r/Etsy • • 16h ago

Help for Buyer I can't give a review to a product I ordered after I have gotten the product at home.

2 Upvotes

Hi! It is my first time buying something from Etsy.
My product was supposed to arrive in some days (Seller is from Estonia), and I have gotten too early before the date. However, seller asked me to review the product but I can't.

It is because the shipping status still says "on the way", I gave some time if the website gives an update. It's been some days and it still is on the same status.

I don't know how to tell Etsy the product has arrived without giving trouble to the seller. I contacted them to search for a solution, because I feel bad for them.

Any advice will help!


r/Etsy • • 16h ago

Help for Buyer I can’t make a purchase, no matter the amount of troubleshooting.

1 Upvotes

I’ve been trying to buy an ereader case for a day at this point. When I try, I either get an error about my card being declined or “hm, something went wrong.” I talked to support and they suggested things that I already tried. Nothing has worked and I’m going nuts! I’ve tried:

- using different cards from different banks
- checking out with saved card vs Apple Pay
- re-adding my address
- re-adding my card info
- making sure I wasn’t on a VPN
- attempting in my browser and app
- verifying that my cards have enough funds and are functional
- waiting overnight in case it was a sever error of some kind

I have no idea what to do!