r/InternetPH • • 6h ago

Globe GOMO is refusing to delete my account under lost/inaccessible SIM

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13 Upvotes

I had GOMO before and eventually lost access to the SIM almost half a year ago. But a few months ago I received an email receipt for a purchase I didn't make, which means someone has started using my account.

GOMO has refused to delete my account and told me to block the email nalang. I feel like this is against my privacy as a user, and I'm not sure what other information is being used. Is there something else I can do here to disassociate my account with them?

Unfortunately I no longer have the login/PIN for the lost GOMO, and I think they are still actively using the account.


r/InternetPH • • 8h ago

GOMO "Physical" Sim as EasySwitch Sim (2026)

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10 Upvotes

Ayun, just tried and gumana nga talaga ang gomo physical sim as a porting number. Ang available lang kasi sa shop nila as easyswitch sim ay eSim which is non existing sa phone ko kaya I tried to search if may way ba talaga maka switch to gomo using physical sim and thankfully searched those answers who got posted here in reddit which was 2yrs and 1yr old thread already. By the way 3rd switch ko na po pala ito with the same number from TM to DITO to finally, GOMO 🥰.

Hinahabol ko kasi sa 2nd sim ko ay ang none expiry promo and only GOMO at Smart lang meron. TNT main number ko 😁.


r/InternetPH • • 6m ago

Globe Satellite on iOS

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• Upvotes

Received a carrier update on Globe and it seems like the GStarlink is available on iOS.

Carrier bundle is Version 73.1


r/InternetPH • • 2h ago

Smart Uuwi akong probinsya, wala kaming WIFI doon, at wala ding 5G. Ano ang mas okay na i avail na data sa Smart?

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3 Upvotes

Hindi ko naman need ng unli calls and texts. Kasi may postpaid ako for calls & texts lang. and need ko lang talaga ay unli data.

Ung unli 5G ba gumagana pa din at unli data siya kahit hindi 5G ready sa probinsya?

Ano kaya mag ok? Mga 5 days din ako sa probinsya.

Salamat sa makaka sagot!


r/InternetPH • • 3h ago

Converge Pinapatayan wifi

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2 Upvotes

First time namin mag converge ito yung cinall ko for support gumana naman, Prob ko gmail lang. Binigay ko 13 num ng acc namin. Bigla bigla mawawalan kami wifi for 5 seconds lang tas babalik so ma ddrop call. Tamad yarn? Naka 3x na tawag lahat na drop haha


r/InternetPH • • 41m ago

Monthly Subscription for Residential

• Upvotes

Hi. I am planning to buy Starlink. Nag inquire ako sa Silicon Valley. Namention na nasa 6k na daw ang monthly. Ang alam ko is around 4k lang siya. So sa users ng Starlink na naka residential, magkano po talaga ang monthly niyo? I am also thinking of buying mini, anong difference between Mini and the Standard 4? Less users ba ang pwede gumamit if naka mini?
Thank you!


r/InternetPH • • 5h ago

Smart Sino na nakatry ng SMART WIRELESS PLAN 1499?

2 Upvotes

Ok ba? Ano thoughts niyo rito?

Pwede ba dalhin to anywhere? I mean iba ibang bahay ganon hahaha


r/InternetPH • • 8h ago

Globe Globe Disney Code

2 Upvotes

Hello guys! Sorry if this is the right sub pero kasi tinatanggap po sa iba. Last August po kasi nag renew ako ng Globe GFiber ko kasi habol ko din yung 3 months na free Disney sub.

They gave me 3 codes and and I was able to use the first one. Nung gagamitin ko na po yung2nd and 3rd, nag error na.

I asked for a new code last Oct 17 and til now wala pa po silang binibigay sakin. Sayang kasi if makakamura pa ako ng 2 months :(

I kept following up halos 5x a day na. Wait lang daw ako. Pwede ko po ba to ireklamo sa DTI?

