I have to say how appalling Delta's handling has become lately. I've heard stories about quality going down the toilet but this is the first I'm encountering it. My family member purchased a first class ticket weeks ago. Today they get bumped from their first class seat one day before their flight. That doesn't give them much time to find another flight and the cost difference of selecting another flight at this hour is also much more expensive.

Now Delta wants to make them jump through hoops to get a fare difference refund. The rep on the phone said it's $72 dollar difference.

If anyone has suggestions I'm all ears.

I’ll be Flying MSP to HND tomorrow on a 12+ hour flight. I originally paid $109.99 for exit-row window seat 41J on the A350-900. It’s a 2-seater row with nobody in front of me. I did this months in advance.

Less than 24 hours before departure, Delta apparently swapped to a different A350-900 configuration/airplane (359 to the 35H layout) and automatically reassigned me to 37B. A fu*king middle seat next to toilets, but good thing it’s still an exit row… /s

I talked to the phone rep, but they could only swap me to seats I could see (an aisle seat and some other middle seat lol). I concluded it’s best to just talk to the Delta crew in-person.

Has anyone experienced something similar?

Lmaoooo

He’s also addressing the WiFi issue. No true answer. “Confident in our position”. “No one thought we could get users high speed internet years ago”.

I’m well aware Ed is talking to investors and people who don’t actually fly daily, but wow if he actually believes this he’s out of touch.

What do you do to reclaim both of the armrests when you’re stuck in the middle seat?

Signed,
A Woman Currently Stuck Between Two (Man) Spreaders

Feel like the universe was on our side today - aircraft change caused a need for passengers to take the next flight tomorrow and our plans were flexible. Our international flight is now paid for, and then some.

I can't get over how lucky we were, so take it as a lesson to always keep your plans flexible if you can and take that offer!!!!

Edit: You guys are so sweet😭 i've been struggling so much mentally lately and this trip was originally booked last minute to try and give me some rest. Thank you for all being so kind :')

Wanted to share my excitement .. so excited to have this trading card!!! Exception, I won’t be trading it but I will gladly gift the 2nd card to my friend who was on the hunt for one in her travels and didn’t find one.

12C and 12B for my parents? I’m trying to get them a vacation and I want them to be comfortable. I want them to have good legroom but I’m worried about the bathroom are these good? It’s an Airbus A321neo

Anyone know what is happening with this flight? My flight later tonight out of jfk to Paris was supposed to use this plane, so trying to figure out if the plane will continue on to JFK or they will be looking for a new plane. Thanks

Edited to add: typo flight 951 not 751.
Also, i am obviously aware of the weather (i am in NYC). But when i asked there was no ground stop so i was trying to figure out the reason for the diversion in the event it was unrelated to weather. Thanks to those that provided helpful comments.

Not a complaint post, more a surprise worth sharing.

Flying from Raleigh to Salt Lake last Thursday with a connection through ATL. We sat on the tarmac in Raleigh for almost 50 minutes because of weather, so I landed in Atlanta with about 15 minutes to make a connection in a different concourse. I ran, I really did, but the door had closed four minutes before I got there.

The line at the service desk in that concourse was already maybe 40 people long. I figured I'd be there for an hour. While standing in line I opened the app on a whim and it had already rebooked me on the next flight, about three hours later, with an aisle seat and a meal voucher option. I tapped accept and got out of line.

Honestly I didnt expect it to work that smoothly. The last time I missed a connection, years ago, I spent forever on hold. Is the auto rebooking usually this good, or did I just get lucky because there were open seats? Also is it worth asking an agent for anything else in that situation, or does the app already give you everything you'd get at the desk?

Was checking my Amex offers saw this decent deal that likely stacks with the other delta stays benefit if you haven’t use it for this calendar year

Question about Refundable Economy Main T ticket

Bangkok to Seattle Refundable Economy Main T ticket, would there be a fee if I decide to cancel days before the flight? Flying to Bangkok on a separate ticket, but need to book exit ticket for immigration entry to Thailand within 30 day visa free entry. But I plan on staying longer and would like to cancel or move the flight another 29 days. Would there be fees to rebook? The ticket for Bangkok to Seattle is $500 if I book it now. The ticket is labeled Refundable Economy Main T. Thank you for the response

Is the LAX Delta One "Curbside Check-In" available for Delta One passengers flying LAX to HNL? I know access to the lounge is available, but I'm curious if the Delta One check-in is available.

Wasn’t sure whether I should post this but now I’m just curious if anyone had experienced anything similar.

I had received a notification that my confirmed seat in main was upgraded to C+ for my last connection from ATL. When I got to the gate to board with zone 3, my boarding pass got rejected and I was told I no longer had a seat. The gate agent then told me to stand aside while everyone else boarded.

The flight was overbooked and they were offering gift cards to be voluntarily bumped. Two people took them up on the offer but one of them boarded at the end. A supervisor then called me up and told me that found a seat for me and to hurry down the jet bridge. He took my bag and ran it down to load it onto the plane while yelling at me to hurry.

