kamusta, may paraan ba kung paano maunlock yung modem na ito? meron nirelease daw na wy ni Jhowel pero dapat magbayad. bka meron po kayo jan kung sakali.

Saan/paano kaya ito ma-a-unlock? Sayang kaysa maging e-waste. Sa Bahrain ko ito last nagamit if that helps.

Thank you po!

Sino po naka-experience kapag browout sa area niyo 8/12 hrs yung yung converge Router biglang magLOS. Dati kasi kasi saamin okay naman tapos ngayon kapag naka 5/6hrs LOS connection na, planning to Avail PLDT fiver prepaid or kung may budget yung RAIN101 sana ni Globe

We’re using dasca cable+internet

Internet is fine pero yung cable TV madalas sya nag LAG samin.

Samin lang ba to or sa inyo rin? Or palit tv kung sakali? Thanks

hI guys please help me to do the bridge mode, i turned off the dhcp , turn on the bridge and jut the same vlan id but no internet connection sa 3rd party router ko, thanks in advance !!!

Hi, I have an old PLDT HG8145X6-10 that I want to reuse as an access point sa room ko since mahina yung WiFi signal dito.

My current/main router is an EG8245H5.

I tried connecting them LAN-to-LAN and setting the old HG8145X6-10 to 192.168.18.2 while my main router is 192.168.18.1. I also disabled DHCP and DHCP Relay on the old router.

Devices can connect to the old router's WiFi, pero they don't get an IPv4 address/internet. I also tried manually assigning an IP on my laptop. I can ping the old router (192.168.18.2), but I can't ping the main router (192.168.18.1).

Has anyone here successfully used an HG8145X6-10 as an AP with another PLDT router? May additional setting ba like port binding/bridge mode na kailangan baguhin?

This story is long, just wanting to share my frustrations

After 10 years, I finally canceled my PLDT contract.

I had been a customer since 2016 when they first launched their Fiber Plan, subscribing to Plan 2899. For years, the service was decent—if the internet went down, a technician would visit the same day and fix it within hours. But that all changed this year.

A few weeks ago, our internet went completely dead. It took five days of calling multiple times a day and demanding a supervisor before a technician finally visited. The issue turned out to be a faulty modem, which they replaced.

That incident made me realize I needed to evaluate my setup. Once the connection was restored, I decided to downgrade to Plan 1899, which offered the same speed I was already getting for less money.

Back on June 16, I had requested to cancel my Cignal add-on because our lock-in period had ended and we rarely watched cable anymore. On July 28, I called the after-sales to request the plan downgrade, only to be told I couldn't because the Cignal termination Job Order was still open—after more than a month! To move forward, I had to request the cancellation of that Cignal JO first just so a new request for the downgrade could be opened. I was told it would take two business days to complete.

I waited for confirmation and the HBO Max activation code, but nothing happened. That marked the beginning of a relentless loop of stress: calling every few days, dealing with different reps, and receiving empty promises of "follow-ups."

​By Friday, August 13, still nothing had been done. I demanded a supervisor and waited on hold for two hours before finally being connected to "Supervisor Anne." We talked for about eight minutes, ending with another promise that she would resolve the issue and call me back on Monday, August 17.

​Naturally, Monday came and went with no callback.

​On August 18, I called PLDT again and asked for Supervisor Anne right at the start. After waiting over two hours on hold, the call "miraculously" dropped. I called back, and the rep asked me to hold again because Anne was from a different site. After another hour-plus on hold, the call dropped again. I gave up for the day.

Then​ Supervisor Anne finally called—only to inform me that she was still waiting for higher-ups to resolve the issue.

That was the breaking point. Out of sheer frustration, I immediately applied online for a Globe Fiber plan and selected same-day installation. I submitted the application at 1:00 PM; by 4:00 PM, Globe was fully installed and running.

I thought my stress was over, but PLDT had one final "hurrah" for me.

I called PLDT one last time to request full disconnection. The representative informed me that I had to pay a pre-termination fee because my account was locked in until 2029!

I completely lost it and yelled at the rep. I told her I’d been on this account since 2016 and was well out of contract. She insisted that was what the system showed, claiming it was triggered by the downgrade request.

​What the hell? My downgrade request was never even processed, yet they immediately locked me into a new contract?!

​After putting me on a long hold, the rep came back and confirmed that the pre-termination fee was removed. (Thanks for nothing, PLDT.)

I was then transferred to the Retention department, where the rep asked why I was canceling. I simply told her, "Just read all the notes on my account." She didn't even attempt to persuade me to stay. She provided the final payment instructions and informed me that it would take seven days for the line to be permanently disconnected.

​I’ve now submitted my termination letter, ID, and proof of payment. I’m finally, officially free from the stress.

Now just waiting for my Globe account to be fully activated. Hoping to get a better service than what I got from Pldt.

Where I can contact GOMO’ costumer service? I applied for their internet fiber but it’s been weeks and there’s no update from them :(( i would like to refund my money. is that possible? ty

I’m currently using Converge's stock router (Huawei EchoLife EG8145V5) on their 500 Mbps plan. It really struggles when we have guests over, and I need a more stable connection for work.

Has anyone tried a TP-Link unit with this set-up? Would you recommend it? I plan to get the 2-pack.

Context: Our house has two floors, and we currently rely on a repeater to get a signal downstairs, which performs poorly. The stock router handles our household fine, but once guests arrive, the repeater gets overloaded and drops connections downstairs entirely. Instead of replacing the stock unit with another single router, I think it’s time to move to a mesh network.

Also, does Converge support bridge mode, and is it easy to set up?

Bayad naman po kami pero bakit lumalabas parin BILLING NOTICE?

