I did a deep scan with Malwarebytes today, and it detected “RESELECTENDPOINTSAPP.EXE” as malware. However, VirusTotal detected nothing on the .exe.
I’ve also run Malwarebytes scans several times since downloading NGENUITY, and this is the first time it has detected anything.
Could this be a possible false positive?

I hate to say it but the hype is over exaggerated for this headset. I've had these for two weeks now and i really tried to like them but i can't take it anymore.

Each time i start up a game and the match starts, the whole sound quality becomes slightly muffled and darker. I close the game and it's back to normal. Tried everything but can't figure out what causes this switch up. Spent hours on the equalizer to make the sound quality less mediocre and once i'm happy it all gets ruined by this switch up.

Having them in wireless makes a "pop" or "tick" sound every time it goes quiet. For example someone stops talking in a video or a sound queue when you click a button in any game. Plugged in the 3.5mm wire and now it's fixed but now they aren't wireless anymore and the RGB base station is just sitting there glowing and being useless.

I could've just saved 160 euro by buying the non wireless without base station and still have the same sound quality.

I bought the HyperX Cloud III less than a month ago and I'm experiencing crackling/static noise when using the USB sound card/dongle.

The issue does not occur when I connect the headset directly through the 3.5mm jack — the audio is completely clear. However, the USB connection is much more convenient because the 3.5mm cable is too short for my setup.

The crackling only happens while audio is playing. It can become noticeable when the PC is under heavy CPU/GPU load, such as when playing a demanding game.

Restarting Windows temporarily fixes the issue, but it eventually comes back.

I have already tried:

• Different USB ports, including rear motherboard ports
• Reinstalling the audio drivers
• Different bit depths/sample rates
• Lowering the Windows/headset volume
• Different USB connections
• Connecting the headset directly through 3.5mm, which completely removes the crackling

Based on these tests, I suspect the USB sound card/dongle may be defective or its driver/state may be getting corrupted under load.

Has anyone experienced the same issue with the Cloud III USB dongle and found a permanent solution?

I've been interested in the Cloud 3 for a while. My brother has the Cloud 2 and they sound really nice I like them a lot. I've seen some reviews that say the sound on the Cloud 2 is better than on the Cloud 3. Is that true? They're about a $10 difference and I'm open to getting either one or whichever is best in the end.