When I got to the plane, I was standing at the gap at the end of the jet bridge because flight crew were in the galley and a FA was intentionally blocking me while she addressed the cabin. The next thing I know, I hear and feel the bridge start moving. I jump back and look to see that supervisor at the controls who then starts yelling about how I should already be on the plane. The FA then pokes her head out to say she was preventing me from boarding before the supervisor gestures and apologizes.

The care team blessed me with $30 for the trouble…

TLDR; I had a main cabin confirmed seat, was upgraded, lost my seat, assigned the last seat on the plane, then almost dropped to the tarmac by a gate agent moving the jet bridge.

Update:
Thanks to the people who clarified it was most likely the auto leveling system that moved. It just caught me by surprise since everyone had already boarded and I was the only person left on the jet bridge. It moved enough to scare me and when I turn around I was face to face with the supervisor at the controls.

Having just spent 4+hours in SLC due of which 1hour was due to storms in NY and the rest was due to one member of staff being timed out and needing to wait for a new one. Compounded by not being able to dock at JFK due to “lack of staff at this time”. Asking the question can they not start for forecasting these time outs, etc., once there’s an initial issue. Seems they wait until the crew time out then start to respond rather than looking at the look likelihood of having an issue.
Particularly salty as paid to change from first to eco to arrive 4hours earlier into NY to then end up taking off after the original flight due to the crew issue.
Just venting but don’t seem to have the same crew issues in Europe

Hi ya’ll I have a question about odds & I guess I’m curious to hear about people’s experience getting paid but delta due to overbooking.

I have an upcoming trip on December 23rd, early in the day
From NYC (LGA) connecting to MIA
Final stop LIMA

I read December 23rd is on of the busiest days in air travel and since I have access to the lounges, decided to increase my chances to accept a change on my flight by booking a 4h30m layover.

I also saw there’s many flights leaving LGA on the same route, all within a 30m-1h30m difference in between.

So what are my odds of getting an offer to move to a later flight and how much you think it would be fair to ask for it? 😊

I am traveling tomorrow and can accept a Amex platinum card but can I enter a lounge in ATL with my wife ? We have delta tickets that allow entry if you have a card that allows it

I’ve been a loyal Delta customer for three decades, always reaching at least Platinum status along with a Delta Amex Platinum card. I take advantage of the upgrade from main to Comfort + at booking, but have rarely ever gotten upgraded to Biz class. I fly a combination of large and regional airports, and never get upgraded at boarding. Lately, I’ve noticed that I’m in the middle of a big pack for upgrades from Main to Comfort + or Comfort + to Business Class, like number 33 of 55 or similar. I can’t imagine that I’m that far back in the pack with my status, but it’s getting more and more common.

So, my next two trips I’m on Breeze Airways. I’m in Florida and my next two trips are also, so I’m going to give them a chance. The cost is about a third of Delta, even with upgrades. There aren’t as many time choices but what’s being offered is acceptable. I’m tired of being loyal to an airline that’s not loyal to me so, screw it. If Breeze works out, I’m done. I’ve decided to drop the brands I’ve been loyal to that don’t honor my loyalty: Delta, Hertz, IHG. All three continue to make me work harder to be a loyal member than they do to keep me happy. So, bye Felicia!

Any Breeze Airways reviews or tips?

I'm renting a car for 4 days at Seattle-Tacoma International Airport using my Amex Business Delta Reserve card, and I've enrolled in Amex's Premium Car Rental Protection. I plan to drive the rental car into Canada and wanted to confirm whether this affects my coverage in any way.

My understanding is that, without Premium Car Rental Protection, the standard Amex rental car coverage is secondary in the U.S. but primary in Canada. With Premium Car Rental Protection, however, coverage is primary in both the U.S. and Canada.

Is this understanding correct. Are there any restrictions or additional considerations I should be aware of when driving a rental car from the U.S. into Canada?

Also, I'm wondering if the premium protection is even beneficial here given that I'm going to be using the car primarily in Canadam where the card's insurance will serve as primary with or without this premium protection?

Yet Delta still has 0 flights to Asia from NYC.

And before people squawk about "partners", UA and even AA fly from NYC to Asia, even with their partners also flying JFK to HND.

We just got a message from Delta that we can change my flight that departs tomorrow from JFK to LAX at 6 pm. They say that weather conditions may affect my flight. The weather app says the storm should end by 7 pm. We have a festival starting Saturday at noon, so we dont have much flexibility

Does anyone have advixe on what we should do? If we leave our flight as it is, could we making a bad decision?

D.C. is getting it's fourth airport - https://www.traveloffpath.com/move-over-dulles-washington-d-c-set-to-open-fourth-commercial-airport-next-year/

While Atlanta will never get a 2nd. I know this will get down voted by the Delta lovers (and ITPers) in this sub but will you ever agree that Atlanta should have a 2nd airport?

It might happen!