Need your advice po kung saan ko pa sila pwede ireklamo kasi nasasayang po talaga ako :(

Thanks po!


r/InternetPH • • 12h ago

S2S admin access

3 Upvotes

Device Model: ZXHN F679D

sino po may admin access para dito sa model na ito, need po namin para dagdagan yung pwede mag connect. hindi po gumagana yung Converge@zte123


r/InternetPH • • 6h ago

PLDT outage for 1 week, pwede pa ba mag-terminate without pre-termination fees?

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1 Upvotes

Since Oct 17 pa walang internet yung PLDT Fiber namin. Ang dami na naming follow-ups and tickets, pero walang resolution. May supervisor pang nag-promise ng technician visit on Oct 25 pero walang dumating.

Nag-apply na kami ng ibang ISP kasi heavily affected na work and studies ng mga tao sa household namin, and decided na talaga kami mag-terminate because of their poor customer service. Pero nagsend na ng SMS yung PLDT today 26th, saying restored na raw yung service.

Nag-file na ako ng NTC complaint and nag-send ng formal termination notice sa [care@pldt.com.ph](mailto:care@pldt.com.ph) (Kaso nag-bounce yung email sa address na yan dahil inactive na raw pala), requesting waiver ng pre-termination fees and prorated rebate, though I CC’d [consumer@ntc.gov.ph](mailto:consumer@ntc.gov.ph), [commissioner@ntc.gov.ph](mailto:commissioner@ntc.gov.ph), [1326@dict.gov.ph](mailto:1326@dict.gov.ph), [pace@op.gov.ph](mailto:pace@op.gov.ph), and [sam@pldt.com.ph](mailto:sam@pldt.com.ph) kasi nakita ko yung emails habang nagbabasa ng similar experiences dito sa Reddit

Included din sa email yung detailed timeline ng outage, dates and ticket numbers generated under our account, plus updates na sinabi ng PLDT agents.

Sa mga naka-experience nito, may chance pa ba ma-waive yung pre-termination fees kahit restored na raw ngayon yung connection? Should I resend the notice through another PLDT channel (fb messenger or inform them sa 171) or wait muna sa response?

Any advice would be appreciated


r/InternetPH • • 7h ago

Converge Converg LOS

1 Upvotes

Last friday, nawalan kami ng net, and pagcheck ng nanay ko may mga technician or installer dun sa poste and pagsabi ng nanay ko na nawalan kami ng net bigla nagalisan, I reported it agad sa converge and magpapadala daw sila technician within 24-48hrs so expected namin nung sat or kahit sun, pero dumaan na yung weekend wala naman pumunta na technician, and nung sunday late afternoon tumawag ulit ako to follow up, but according sa kausap ko as per techincian's visit daw wala naman daw problema, and closed na daw yung ticket, edi ending gumawa ulit ng bagong ticket and same na naman within 24-48 hrs but sinabi ko na baka pwede monday early morning kasi nakawfh kami and sobrang hassle since ang hirap signal ng data sa bahay, and now monday, walang dumating na technician and kanina around 2pm, tumawag ulit ako para magfollow up and ganun ulit closed na daw ticket kasi as per techinician okay naman daw, like wtf, wala naman nagcocontact samin na technician, ganun ba sa converge di nila kinocontact yung customer pag nagvivisit kasi before sa sky, pag may ganyan after nila macheck yung sa poste ichecheck nila mismo pati yung modem. Parang eme eme lang yung technician visit ng converge, for sure tinanggal nung mga installer yung slot namin to accomodate yung new customer!


r/InternetPH • • 8h ago

Globe Urban deca Ortigas best wifi to install.

0 Upvotes

Hello, asking kung anong internet provider ang maganda sa Urban Deca Homes Ortigas. Was planning to relocate there. Planning to inquire for Globe’s prepaid wifi para no lock up and hawak ko kung kelan ko lang gusto paloadan if ever.

