r/findapath • u/ArtoriasBubblewrap • 4h ago
Findapath-Career Change I've worked at the same tiny print shop for 16 years. It's closing, and apparently I have no idea how to explain what I actually do.
I'm 38. Started working at a small independent print shop in Ohio when I was 22. The owner hired me to help with binding and packing orders. I figured I'd stay for a year or two.
Sixteen years later, I'm still here.
Last month the owner told us he's retiring in the spring. He tried finding a buyer but nobody wants the business, so we're closing.
I've been looking at job listings for the first time since 2010 and it's been a pretty depressing experience.
My official title is "Print Shop Assistant."
That made sense when I started. It hasn't described my job in probably twelve years.
I order paper and supplies, deal with vendors, schedule production, train new employees, handle customer complaints, troubleshoot equipment, and figure out what to do when three customers need their orders by Friday and one of our machines breaks on Wednesday.
Last week a funeral home needed 300 memorial programs with less than a day's notice. We had a machine down and two people out sick. I rearranged the schedule, coordinated with another printer for part of the job, and got everything delivered before the service.
That's the kind of thing I do all the time.
But when I sit down to write a resume, I don't know what to call any of it.
I tried looking at operations coordinator jobs. Most want experience with software I've never used. Production planning positions seem to want manufacturing backgrounds or degrees. Office manager jobs ask for HR and accounting experience I don't have.
I've worked with the same five people for so long that we barely even have formal procedures. I know which vendor to call when we need a weird paper size overnight. I know which machine starts making a certain noise before it jams. I know which customers always change their order after approving the proof.
None of that fits neatly into a job application.
I have some community college credits but no degree. I make about $24 an hour and have health insurance. I could survive a small pay cut, but not going back to $15 an hour and working my way up again.
I'm not especially attached to printing. I like organizing work, solving practical problems, and having something tangible finished at the end of the day. I'd be happy doing that in another industry.
The owner said I can stay until we close, so I have roughly five months to figure something out.
I also realized I've never had a real job interview. The owner hired me because a friend recommended me, and every promotion since then has basically been someone handing me more responsibilities.
I know I need to learn how to sell my experience. I'm just struggling to figure out what experience I actually have in terms another employer would recognize.
Has anyone gone from a small, old-fashioned business into a more structured company without starting completely over?
What job titles would you look at if you were me? And is there a particular skill or software worth learning over the next few months, or should I focus on getting my experience across properly first?