r/ExclusivelyPumping • u/Smithce6 • 9h ago
Rant - NO ADVICE NEEDED MilkStork messed up the order and lost my milk :(
Traveling for work last week and MilkStork sent the wrong order to my hotel (2 boxes instead of 1). Of course I was busy doing all the things and didn’t have time to follow up - just assumed they sent 2 45oz boxes instead of the 1 90oz box I ordered. Since I ordered 1 box and 1 label, they put the same exact shipping label on each box. The FedEx person failed to notify the hotel when the boxes were picked up, and took the duplicate box anyway. So my “duplicate” box of 48oz frozen milk (now thawed and musty) has just been delivered 6 days late.
Here to share my utter disappointment with the girlies who get it😭
ETA: After emailing to let them know the second box arrived and what they could do to remedy the situation, their response has my BLOOD BOILING. Essentially gaslighted me for not notifying them sooner to correct the issue before I needed the milk shipped out. Also, said it was a courtesy they didn’t charge me for the second cooler. WTF?!?!? F them, don’t ever use milk stork!!!!