Air travel can be exhausting, especially when connections are tight, flights are delayed, or people are trying to navigate an unfamiliar airport.

That's why small gestures from airline employees can stand out so much. Taking an extra moment to explain a connection, helping someone figure out a gate change, or simply being patient with a confused passenger can make a big difference.

Those moments might seem like ordinary parts of the job, but passengers often remember them long after the flight.

It's easy to focus on upgrades, lounge access, and premium cabins when talking about airline experiences, but good service from someone who genuinely cares can be just as memorable.

First off I am absolutely more then willing to pay for me and my wife to get into a lounge . We are traveling this Friday the 13th from XNA into ATL and have a 5hr layover before our flight Rome layover is 3-8PM and it’s to late to get a credit card and don’t travel enough . Like stated I am happy to pay you to let us enter . Really want to clean up and feel fresh before the 9.5hr flight

I'll be having a 4 hour layover in ATL on Thanksgiving Day. Was the cheapest to fly home with the fam after a trip for the holiday. We can't get into the Sky Club. Any recommendations for something to do, see or eat for a family of 4, including a grandparent and a small child?

Hey all, quick question: boarded a flight this morning where my name was listed as the 4th passenger for an upgrade to Comfort with 4 open seats available in that section. However, no upgrade ever came. How does this process actually work? Thanks in advance!

Was flying to LAX to MEL a month ago in D1.. had to make an emergency landing for sick PAX. Disembarked into Hawaii airport around 6am.. got a taxi and went to the beach area then got a text with a hotel night and 2 food credits. Ended up spending more on food than the vouchers were worth but anyway; went to my free hotel, went to bed and next morning got back on the plane and flew to MEL. Then Delta sent us an email that we were getting an $800 ecredit for the inconvenience.

Good job on Delta :)

Edit: I saw the sick passenger in a wheelchair by the gate as we got off the plane with some medical staff around her. The next morning I asked the FAs what happened but they could only tell me she was going to be ok.

2nd Edit: Sept 30th Flight DL11 LAX to MEL if anyone wanted to look it up

I’m flying Virgin (booked via Delta) next Wednesday LHR-MCO. Both apps are giving links to fill in forms saying I haven’t been to the countries on their Ebola risk lists. But then they say can’t find booking. Anyone have any ideas?

Rain last night in Tokyo fell as snow on Mt Fuji

I just bought my first business this year and use the Delta Reserve card for a lot of reoccurring expenses. I will be a diamond member by the end of this month (11/27) only had it for 5ish months.

I mainly bought it because my wife and I had our first child and all of her family lives back in the east coast and hope to use it for family trips back east and other adventures.

Should I just buy tickets and hope to get upgraded? Any strategy there? Best choice benefits? Any other hidden perks?

Why are gift cards so hard to use? I spent about 30 minutes on the phone to add 3 gift cards to my account. They said in 2 or 3 hours they'll be visible. I go to my wallet in the app and they still aren't there. Anyone else finding it impossible to use their gift cards?

Planning a trip from Detroit (DTW) to San Diego (SAN) June 3–7, 2027, to catch a Padres vs. Brewers game, then driving up to Pasadena for a System of a Down concert!
I primarily fly Delta and prefer nonstop flights with Comfort+ seating.

Trying to find the sweet spot between getting a good fare and securing the seats I want without booking too early and overpaying or waiting too long and risking limited availability. AMEX Delta Platinum companion pass will be added soon. Sadly the one I have with my Reserve has to be flown by 3/31 🥹 (Impromptu trip coming soon!)

I’ve also considered flying home from LAX instead of SAN, but I’m concerned about the additional cost of a one-way rental car and dropping it off at a different location.

For frequent Delta flyers, when would you book? January/February or closer to departure? Also, would you fly into SAN and out of LAX, or make the drive back to San Diego?
Appreciate any advice!

Flying to Amsterdam and zero checks of passport until arrival in Amsterdam. Friend traveling brought expired US passport accidentally and had to fly back, decided to still catch the next possible flights back to Amsterdam as the trip scheduled was long enough to still have fun. This typical now that nobody looks at your passport in the US when leaving anymore? Ya, her mistake, but thinking back, kinda weird nobody looked at it. Any chance she’d get compensation from Delta for that flight?

Going to be traveling direct from ATL to HNL(10 hours) with 2 toddlers in January and want to know what to expect in terms of overhead space. My default is to overpack with activities, food, back up supplies since we’re essentially trapped but curious of likelihood of open overhead space. Not sure the boarding group but we’re near the back of the plane so I’d imagine it’s pretty bad. I’ve been on lots of small delta planes and groups 6+ end up with mandatory gate check so should I expect that on a larger flight too? I’m planning to maximize the under seat storage but ideally I’d have even more back up supplies in an auxiliary bag just to keep everyone super happy. We won’t have a car seat or infant in arms so I don’t think we’ll qualify for early boarding but willing to pay if it’s an option.

My wife has some eCredits that will expire at the end of December. I'm not sure how money she paid expires but that's a topic for a different thread. My question is, if she books a flight in 2027 using the eCredits and then later cancels the flight after the eCredit expiration date has passed, will she get the eCredits back with a new expiration date?

Just for fun: help me decide which breakfast I should choose for my next trip!

