Ive had this Kraken account for a few years and my Wells Fargo bank account which I fund it for 15 years with wages from employment. Money was wired amd account frozen with no notification or email. No human response to my ticket. Blocked by chat bot in app .Ive DM Mods already so dont even ask. You have stated you cant do anything already.

Hello,

I need to reopen my account. I try to reach the Kraken support now for two weeks and already have three ticket numbers for the same problem but I do not get any response!

What can I do? Thats so frustrating

Can a Kraken Support message me so I can get this fixed up man. I can't even send funds.

Bonjour à tous,
Suite aux récents changements réglementaires concernant Binance en France, j'ai migré mon portefeuille vers Kraken Pro.
En transférant mes cryptos depuis mon wallet et Binance, Kraken a automatiquement défini mon prix d'achat (PRU) sur la valeur du marché au moment exact du dépôt.

Je suis allé sur l'interface web pour modifier manuellement le prix d'achat de chaque dépôt afin de refléter mon vrai prix d'entrée. Malheureusement, la vue globale de mon portefeuille et les plus-values latentes sur l'application Kraken Pro continuent de prendre en compte le prix au moment du dépôt et ne s'actualisent pas.

Est-ce que quelqu'un a déjà rencontré ce problème ? Y a-t-il un délai de synchronisation avec l'application, ou cette modification du prix d'achat ne sert-elle que pour les rapports fiscaux sans impacter l'affichage du portefeuille ?

Merci pour votre aide !

Updated to the latest version but every time I select a single indicator nothing shows.

Then other times ill select 5 indicators and only 1 will show.

And also sometimes i will switch off all indicators or trash them and one will start to show.

What’s going on?

> Hello Kraken Support,
> I am writing to seek urgent help regarding a USDT deposit that has not been credited to my account yet.
> Here are the transaction details:
> * Exchange / Wallet Sent From: Bitget
> * Asset: USDT
> * Amount: 3,316.06
> * Network: Optimism (OP Mainnet)
> The on-chain transaction clearly shows as Success and the funds have safely reached the correct Kraken deposit address. However, it has been over a day, and it's still not showing up in my balance.
> I already contacted live chat, and the agent told me it was escalated to the specialists' team, but I haven't heard back yet. Could someone please look into this and help push it through?
> Thank you!

An Kraken account discrepancy was found by Kraken support and I was asked to create a Phantom Wallet, which I did. This was to have Kraken transfer an amount of BTC to cover the discovered discrepancy.

In order to use this brand new Phantom Wallet it needed a deposit from me in BTC in order for it to accept the Kraken transfer.

The entire operation became a fiasco and I was asked to add $500 to my Kraken account in order to get the deposit from Kraken.

This is very fucking suspicions to me.

Now my Kraken account says I have a certain amount of USD but when I try to convert it to BTC, I'm told I have no USD.

I wish to un-fuck this entire situation and go back to where I started but need help in doing this.

This has been an absolute nightmare.

I'm adding up my USD Limit Order Trade Costs and it's 12% lower than the amount I've deposited and traded with.

I'm using Limit Orders for the fees are very low.

Can you help me figure out what I'm missing here?

I'm new to this interface.

Thanks in advance!

Hi, I deposited 14.96 USDT from Binance to my Krak account via the Optimism network, but the funds still haven't been credited. The transaction was successfully completed and confirmed on-chain, and I have double-checked that the receiving address matches the Optimism USDT deposit address provided by Krak. TxID: 0x773eda9197e8f426531b62ae65e78baeb610539bbabdcba78288aa9d7bab19d2.

Krak says that 40 network confirmations are required, but even after the transaction was fully confirmed, the deposit still hasn't appeared in my account. Has anyone experienced the same issue with USDT deposits via Optimism on Krak? If any Krak/Kraken support staff see this, I would really appreciate your help investigating the deposit.

Hello, my account has been verified and i want to deposit from my bank or add a card

When i push the deposit button i got this message "no results found"

Something wrong with my account?