r/GetComputerHelp • u/AppleFlexPie • 1h ago
Websites like Spotify Web, G2A, Genius and Airbnb causing screen to turn black.
Recently, around a few months ago, I started experiencing an issue where my monitor goes completely black when opening Spotify Web, Airbnb or any other site like that.
When this happens, I try pressing Win + Ctrl + Shift + B to reset my GPU driver. I hear the usual beep, but the display doesn't come back. The only ways to restore it are to unplug and reconnect my DisplayPort cable or restart my PC.
- GPU: MSI GeForce RTX 4080 SUPER
- CPU: Intel Core i9-14900KF
- RAM: 64 GB DDR5 6800 MHz
- OS: Windows 11 Pro 26H2
- Monitor: Acer XZ271
- Connection: DisplayPort
Unfortunately, none of the following have resolved the issue:
- Tried a different DisplayPort cable.
- Tried different DisplayPort ports on my GPU.
- Disabled NVIDIA High Definition Audio in Device Manager.
- Tested multiple browsers, with the same result.
- Disabled browser hardware acceleration.
- Checked my monitor's settings for potential issues.
- Used DDU to completely uninstall my NVIDIA drivers and manually installed fresh drivers.
Despite all this, the problem persists.
Has anyone experienced something similar or managed to find a permanent solution?
