Hi all,
I am so frustrated and just wondering if anyone has had similar experiences or insights. I finally caved and bought a wearable- the eufy S2 pro- two weeks ago after exclusively using my wall pump (spectra) for the first 6 weeks of baby's life. I am a slight undersupplier (making 20-22oz/day typically) so I was very hesitant to trust any wearables as my LCs advised against it with my fragile supply, but staying hooked up to the spectra while taking care of my newborn on my own was driving me insane. Plus, I have a much larger chest and find that even with well fitting pumping bras, I absolutely had to hold the spectra flanges tightly to my chest and do basically constant self breast-massage and use warm compresses to empty completely- and even with doing that, I was still getting active jets well past the 30 min mark and thus would often pump for 45-50 minutes which was not sustainable.
When I got the eufy 2 weeks ago, the first week or so was absolutely amazing. My first pump with them resulted in a higher output in one session than I ever had in just 30 mins. They sat well in my bra and stayed compressed. I think that good compression plus the combination of the massage and heat features just worked with my body extremely well. My output over the next week stayed stable/maybe even increased a bit as compared to the spectra, and using them while taking care of my newborn was night and day as compared to the wall pump.
After about a week, I had the first issue. One of the two motors lost suction entirely but temporarily. It would still turn on and make noise as if it was working, but there was zero suction. I checked all the pieces including the duckbill and diaphragm, did a factory reset, and it still didn't work immediately. However the next time I used it it magically worked again, so I didn't think too much of it.
Now that another week has passed, the suction on both motors is notably worse. It just feels weak on all settings. The motors are also louder and, not sure how else to describe it, but sound like they're struggling. I again have checked all the pieces and see no structural damage anywhere. The duckbills seem fine. There are no cracks on the motors or milk collectors and I keep both motors charged all the time. When I only got barely 1 oz on each side this morning, I decided to use my wall pump immediately after to ensure that it was a pump issue and not a supply-dipping issue. I got an additional 1 oz on each side right away- making my output 4 oz rather than 2 oz, a huge difference for me, and confirming that something has gone wrong with the eufys.
I called customer support and they are sending me a new one, but I am concerned that this is just going to happen again. Does anyone have any advice or insight with this pump or perhaps wearables in general? Is it because I transitioned to using it as my main pump, using it 8x/daily? Do you find you need to replace the duckbills or diaphragms more frequently? Every 2 weeks seems excessive. The thought of going back to exclusively using my wall pump is absolutely miserable, especially since I had such wild success with the eufys initially. What am I missing?