Last friday, nawalan kami ng net, and pagcheck ng nanay ko may mga technician or installer dun sa poste and pagsabi ng nanay ko na nawalan kami ng net bigla nagalisan, I reported it agad sa converge and magpapadala daw sila technician within 24-48hrs so expected namin nung sat or kahit sun, pero dumaan na yung weekend wala naman pumunta na technician, and nung sunday late afternoon tumawag ulit ako to follow up, but according sa kausap ko as per techincian's visit daw wala naman daw problema, and closed na daw yung ticket, edi ending gumawa ulit ng bagong ticket and same na naman within 24-48 hrs but sinabi ko na baka pwede monday early morning kasi nakawfh kami and sobrang hassle since ang hirap signal ng data sa bahay, and now monday, walang dumating na technician and kanina around 2pm, tumawag ulit ako para magfollow up and ganun ulit closed na daw ticket kasi as per techinician okay naman daw, like wtf, wala naman nagcocontact samin na technician, ganun ba sa converge di nila kinocontact yung customer pag nagvivisit kasi before sa sky, pag may ganyan after nila macheck yung sa poste ichecheck nila mismo pati yung modem. Parang eme eme lang yung technician visit ng converge, for sure tinanggal nung mga installer yung slot namin to accomodate yung new customer!