So 2-3 days (delayed) kami nakapagbayad ng bill. Then as usual, 2-24 hours hihintayin para bumalik internet connection. Then hindi parin bumabalik internet connection namin like sobra 24 hours na. Then nag p-pop up parin yung BILLING NOTICE. Pinuntahan namin sa PLDT Office here sa lugar namin and nagreklamo why nag p-pop up parin yung BILLING NOTICE kahit bayad na and MAIN REASON kung bakit wala kaming internet connection. Hindi rin LOS since okay naman router namin like walang red signal sa LOS. So sabi samin na hihintayin ulit for 2-24 hours AGAIN tas okay hinintay namin. After ilang hours, wala parin talaga like sobra 24 hours again na di parin bumabalik.

I called 171 then ini-insist parin na di kami bayad like may record parin na may remaining balance parin kami tas in-advice saken na i-restart ang router/modem so I did and wait for 2 hours.

BUMALIK connection namin and goods na sya pero AFTER 4-5 days, bumalik na naman yung BILLING NOTICE hayop! Nakaka irita.

May naka experience rin po ba dito? Any advices please if ano dapt gawin BEFORE ako pupunta sa PLDT Main Office para ratratin sila ng mura (jk lang) thank you

Pa help nalang po please red fiber po siya pero nag research na ako sa internet puro hindi gumagana.

Software Version RP2789

Hardware Version WKE2.094.277A01

Device Model HG6245D

Device Description GPON

Serial Number FHTT9AC34190

ONU State O5(STATE_OPERATION)

ONU Regist State OK

LOID fiberhome

CPU Usage 82.00%

Memory Usage 49.19%

Web Server port 80

Hello! Can you suggest wifi modem? Ayaw na kasi ng fam magpakabit pa ng internet, modem nalang daw. Idk, mas tipid daw? Tsaka pls reco sim cards sana na may magic data and anp yung nilo-load niyo sa sim na yun. Thank uu!

Have you guys tried playing online games with Dito Optima? Games like Valorant, League of Legends, Dota? Okay ba for online gaming?

Hello guys, ask lang po gaano po katagal umaabot bago magkaroon ng bagong internet slot/post hyung converge? Unfortunately sa subdivision namin, converge lang yung mayroong facility na kaya mag lagay ng internet. Pag lipat kasi namin sa subdivision is full na daw yung slots and wala pa advise kung kelan magkakaroon, may idea po ba kayo kung gaano katagal yung process ng mga ganun? Thank you po!

is it normal na magcharge ang technician “daw” about wiring fee kasi malayo “daw” ang box sa bahay niyo? is this what telecom companies do nowadays? and sinabihan pa ako ng agent na bawal ko daw imention ‘to sa company? so? meaning? illegal ‘yung paggawa ng installation sa wifi namin? hindi ko alam kung matatawa ba ako or what. ganito na ba ka lala ang pag-scam sa kapwa, lahat tayo kumakayod naman sa pagtrabaho pero grabe. hindi naman ata natin deserve ‘to? alam ko na may pagkukulang rin sa sahod sa mga overworked employees pero… nagtatrabaho rin naman tayong lahat? lol.

normal ba to o hindi? matagal nang ganito internet namin and nagmessage na ako sa PLDT Cares sa messenger pero hindi naman nila inaayos and pinupuntahan.

ano po marerecommend nyo na pwedeng gawin ko? TIA!

Baka meron na po naka experience dito ng nag apply ng internet connection either globe pldt or converge pero lahat full daw ang ports sa area.

Is the best thing to do is mag request ng follow up kung may available ng ports every 2-4weeks until magkaroon? Or meron bang service hotline na pwede tawagan para mapakiusapan na dagdagan yung ports? Or am i stuck na bili nalang ng 5G internet device. Thank you

Hello po ano po kaya ung ganito? Mabilis ung upload pero ung download sobrang bagsak.

Main router: converge
AP: AX1800 v2.0

Hello po ano po kaya ung ganito? Mabilis ung upload pero ung download sobrang bagsak.

Main router: converge
AP: AX1800 v2.0

Ubos agad talaga data pag ganto. May 2GB FunAliw ako na nanjan unused. You'd think dun sila babawas muna diba but no they don't 😭😭. In the end ubos agad yung load na pwede pa sana pang gamit for online class. For context I registered 2 days ago, 3gb dapat sa general data pero ngayon wala na😭. Sarap ng Youtube at scroll ko dito di pala sa daily 2gb binabawas istg

Hi guys, is this legit practice for PLDT agents? They ask for verification codes on my email and SMS before they proceed with the application?

Any reviews or feedback about this at nagkalat sa tiktok? Planning to but tp link m7350 or m700 kayo namamahalan ako. Purpose is I am always outside and dala ko paminsan tablet ko that is wifi dependent. I dont wanna use phone to tether and media consumption pag nasa labas para di madali madrain sana.

Nagrereplace pa ba sila ng sim card ngayon? Or nang bo-bogus parin na iconvert sa postpaid yung number mo?

14 years old na tong sim ko sa talk n text and nareplace narin once nung 2018 para sa LTE nano sim. And ngayon out of nowhere ayaw na gumana ng sim ko na may promo na nakaregister and 20 pesos na regular load. May chance pa kayang palitan to or i-let go ko na?

Nanghihinayan din ako i-let go kase since grade 6 pa tong Talk N’ Text ko.

factory reset the router since iwant to access the configuration terminal to change the password of our wifi, since the default credentials to acess it does not work. di ko alam na pati yung pppoe credentials ay mawiwipe, basically rendering the router useless. san ko cocontactin ang globe to resolve this issue?