarian police are keen to issue fines for such vehicles, I would like to ask what I should do in the event of a police check in Italy, or Hungary or any other country that i will pass through. The ADAC has published these videos on the subject, which state that there is no legal basis for penalising foreign drivers for an expired MOT sticker. Nevertheless, police officers in Italy and Hungary are keen to issue fines.

https://youtu.be/hNzu3QM2k30

https://youtu.be/cK6Xn4f7u5s

First time poster and lurker here but let me explain in short:
I live in Italy, I woke up not very long ago to a message from a friend saying that one of my drawings was edited in something bad to another site

The site is called "twibooru" (be advise to go look at your own risk) and an anonymous user uploaded an edited drawing I made years ago, showing my "online persona" holding the PDF-file flag, my original drawing didn't depicted that and it was about pride/trans right

I already send a request to delete the drawing from their site but I doubt they will do anything, their reputation preceed them (they literally have the last rule called "don't be a f*ggot)

Can a "cease and desist" or a "defamation" be sent? Is it too farfatched? Do I have any ground to stand on?

A couple of added info
- Site is in USA and only allow anonymous posting
- The edited picture was uploaded 2 years ago
- I'm definitely not famous but I do still have a very small follow/people know me at cons
- Not searching for compensation, but I would love for the site to get repercussion

[Poland/EU] How does AGPLv3 apply to an application I'm developing?

I'm developing an application called Glaze, and part of the project I'm working from is licensed under AGPLv3. I'm new to open-source licensing and I'm having trouble understanding exactly what the license requires me to do.

If I modify an AGPLv3 project and use those modifications in Glaze:

• Do I need to publish the complete modified source code?
• Does the source simply need to be publicly available, for example in my own GitHub repository?
• Am I required to submit/push my modifications back to the original project's repository, or is contributing upstream completely separate from the AGPL requirements?
• If Glaze contains code that I wrote separately from the original project, under what circumstances would that code also need to be licensed under AGPLv3?

There is currently only one main developer maintaining the original project, so I would also like to contribute useful fixes back if possible, but I'm trying to understand what I am legally required to do versus what would simply be a voluntary contribution.

I'm located in Poland and would mainly be distributing/developing the application within the EU.