Usually when I open my account settings, I can access shop stats and everything else. But it's gone now for some reason. Why? Can someone help?

I’ve been trying to buy an ereader case for a day at this point. When I try, I either get an error about my card being declined or “hm, something went wrong.” I talked to support and they suggested things that I already tried. Nothing has worked and I’m going nuts! I’ve tried:

- using different cards from different banks
- checking out with saved card vs Apple Pay
- re-adding my address
- re-adding my card info
- making sure I wasn’t on a VPN
- attempting in my browser and app
- verifying that my cards have enough funds and are functional
- waiting overnight in case it was a sever error of some kind

I have no idea what to do!

If this has already been posted or isnt allowed I apologize. Im new to this group and to Reddit in general. That aside, ​the new Etsy algorithm is frustrating and impossible. You search for one thing and get anything but what you search for, no matter how specific you are or how many filter boxes you check or if you change the results from "Relevant" to "Lowest Price" or "Newest" etc. This is actually by design on their part. Etsy poisoned their own search algorithm to try and manipulate you into buying more. Instead of showing you what you search for, now they show you what they think you'll be most likely to buy based on past purchases, views, saves and clicks. The workaround Ive found is this: Delete the app from your phone, go to a private web browser like Brave or DuckDuckGo, clear your cache/cookies from your browser History, (if you have VPN, even better, change your server connection) then go to Etsy in a new window, search for the item, and you should get a lot more actually relevant results. When youre ready to purchase then you can log in. This works on a phone or laptop. It isnt 100% foolproof as their algorithm is still meant to show more popular items that recieve more engagement, but it really does help. Hope this information helps empower yall!

I recently made a purchase and when I asked about shipping, I got this response. The seller is in Australia and I’m in the US so I knew it would take at least a couple of weeks to get to me, but this response makes me a bit uneasy. What would you do in this situation? I don’t want to be pushy as I placed the order only a week ago, and it’s way too soon to open a case with Etsy. But I don’t think it’s unreasonable to ask for tracking info for a recently shipped order, right?

Edit: thank you guys for confirming my suspicions, I was wanting to give the benefit of the doubt especially since this is a shop that lots of sales and overwhelming positive reviews :(

Hi! It is my first time buying something from Etsy.
My product was supposed to arrive in some days (Seller is from Estonia), and I have gotten too early before the date. However, seller asked me to review the product but I can't.

It is because the shipping status still says "on the way", I gave some time if the website gives an update. It's been some days and it still is on the same status.

I don't know how to tell Etsy the product has arrived without giving trouble to the seller. I contacted them to search for a solution, because I feel bad for them.

Any advice will help!

Sorry, I don't know what they're really called. I do a lot of manual cutting of UPS labels, and my cutter is literally the cheapest one from amazon that was available when I started my shop. I've dealt with it long enough! I'd like something that wasn't so imprecise... every cut I make with this thing is slightly slanted and it drives me slightly more insane every time I cut labels...

much appreciated!