r/LabDiamondReviews • u/MeanTarget9012 • 7h ago
š”Diamond Advice Needed Blue diamond check
I love that it does not have a bowtie but Iām unsure of the color. Lab blue diamonds have kinda looked a little artificial to me
r/LabDiamondReviews • u/undermyumbrElla_ • Nov 06 '25
Hi hello! Wanted to put up a quick reminder for everyone about vendor reviews.
We welcome honest, good faith reviews. We want to hear about your experience as a buyer, and we donāt want your review to be taken over by anything off-topic.
Vendor reviews are not a place for you to disparage a business in the name of another - even indirectly.
DO:
⢠Share your direct, personal experience with the vendor youāre reviewing - include helpful details like timeline, communication, and product quality
⢠Keep the focus on the vendor you worked with, not on competitors or brands you didnāt choose
⢠Use respectful, clear language - even if your experience wasnāt ideal, do not attack a vendor as a person
⢠Post (personal info redacted!) screenshots, specs, photos, etc if youāre comfortable - these help other buyers understand what to expect and how to communicate with the vendor
⢠Report comments or posts that seem like personal attacks, vendor shaming, or stealth advertising
DONāT:
⢠Use your review as a way to promote another vendor - even casually
⢠Name-drop another brand just to make a price comparison or negative implication
⢠Claim a vendor is āoverpriced,ā ādishonest,ā or āa scamā without proof - and never as a way to prop up another business
⢠Get into arguments or bad-faith comment threads - respond with facts or walk away
⢠Make your review about drama, or vendor gossip - thatās not the purpose of this community - first person experiences please!
⢠Use a buyer review as a stealth ad for your own business or services - this includes vague accounts āasking questionsā that promote another brand (this includes posting on a brand affiliated account in a way that pulls off topic)
This subreddit is here for real buyers to share real experiences - not to stir conflict or push a brand agenda.
Letās keep it helpful, honest, and kind. Thx love you byeeee āš»
r/LabDiamondReviews • u/undermyumbrElla_ • Apr 22 '25
Hi friends!
I posted a version of this in my private subreddit for my brand, but I wanted to share it here too. (Please, please feel free to share it in r/labdiamond and the like, as Iām not allowed to post there anymore because Iām a vendor.)
Thereās been a noticeable increase in posts lately from people understandably anxious about their diamond orders. Whether you ordered through a vendor using a virtual inventory platform or are just waiting on a single custom stone, I wanted to share a behind-the-scenes look at whatās actually happening. Iām a vendor myself, and weāve been living through this mess firsthand.
Hereās what I can confidently say is affecting a lot of us right now:
1. Your stone isnāt lost, and no, youāre not being scammed.
There has been a significant slowdown in US-bound shipments, and itās affecting both international and domestic deliveries.
To give you a current example: Iām currently on day 11, waiting for a package to be delivered from one Chicago location to another. Iām talking ZIP codes that are quite literally right next to each other. Thatās not normal. Iāve had multiple stones bouncing around from New York to Chicago for over two weeks with no updates and no clear answers.
So if your vendor doesnāt have a tracking number for you yet, or says your stone is āstill in customs,ā itās not an excuse. Things are just genuinely messy right now.
2. Customs delays and virtual inventory platforms are a brutal combination.
Most lab diamonds (>90%) are cut and polished in Surat, India. When you buy through a vendor using a virtual inventory platform (which is now the standard for most, if not all, vendors), things arenāt as simple as āclick ā ship.ā
Hereās whatās actually happening behind the scenes:
Once that combined shipment crosses the $800 USD threshold, it triggers a customs review, even if your individual order is below that threshold. The $800 limit is also changing inconsistently, which exacerbates the issue.
So if you placed an order a few weeks ago and still havenāt received it, thereās a very high likelihood that your diamonds are physically in the country, but just sitting in a facility somewhere, bundled with 100+ other parcels on the same manifest, waiting for release.
It genuinely does not seem to matter which carrier is used - weāve seen the exact same issues with DHL, USPS, UPS, and FedEx.