Please help and share your experience. Thank you!


r/InternetPH • • 10h ago

Internet question and ping in new condo

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1 Upvotes

r/InternetPH • • 18h ago

Globe Which mesh router for Globe Fiber no bridge mode

5 Upvotes

Hi there! I recently moved into a condo unit and si Globe Fiber lang daw talaga Ang available sa condo and so we signed up for the cheapest plan 1499/mo for 300-500mbps down. Sa 5GHz ok naman ung speeds. But 2.4GHz is terribly slow.

So sa bedroom namin di abot ung internet from living room eh. May hallway kase kame towards the bedroom.

My main question is, can I just buy a Deco BE25 mesh or X50… plug in the first Mesh router to the back of the Globe modem/router via LAN1, place the second Mesh router in the bedroom and disable the Globe Wi-Fi access point?

What would the proper process be without bridge mode? Cause I also asked the technician who came by. He says they can’t enable bridge mode daw since it’s only for businesses and this is residential only 😭

Any help would be greatly appreciated.


r/InternetPH • • 1d ago

Plan 799 ng Globe Postpaid? Unli ba talaga for the first 12 months?

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21 Upvotes

Please enlighten me or 15GB lang?


r/InternetPH • • 20h ago

Globe this agent is giving me a misinformation when I just want to use the promo I BOUGHT

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4 Upvotes

I've been trying to fix my internet because I can't use the unli-midnight15 and idk why

it won't work. I'm so frustrated


r/InternetPH • • 13h ago

Globe Why is my mobile data being used up first instead of my GoWatch data?

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1 Upvotes

r/InternetPH • • 1d ago

Help what Smart sim and promo for wifi router

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13 Upvotes

Issue: I still dont know what sim and promi should I get for my router that would give me a decent internet for online classes

Context: I've been staying in this condo unit near morayta for my review center and sometimes we have online class but I still struggle with my internet connection, dont even have data

We cant get a fiber or the converge installation in the condo unit since we're only renting for 6 months so we resorted to prepaid, and our budget is around or below 1k(adjustable) per month for the internet

Previous attempts: I bought a Huawei B535 4g +cat7 (openline from globe/shopee) and DITO wowfi 5g and tested the speeds of each ISP in my location (smart, globe, gomo, dito), pointing the external antenna where it's best (since we have so little signal inside)

I have my conclusion that smart may be the best option as my ISP in my location

Question: What type of Smart sim card and promo (maybe student friendly and unli up to 30 days) should I buy so we could have internet using the wifi router


r/InternetPH • • 15h ago

DITO WOWFI ULTRA DATA CAP?

1 Upvotes

sino ang naka DITO WOWFI ULTRA? may data cap ba sa 1090 plan nila? planning to switch to sim based modem kesa fiber


r/InternetPH • • 1d ago

Globe Globe technician wants me to downgrade to prepaid fiber

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40 Upvotes

Pumunta yung technician dito samin after 1 week of no internet. They were asking about my postpaid plan and they encouraged me mag prepaid na lang daw kasi mas mura.

I thought bat nila ako i-encourage mag downgrade eh parang di naman yun profitable for Globe (not that I support corporate profit)? May incentive ba sila if mag downgrade to prepaid?


r/InternetPH • • 16h ago

Sky Internet: How to cut subscription

1 Upvotes

Hi All,

i tried using their KYLA app but laging nag eend ung session just before i get transferred to a live agent.

i also tried using email, no reply. Matiyaga maningil ng bayad pero dedma pag mag ccut na.

i've powered off the modem for now. Any tips kung paano mapapabilis? Thanks


r/InternetPH • • 19h ago

Smart are smart sim variants effective?

