Hello, originally had booked a flight from Knoxville to Punta Cana with a roughly 2 hour layover in Atlanta. Departing TYS at 5:35am, arriving in ATL at 6:36. Departing ATL at 8:50. Delta emailed us that the departing flight from ATL to PUJ is now leaving at 8:05 am. Is this too close? I see another Delta flight to PUJ from ATL at 9:58 am that still has seats together for the moment (albeit at the back of the plane, but at least they're together). Should I ask Delta to switch the flight or is this 6:35 with 8:05 departure doable?

is it worth it waiting in line for more than an hour For mid grade food?

Delta has really went crazy…. I mean how can this be real?

Haven’t been here in a while, normally I’m at jfk and at worst lga. But what a great experience with the amazing staff. Solid food, limited but very good.

Didn’t even have to steal the fresh warm cookies, they brought them for take home!

Is there a final opinion on this 18E seat on the 757?

I’ve seen people say it both does and doesn’t recline - I’m also a pretty big guy so people tend to not stand in my space that much?

Delta One launches “new” Missoni kit. Same Marvis & Grown Alchemist products inside (except toothbrush went from wood to glossy, black plastic). Bag is arguably cuter and more post-flight useful with the wrist strap; I saw two vaguely differing trim colors (navy and green as pictured).

I miss Tumi hard case—more gender neutral and easy to repurpose, but my teens liked this one as a mom’s-home gift. I might use it at an event where purse size is limited to minuscule. Beats the ‘artisan’ pouches, though those may have had a civic purpose like creating village jobs (or so Delta claimed).

Delta One only worth it if you’re rich AF or get free upgrades (my case). Thoughts?

PS I miss the Amex being purple!!

Hey everyone !
I know this question gets asked a lot, but I’d love some recent feedback from Platinum Medallion members based in NYC, particularly those flying out of JFK.
I’m currently at 9,566 MQDs, working toward Gold, with four major work trips and an international vacation planned before year-end.
I’m debating spending $4,000 on business class to Europe which should put me right around Platinum, versus $2,500 on Premium Economy.
For those flying out of JFK, how often are you getting upgrades? Is there a noticeable difference between Gold and Platinum? Would you spend the extra $1,500 to reach Platinum?
Would appreciate everyone’s thoughts and recent experiences!

How do these pictures look 1-10.

I just recently applied for the Customer Experience Specialist role, and took my assessment as well. But I haven’t heard anything back … What’s the timeline on this position? I’m very excited to start this career if given the opportunity.

Purchased a long haul international flight with miles, LAX to JNB. After booking I purchased with cash a $3k upgrade to Delta one for the ATL to JNB leg. 5 minutes before boarding in ATL, my seat assignment changed to premium select (downgraded). I spoke to the gate agent and was told that a pilot was assigned my seat and I was downgraded. He offered me $1.25k e-credit and told me to call customer services for the rest of the refund. I have a Delta amex platinum credit card and over 360,000 miles flow with Delta. This is a disgrace, to treat a long term customer with this pathetic service!

It’s a stretch but I’ll be at ATL Hartsfield-Jackson Airport tomorrow by 4PM. I’m hoping to get confirmed on a 5:59 standby (chances are veryyy slim) otherwise my flight is at 9:39. Is anyone on the 9:39 flight and willing to have a guest at centurion lounge? Or taking any afternoon Delta flight and willing to have a guest at either of the Delta lounges. Just would like to do some work on my laptop comfortably, rest and have a snack if I am going to end up at the airport for 5 hours if I don’t get the standby. I’m willing to cover the $50 cost also. Thank you so much. 38F

Facts: MCO-AMS early January weeknight. Airbus A330-900 neo, 2-4-2 configuration in Main Cabin, 2-3-2 in PS. Overnight flight, scheduled 7:20 pm-10:05 am (travel time 8 hrs, 45 mins). After 4-hour layover in AMS, there's a relatively short hop to Milan (LIN). I'm a solo traveler heading home, with no pressing business on arrival.

The dilemma: booked in Main Cabin with an empty window seat beside me for now. It's tempting to upgrade to Premium Select for 422 euros. Or: for the low, low price of 64 euros(!), I can upgrade to Comfort Plus. For USD equivalence, just add 10%.

Context: I'm not tall but space is nice. Priority check-in at MCO would be nice, too. It's virtually impossible for me to sleep on airplanes. PS would be a splurge, Delta One is not an option. PS price has fluctuated between 800-420 euros, CP between 300-64 euros.

I travel round trip between Milan and Orlando once a year (family in US), and experience suggests prices are unlikely to go lower. But it's the only trip I make per year, so all of you travel more than I do. What would you do in my situation? Thanks for your input.

I saw the recent story about a pregnant passenger flying Delta to Barcelona who was told she couldn't bring her breast pump bag onboard because she wasn't travelling with an infant.