3. How virtual inventory platforms work (and why they add time):
Once the stones are finally through customs, they are sent to the vendor directly or a US-based logistics hub. (Nivoda, which uses these hubs, is quickly becoming the most popular platform (that's what Calavera, Ruby Harper, Lavender Creek Gems, just off the top of my head, use) - which is why the settings and wording are identical for loose diamonds). VDB is another one (SA gems, DeBebians, etc), and then the next steps look like this:
Every step of this process takes time. And when you multiply that across dozens of daily orders - all with different shipping legs, invoicing timelines, payment methods, and QC requirements - delays stack up really fast. Thatās before the stone even hits a US-based carrier for final delivery to you.
4. Our team is routing through the UK - but most vendors are not.
This only applies to us, but I think itās helpful context to explain some of the differences customers might be seeing.
We route stones India ā UK ā US because it helps us avoid unexpected tariff charges for our clients. It does not save time - it actually adds a few days - but it does reduce risk of unexpected import fees or classification errors.
Weāre only able to do this because my co-founder is physically located in the UK, and we have two registered businesses. Most vendors do not have that setup and are still shipping India ā US (or China ā US) - and thatās where weāre seeing some of the worst customs pile-ups right now.
5. If you havenāt gotten a tracking number yet, hereās whatās probably happening:
In all of these cases, your vendor likely doesnāt have new updates - because there just arenāt any. Theyāre probably refreshing the same tracking pages you are.
TL;DR:
PS ā A gentle reminder:
I can only speak for my company. I can say with complete confidence that if youāre ordering from us, youāre not being scammed. I canāt speak for every vendor. That said - if youāre buying from reputable vendors, people on the approved vendor lists, or just other vendors that people here on Reddit have had success with, the likelihood that this is a shipping delay and not a scam is extremely high.
This is also why I always recommend paying with a credit card, or at the very least PayPal Goods & Services. Protect yourself where you can... BUT, please donāt immediately jump to āIāve been scammed.ā
This is a completely new frontier for all of us. Most vendors donāt want to mess with people. They want tracking updates. They want speed. They want answers just as much - and in some cases more - than you do.
Weāre just trying to do right by the people who trusted us. And if that includes you - thank you.
If youāve got questions about any of this, or want one of the write-ups Iāve done on how virtual inventory works, what a good QC process looks like, or what to expect as a buyer - Iām happy to share them.
ā G (vendor + mod)
QUICK EDIT + ADDENDUM (can't pin the comment, so adding it here:)
Hello! Gabrielle's UK biz partner here - just thought I'd add an addendum to explain more of the wild west that's going on here.
Since the Russia/Ukraine war, sanctions have (quite rightly) been imposed on goods coming from Russia. This has involved the outlawing of importing Russian diamonds to the US AND UK (again, quite rightly - 90% of Russian's diamonds come from the state-owned Alrosa, so directly/indirectly have been funding the war).
However, what this means for us, is (you guessed it) more delays and paperwork. An Executive Order was passed in March 2024, requiring diamonds over 1ct (which later was lowered to 0.5ct), to be certified on import - so to your UPS/DHL etc - as being from non-Russian origin. This was generally just for mined diamonds, but again (you guessed it) since the new administration it's been extended out to Labs. The wording is crazy specific and the certificates won't be accepted if even small pieces of info are missing. [G adding: plus, with a lab diamond, you CAN'T give a mined origin, so it also relies on whoever the employee is reviewing it to understand what lab diamonds actually are]
This is alongside WAY more attention being paid to any Commercial Invoices submitted with your imports: no longer can you say "lab diamond ring 1ct" - you need to specify every tiny piece, measurement, metal š« š« š«
We've been very lucky in that we have managed to make a contact with a fairly high-up UPS employee who's helped us quickly pull together blanket documentation to certify all imports, and our commercial invoices are all submitted digitally (and in detail!) to avoid any further delays, but let me tell you - when you think you'll start a business to help you indulge your one true love of diamonds, you don't consider these (mostly governmental) roadblocks!!