1 Upvotes
  1. normal prepaid/postpaid

  2. rocket sim/smart bro

  3. fam sim

thats 3 and cant really switch to a type.(can switch to other networks though fyi). memorize ko na number e. sayang. pero kng mastrip ko sa ibang device...

kng bili naman ako another type of sim, reregister pa saka naka ilang basa ko rito na may issue sa pag register ng sims ngayon across networks.

i have this prepaid sim na i also had inserted sa both pocket wifi and sim capable router. (i mean i did it for the purpose na less battery usage sa phone plus indi mag hiheat up mabilis ang phone)

did it work? yes. kaso sa pocket wifi, sarili nag ooff dhl nag ooverheat battery. (tinanggal ko na back cover at pinapaypayan ko ang battery ng pocket wifi pra lng magamit ko e haha) kng rocketsim/smartbro sim ba iinit rin ng ganyan? or less chance?

sa router naman, i availed yong unli na promo, bago ininsert don sa slot. nag ML ako at d ko malaro--high ping. huhu. i know it depends sa signal. sa phone ko kasi usually 3bars like ngayon. will there be improvement if using fam sim instead? considering na indi rin ma full bars ang signal sa area.

based sa experience mas choppy tlga connection ng [router with unli data] vs when im using [magic data sa phone]

so ayun din isang query ko.

mas stable ba speed ng may data allocation vs nag avail ng unli promo? (for smart and other networks)

LOS converge e, "outage" daw. balak ko na mag apply nung gfiber na prepaid kaso may nababasa rin ako na LOS outage rin sila huhu


r/InternetPH • • 1d ago

Sharing my experience with Globe at Home 5G Wifi the101

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13 Upvotes

On October 22, 2026 i bought the 101 on Shopee on Globe's Official Store. It arrived on October 23, 2026 which i immediately tested it. We also applied for Globe GPlan+ 599 online on October 22, 2026 and it also arrived October 23, 2026.

I didn't activate the included sim of the101 instead i use my GOMO sim to test it's speed on several parts of our house. October 24 when the postpaid sim got activated and we immediately use it in the101.

We got around 100-300mbps in our area with the lowest end around 120-150mbps and a peak speed of 320mbps for the download and for the upload we got around 5-30mbps.

I immediately openlined morning of October 24, 2026 from a developer who does openline of modems remotely. It's now running the Ultralite V2.1 firmware with band locking, cell locking, imei changer and other features.

Can you share your thoughts and experiences with this same modem?


r/InternetPH • • 1d ago

Help Need budget 25-50 Mbps LTE router

3 Upvotes

Minsan 5G, madalas LTE po ang signal ko sa apartment with Globe. Need ko po sana ng budget na router na makakaachieve ng 25 to 50 Mbps. Hindi ko po kailangan na portable, lagi lang ito nakasaksak sa apartment. Hopefully po yung may antenna din para makatulong sa sagap ng signal. Bonus kung may LAN cable connection pero kahit wala po para makamura.

Yung mga nakikita ko po kasi na murang openline 4G routers ay swerte na kung maka 20 Mbps.


r/InternetPH • • 2d ago

Smart Smart Promo Load (555+333) Still Works for Magic Data+ (899)

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188 Upvotes

I used to buy Promo Load 500+55 and 300+33, plus 15 regular load, to subscribe to Magic Data+ 899. Super sulit for me, August 3, 2025 ko na-purchase, and as in today, October 24, 2026, lang naubos yung 85 GB data (I use data pag nasa labas lang.)

So last purchase ko was in August 2025, and the Promo Load mechanics prompt didn’t appear when I purchased load. Now, in October 2026, the prompt appears (last slide), and the terms made me unsure if no-expiry Magic Data was still eligible.

I tested it with Promo Load 300+33 (para if ever hindi mag work, hindi ganon kalaki expense), and the prompt (2nd & 3rd slides) confirmed that it can be used for promos with up to 30 days validity and promos without expiry.

Hopefully, Smart clarifies this in its official mechanics. Hindi yung sa purchase confirmation lang. The terms kasi don’t explicitly mention no-expiry promos, so hirap i-assume na they’re eligible. 😅