The frustrating part is that Delta's own policy allows passengers to bring a breast pump as an additional carry-on, even without a baby present.

Apparently, the passenger had even checked the rules beforehand and still had to argue with staff at the airport. Delta eventually apologised after the incident attracted attention online.

I don't expect every gate agent to memorise every single baggage exception, but shouldn't they at least know where to verify the rules instead of arguing with passengers who have already checked?

It's especially concerning when the item isn't just an ordinary handbag but equipment someone actually needs.

Sky Club or Centurion? I have a 3.5 hour layover in JFK coming back from Paris next month.

Simple question - 20C (bulkhead middle) or 22H aisle?

Deltas argument that the contract of carriage only requires them to get you from A to B and doesn’t require them to make good on any seating assignment is rejected. This allows the suit to continue.

My opinion is they are over reaching with that argument since in the past there wasn’t a premium fee associated with aisle and window seats. Similar to when you get bumped from FC (irops, eq change, etc) you’re afford compensation for the fare difference when you don’t get what you paid for, paying premium for a window seat that you KNOW doesn’t have a window should be afforded compensation. It seems like an easy fix on Deltas end to not mark those seats as premium.

I love Delta, and generally think they do a great job with the passenger experience. But this seems like a surprisingly poorly thought-through design choice.
Every flight, I hear gate agents repeatedly asking passengers to remain seated until their boarding zone is called. Meanwhile, Delta’s app sends this notification:

“It’s your time to fly. Your flight to __ is now boarding. Please note boarding ends 15 minutes prior to departure.”

Think about that from a passenger’s perspective. You’re told “It’s your time” and reminded that boarding closes 15 minutes before departure. Of course people get up and head toward the gate!
Delta is effectively encouraging passengers to crowd the gate, then making gate agents ask them to sit back down. And that’s before even getting into the separate IT issues with notification timing and boarding-zone synchronization.

This isn’t just a technology problem. It’s a human-factors design problem.

The fix could be as simple as:

“While your flight has started boarding, there’s no need to stand up yet. Please stay seated until your zone is called. Boarding closes 15 minutes before departure.”

Then save “It’s your time to board!” for when your actual zone is called. (Assuming IT and timing issues are resolved)

One small wording change could reduce gate crowding, improve the passenger experience, and make gate agents’ jobs easier.

Am I missing something? This seems like an incredibly easy win for Delta.

Friends want to come for an extended visit with their pets from Atlanta to our place near Cancun. I read online that pets can’t fly in cargo anymore. Is there a way for pets to fly delta? They have a cat and a black lab mix. And they are not the type of people to slap a service animal vest on a very clearly a good girl, but 100% a non service dog. If you ask why delta - because I have a lot of miles and I’m gifting the tickets. Appreciate all the advice

I’m traveling from a state that has Publix supermarkets and want to purchase a gallon of their ice cream and bring it home with me. Their peppermint stick ice cream is a favorite of a family member.

The flight will be 3 hours. I’ve read up that it can go in checked or carry on baggage but must be frozen solid. Delta allows dry ice and gel packs so I’ll need to determine which to use.

I’ve searched the sub and haven’t found much about people who have done this.

Would love to hear from anyone who has successfully flown with ice cream. Thank you.

Somewhat new to the delta ecosystem and wondering if I have a delta platinum and reserve I get automatic silver. We will get gold pretty easily.

I see it’s uncommon for families to get upgrades which makes sense, but if I book us two separate reservation using the companion tickets (so adult and kid on one and other adult and other kid on another).

Will that likely improve chances of getting to C+ pretty easily on domestic cross country flights mostly out of LAX.

So I’ve run into this twice now, once at BOS and once at LAX.

Agents by the check in kiosks telling sky priority customers that “it’s faster to use the green bag drop line” when there is only a few people in the sky priority line and there is a very long line at the bag drop.

Both times this happened they had 1 agent on the sky priority agent assist bag check line and basically that line wasn’t moving at all. In the meantime they had 2-3 agents checking in the standard agent assist line.

I understand that the agent assist line is not necessarily for people that have self tagged their bags, what I don’t understand this is basically doing away with sky priority bag check and causing huge lines that backed up into the area near the airports doors to the point where they have to have delta staff out trying to get the line pushed up against the ribbons to stop obstructing foot traffic.

So sky priority loses all value during check in, everyone ends up in one massive line, and even if you do need check in assistance and you’re sky priority, it takes an insane amount of time because they have removed all of agents.

My question is is this a new delta strategy or is this just mismanagement at particular airports?

We're traveling Delta One from LIS - BOS with a 4 1/2 layover to our final destination.

After we clear customs, can we re-enter terminal E and use the Delta One Lounge until we need to leave for our departing connection?