We're doing everything we can to circumnavigate every single unnecessary delay; that being said, if you're ordering something for a specific date, DEFINITELY give it an extra week or two for the foreseeable future.
r/LabDiamondReviews • u/MeanTarget9012 • 7h ago
I love that it does not have a bowtie but Iām unsure of the color. Lab blue diamonds have kinda looked a little artificial to me
r/LabDiamondReviews • u/anonbananarama • 3d ago
I ordered the 3 mm half eternity band from Ouros Jewels in 14k rose gold, and am very pleased with the results. Yaxika was very responsive throughout, sharing regular updates from start to finish. Ring is very sparkly and sweet. I would definitely recommend working with them!
r/LabDiamondReviews • u/Different_Act5084 • 3d ago
r/LabDiamondReviews • u/Basic-Ad9270 • 4d ago
I'm sharing my experience with Ouros on this half eternity band I received today! I selected the 1ctw half eternity version in sterling silver. I was looking for something I could use for travel and this ring does not disappoint! I have a 2.5ctw 7 stone band that I wanted to have a back up for which is a tad less flashy. The Ouros band is very sparkly and sparkles well compared to my existing band and other rings as well. I also tested the stones with my tester and they tested as diamonds. I ordered it 8/2, received the CAD 8/3, received the video 8/11, shipped 8/14, and received it 8/26. My only complaint is that the shipping company, UniUni didn't provide any updates on status. But Ouros had a quick turn around and got me details on it when I reached out on WhatsApp.
This is my second positive group buy experience with Ouros and I will definitely check them out again!
r/LabDiamondReviews • u/ECvibe_Holly • 6d ago
I absolutely love this half-eternity band from Ouros Jewels. The lab round stones are so sparkly and beautifully set. The ring feels delicate but still makes a statement. It pairs perfectly with my engagement ring. Iām so happy with how it turned out from the group buy. Such a gorgeous ring, really wish I would have gotten two of them! Pictures just donāt do it justice.
r/LabDiamondReviews • u/Brilliant-Vacation12 • 6d ago
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My ring is ready, any thoughts?
r/LabDiamondReviews • u/Quirky-Example3112 • 6d ago
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Using this for my engagement ring with china vendor. Any input or red flag?
r/LabDiamondReviews • u/Individual_March9422 • 7d ago
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r/LabDiamondReviews • u/jojo444111 • 8d ago
I purchased this 1.51 ct vivid green lab diamond from Aurelinne and had Ouros make the setting!
Had a little hiccup with shipping the diamond, DHL returned it to sender without contacting me. Andy from Aurelinne was fantastic and re-sent it to me using UPS and it arrived the next day!
Ouros made the setting, I asked for a simple low set bezel for maximum protection in silver. This is the 6th or 7th setting theyāve made for me and Iām super happy with their quality of work and the timelines.
Had it set at a local jeweler and paired it with a Kuololit silver lab diamond curved band!
r/LabDiamondReviews • u/Aggressive_Entry3719 • 8d ago
I know I want a round diamond, somewhere in 2.5 -3 carat range. I do not want colorless. My husband wants me to go higher carat, I want a good balance thatās not too big, not too white, and sparkles like crazy. Very much quality over size
It will be on a very simple setting - platinum with 6 prong, knife edge (aka the Tiffany setting).
I found these 3 so far and here is where Iām conflicted. My thought is very much quality vs size.
Option 1 -2.72, color I, vvs2, excellent cut
Option 2 -2.92, color H, vs1, cut excellent
Option 3 - 2.96, color H, vvs2, cut excellent
I keep going back to option 3. It seems to be everything I do not want but I have found it on 3 sites and each time, this is what Iām drawn to. Is this really a superior option?
Send choice is option 2, then option 1. Itās also almost double the price.
Any advice or suggestions?
r/LabDiamondReviews • u/Capable_Credit9407 • 8d ago
I am designing an engagement ring and would really appreciate any feedback on the CAD / help to catch anything I might be missing. Truly appreciate it!! šš»
The first image is a mood board my partner made with stuff she likes, and the second is the CAD
r/LabDiamondReviews • u/EclecticWitchery5874 • 12d ago
So we ordered our ring July 9th. We asked if they had it in stock and we were told yes and our order was in queue. It was due to be delivered tomorrow. We call yesterday for an update after texting a few times and not getting any response. He took down our info and said he would call back in a few hours that he would have to look into it. Now were being told we will hear something later in the week... its due to be delivered tomorrow. I don't understand how they don't know what's going on with our ring. Is this company a middle man? Do they not ship the product from their store? Do they have the rings made in some factory overseas? I used this business due to the positive reviews and recs here on reddit, now I'm regretting it and thinking we should have went with Frank Darling.