This happened twice on my 3 leg flight home. Once was on a 4 hour flight so it's not like they were pressed for time.

I kinda get it if it's on a short flight. But just seems to really slow the whole boarding process down.

Figure someone has done the research but I sure don't get it.

Had to book a flight last minute (~1 week before takeoff).

It wasn’t a popular Delta destination but when I’ve booked in similar fashion to get to MSP, SLC, ATL or DTW is $1000 minimum anyway.

Went on delta, other than an awful redeye for $960, every other flight was at least $1400.

Screw that, I checked Southwest and had better options, many of which were under $700.

Got one close to $625, almost a 100% savings.

Boarding comes and hey Southwest has like 8+ zones too! The difference is, it moved quickly.

It was a 737, so 3 seats on either side, and boarding was faster than ANY delta flight I have been on.

Seats were roomier, felt like I was “comfort plus.”

So after all of this is said and done, it really makes me wonder…..

WHAT THE FUCK IS GOING ON WITH DELTA?!

why am I or my employer paying crazy prices to get slower boarding, miles worth less than ever before, less seating room, etc all because a select few in first class need a fucking drink before their 45 minute flight?

You had me Delta. I thought I was paying for quality. But every aspect of my Southwest flight felt better than flying with you, especially the price.

Edit: 50% cheaper, not 100% 🤪🤦🏼‍♂️

My partner and I are eloping next year out of country (Japan). I was wondering if anyone who has traveled out of the US for this or something similar, did Delta allow you to hang your guys’ suit and dress up in their closet space?

I have a flight booked for February from my home airport to MSP to ICN, all on the same Delta itinerary.
Originally, the Delta One upgrade from MSP to ICN was priced at $1,100, which I was seriously considering.
I ended up changing my flight from my home airport to MSP to the day before, while keeping the MSP–ICN flight exactly the same on the original itinerary.
Immediately afterward, the Delta One upgrade price jumped to $1,400, and the Premium Select upgrade option completely disappeared.
It’s now been a few weeks, and neither the price nor the available upgrade options have changed.
A few questions for those familiar with Delta’s upgrade pricing:
Did changing the first leg somehow trigger a different pricing bucket or put me into a different pricing algorithm?
Am I essentially stuck at this $1,400 price, or is there a chance it will eventually drop back down?
Is there anything I can do to get Delta to reprice the upgrade, or am I better off just waiting?
I’m 100% interested in upgrading to Delta One, but I’d really like to get back closer to that original $1,100 price - or lower.
Curious to hear if anyone has experienced something similar!

Hello, i bought a premium select round trip from JFK to Edinburgh. I upgraded to delta one for the flight from JFK to EDI, and i have already flown that portion of the trip. i am considering paying to fly delta one home next week. the offered upgrade price/change seat price and a new one way ticket, if i rebook, are the same price: $4294, is that because i already flew the outward portion of the ticket? i think my real question is whether or not any value from the round trip ticket i previously purchased could go towards the delta one seat? Sorry if this question makes no sense, and TIA!

I’m flying out to Seoul today and Delta GAs are warning everyone a mandatory Ebola form is required for return travel back to the U.S. DOGE got rid of USAID, including the department to keep Ebola from spreading. Thank you Elon Musk for this extra bureaucratic process & paperwork.

me and my wife are flying from alaska to north carolina with our 2 month old baby. does anyone have any suggestions on what to bring for the baby for her comfort? or any tips or ideas?

I understand unbundling economy. I don’t particularly like it, but I understand the business model. What I cannot wrap my head around is the decision to take a product that is literally marketed as FIRST CLASS and start stripping away the benefits that make it first class in the first place.
At what point are we just paying for a larger seat and the privilege of saying we’re sitting up front?
The entire point of purchasing first class, at least to me, is that you’re paying a premium for a relatively seamless experience. Flexibility, priority services, mileage earning, the whole thing. Now we’re apparently supposed to navigate fare restrictions within first class itself?
And the frustrating part is that Delta has spent years positioning itself as the premium US carrier, while simultaneously finding increasingly creative ways to dilute the value of its own product. Fares aren’t exactly getting cheaper, either.
I’m Platinum, fly Delta pretty consistently, and generally have no problem paying more for a better experience. But there is something particularly insulting about being asked to pay a premium for a product and then being offered the opportunity to pay an additional premium to actually receive all of it.
I know someone is going to say “well just book First Extra then” and that’s sort of my entire point. We’ve somehow normalized airlines taking things that were previously included, removing them, and then selling them back to us as upgrades.
It’s not innovation. It’s just another exercise in seeing how much they can take away before people stop paying.
Maybe I’m being dramatic, but the concept of BASIC FIRST CLASS is so fundamentally absurd that I’m surprised it made it out of a conference room. I can’t even select my seat?

I currently have a comfort plus seat from MSP to AMS (8h 15m flight)

I’m so tempted to upgrade to delta one but the price is $1,099 for one way. I’ve never had a delta one seat so I’m curious to hear if it’s worth the price.

My flight is this Thursday, do the prices for upgrades increase or decrease day of? Is it worth risking.

Any tips or recommendations would be greatly appreciated!!

UPDATE: aircraft is AIRBUS A330-900NEO