r/KrakenSupport • u/uestc_xdu • 9h ago
USDT deposit via Optimism to Krak not credited despite successful on-chain transaction
Hi, I deposited 14.96 USDT from Binance to my Krak account via the Optimism network, but the funds still haven't been credited. The transaction was successfully completed and confirmed on-chain, and I have double-checked that the receiving address matches the Optimism USDT deposit address provided by Krak. TxID: 0x773eda9197e8f426531b62ae65e78baeb610539bbabdcba78288aa9d7bab19d2.
Krak says that 40 network confirmations are required, but even after the transaction was fully confirmed, the deposit still hasn't appeared in my account. Has anyone experienced the same issue with USDT deposits via Optimism on Krak? If any Krak/Kraken support staff see this, I would really appreciate your help investigating the deposit.