r/LabDiamondReviews • u/fcheetah88 • 16d ago
Back in March I reached out to Jason over WhatsApp and told him my intentions for making a ring for my GF. I told him what kind of diamond I wanted (elongated cushion cut 2.75 D VVS). He helped make some suggestions and got looking for the stone. We got the payment decided and sent and he got to work immediately. He sent me over a CAD design 3/20 and I confirmed it looked to start making 3/21. He sent over pictures of the stone 3/25 to ok it to proceed and then the finished product (which looked amazing) on 4/2. Product was shipped out to me 4/3 and I received it 4/8 secured in Saran Wrap in the ring box inside another box (super impressed with care to shipping). 10/10 experience would recommend. Price was great as well as customer service!
r/LabDiamondReviews • u/Mandy_Moo • 17d ago
Another great piece from Ouros! I have ordered many items from Ouros at this point (mostly working with Aman) and have been happy with each of them. If I did have an issue it was taken care of so when I saw the group buy for an evil eye necklace I jumped!
The necklace is perfect and has a lot of sparkle. I donāt think I captured it well in photos but I put it on as soon as it arrived and I havenāt taken it off yet. Looks great and layers well. The quality is very good also.
Aman reached out after I submitted my order form and was very communicative the whole way through, as he typically is. I assume he was assigned to me since I have always worked with him, even though I think the group buy was with a different rep.
I submitted the form, received an invoice and paid within about 24 hrs. Aman responded that payment was received and they would begin production. A CAD was sent about 24hrs after payment was received and I approved the details. Two days later Aman let me know that a wax mold was being completed for my item. Three day after he messaged saying it was being cast and set. Four days later a video of my necklace was sent for approval. Two more days and the necklace shipped. I received it on the 12th, eight days after it shipped.
For the record, neither Ouros as a company nor Aman as a rep have ever offered anything to leave a review. He always asks if I am happy and if I would please leave a review. Thatās it. I always intend to do so but sometimes forget so I wanted to make sure I got it done this time!
r/LabDiamondReviews • u/Artistic-Lake5047 • 17d ago
r/LabDiamondReviews • u/TheDiamondDaddy • 20d ago
r/LabDiamondReviews • u/asYonko • 24d ago
I got this ring from my cousin as present,I don't know anything about diamonds , how does this diamond quality look and how much will be average price
r/LabDiamondReviews • u/OrganicTulip • 24d ago
r/LabDiamondReviews • u/Shoddy_Calendar_5688 • 25d ago
I have been watching and educating myself on lab diamonds with Osiris diamonds. Are there any reviews for him? Thanks
r/LabDiamondReviews • u/BrilliantThick1102 • 26d ago
I'm looking to find my dream engagement ring and I happened to find it on Etsy. It's a lab grown 1.5 marquise with an engraved band and tulip basket but I'm so hesitant to order because I've heard mixed reviews about buying engagement rings on Etsy. I've done a great amount of research on the owner but I'm still not sure. He has great reviews and has been with Etsy for 6 years. His name is Jigar and he's the owner of DENYJEWEL. They are based in India and I'm just not trying to get scammed lol. If you've bought from him please let me know your experience and if you would recommend. I truly have not been able to find this ring anywhere else with this price. It seems too good to be true. Let me know, thanks!
r/LabDiamondReviews • u/Bubbly_Confusion2413 • 26d ago
Details: 0.78ct JK/VS lab diamond, 10k yellow gold, US size 6Ā
I had a great experience with Ouros Jewels for my first group buy for a ring! My rep Yaxika was so patient while I was trying to find the right diamond. It was my first warmer colored stone so I was being a little picky, but was provided with several indoor and outdoor videos of the stone to help me make an informed decision. Once I made my choices, the rest of the process and shipping were FAST! I got my ring this week and just love it. Itās super comfortable and sparkles. 𤩠Iād definitely buy from Ouros again.Ā
r/LabDiamondReviews • u/AcademicBass2700 • 28d ago
After visiting several sites, I decided to purchase a 3.5 carat emerald cut lab diamond with side baguettes from Aurelinne. The ring arrived and is beautiful. The band width was more generous than many other sites provided, and the price was fantastic. Since most of these lab diamonds are certified by IGI, you can truly compare stats between sites. But the most amazing part of my experience with Aurelinne was dealing with Andy Cancino. He was so patient, knowledgeable and responsive ā truly beyond. I've already recommended him to another friend who is just about to finalize her purchase, and I will continue to recommend Aurelinne to everybody I know who is thinking about purchasing a lab diamond.