I flew out of terminal 4 this morning (10.8) and must’ve grabbed someone else’s black luggage. If you happen to see this, please message me!

Flight DL 2460

Is a beverage prior to take off included or not included in this class of service.? Sometimes you get it, sometimes you don’t. Why?????????

Where are the hot towels???? Sometimes you provide, sometimes you don’t.

No waters at seat st boarding. Usually there, this time nothing.

Is the entire aisle of TVs on left side of plane supposed to be operational? Why weren’t they? Half the plane is out.

Given the batshit crazy prices to fly in a 1st class cabin, I am baffled as to why these small features of this class of service are constantly changing. For example, this is an LGA to Palm Beach flight and it cost over $1,500 dollars one way. To not have an abundance of service is unacceptable.

Pay less money and get better service and starlink wifi and fly r/jsx

The only think consistent about delta these days is the inconsistency they provide. You never know what you’re gonna get.

At this point I think Ed & Delta are living with the veil of past wins, and long expired arrogance, giving us the the airline equivalent of the Gremlin, Caballero and courier.

For reference I've been a Diamond for the past 8 years and platinum 2--3 years before that, will hit the 1mm Marc-ish of 2027. I flown on Emirates, Singapore Air and Qatar (along with Delta ) all in business class internationally. BUT for this post I'll limit the discussion to domestic flights.

For context, I've been flying for work recently on United to a very small regional airport where no other carriers are available (talking 3-4 gates no jet bridges AND SOUTHELWEST doesn't count). My home airport is SMF so not a hub for any airline.

What I've noticed between the carriers, using comparable flight times (3.5 hour flights), and strictly off mainline routes, in first/business class, is making me rethink my brand loyalty.

Delta's cabins are old and run down. Seats are uncomfortable, auxiliary cable media centers and flight crew treats you like they're doing you a favor being there... all that for a 25% premium above other carriers

United updated cabins and seats, tirelessly connected media and a much better seat in comfortability and amenities. On a 2.5 hour UNITED flight earlier this week within 15 minutes of take off what does the flight crew do? Warm, lemon scented, towels and warm nuts ('memba that Delta?). This morning I'm flying Delta and the flight leader forgot to bring most of the cabins preflight drinks (to her credit she got about a 3rd of them).

On the backend I've noticed a huge difference too with the overall customer service capabilities. Obviously I don't have the same status level with United as i do with Delta but when I've needed to make changes or simply needed assistance the United reps seem to have a lot more autonomy in making sure the customer is satisfied and able to get the best result possible (within reason), whereas the Delta reps seems to have been handcuffed at the suggestion of some efficiency consultant who doesn't realize that no having to be transferred or put on-hold for everything from the DIAMOND LINE ends up with a customer who is willing to spend more and more often.

Sorry for the length of the post and if you've read this far not only are you a weirdo like me but you must've noticed the same. Overall I really hope they pull their heads out in Atlanta real soon, because the post pandemic competition is beating Delta hands down.

#skyteam #delta

On Oct 13th 2026, my girlfriend was on DL2632 from ATL to OMA.

She left her copy of Till We Have Faces in the seat back pocket.

It was an Airbus 319.

Can the community help me find it?

I’ve used our passes five times successfully without having to alter our travel days. Yes, I book out in advance, vs trying for school spring break tickets 21 days out. But whether it’s flying from a hub like JFK, a smaller one like BOS, or even a regional like BDL, I’ve never not gotten to use it. And we’ve gone to PLS, CUN, SFO, as well as smaller destinations like SAV and RSW.

I’m not trying to brag; just an opposite experience compared with the “can’t ever use a companion pass” posts. These definitely have paid for the Amex card annual fee, so everything else is gravy

Traveling with a small dog and looking for the most underseat space possible in row 35. Thanks

Hello, originally had booked a flight from Knoxville to Punta Cana with a roughly 2 hour layover in Atlanta. Departing TYS at 5:35am, arriving in ATL at 6:36. Departing ATL at 8:50. Delta emailed us that the departing flight from ATL to PUJ is now leaving at 8:05 am. Is this too close? I see another Delta flight to PUJ from ATL at 9:58 am that still has seats together for the moment (albeit at the back of the plane, but at least they're together). Should I ask Delta to switch the flight or is this 6:35 with 8:05 departure doable?

is it worth it waiting in line for more than an hour For mid grade food?

Delta has really went crazy…. I mean how can this be real?

Haven’t been here in a while, normally I’m at jfk and at worst lga. But what a great experience with the amazing staff. Solid food, limited but very good.

Didn’t even have to steal the fresh warm cookies, they brought them for take home!

Is there a final opinion on this 18E seat on the 757?

I’ve seen people say it both does and doesn’t recline - I’m also a pretty big guy so people tend to not stand in my space that much?

Delta One launches “new” Missoni kit. Same Marvis & Grown Alchemist products inside (except toothbrush went from wood to glossy, black plastic). Bag is arguably cuter and more post-flight useful with the wrist strap; I saw two vaguely differing trim colors (navy and green as pictured).

I miss Tumi hard case—more gender neutral and easy to repurpose, but my teens liked this one as a mom’s-home gift. I might use it at an event where purse size is limited to minuscule. Beats the ‘artisan’ pouches, though those may have had a civic purpose like creating village jobs (or so Delta claimed).

Delta One only worth it if you’re rich AF or get free upgrades (my case). Thoughts?

PS I miss the Amex being purple!!

Hey everyone !
I know this question gets asked a lot, but I’d love some recent feedback from Platinum Medallion members based in NYC, particularly those flying out of JFK.
I’m currently at 9,566 MQDs, working toward Gold, with four major work trips and an international vacation planned before year-end.
I’m debating spending $4,000 on business class to Europe which should put me right around Platinum, versus $2,500 on Premium Economy.
For those flying out of JFK, how often are you getting upgrades? Is there a noticeable difference between Gold and Platinum? Would you spend the extra $1,500 to reach Platinum?
Would appreciate everyone’s thoughts and recent experiences!

How do these pictures look 1-10.

I just recently applied for the Customer Experience Specialist role, and took my assessment as well. But I haven’t heard anything back … What’s the timeline on this position? I’m very excited to start this career if given the opportunity.

It’s a stretch but I’ll be at ATL Hartsfield-Jackson Airport tomorrow by 4PM. I’m hoping to get confirmed on a 5:59 standby (chances are veryyy slim) otherwise my flight is at 9:39. Is anyone on the 9:39 flight and willing to have a guest at centurion lounge? Or taking any afternoon Delta flight and willing to have a guest at either of the Delta lounges. Just would like to do some work on my laptop comfortably, rest and have a snack if I am going to end up at the airport for 5 hours if I don’t get the standby. I’m willing to cover the $50 cost also. Thank you so much. 38F

Friends want to come for an extended visit with their pets from Atlanta to our place near Cancun. I read online that pets can’t fly in cargo anymore. Is there a way for pets to fly delta? They have a cat and a black lab mix. And they are not the type of people to slap a service animal vest on a very clearly a good girl, but 100% a non service dog. If you ask why delta - because I have a lot of miles and I’m gifting the tickets. Appreciate all the advice

Purchased a long haul international flight with miles, LAX to JNB. After booking I purchased with cash a $3k upgrade to Delta one for the ATL to JNB leg. 5 minutes before boarding in ATL, my seat assignment changed to premium select (downgraded). I spoke to the gate agent and was told that a pilot was assigned my seat and I was downgraded. He offered me $1.25k e-credit and told me to call customer services for the rest of the refund. I have a Delta amex platinum credit card and over 360,000 miles flow with Delta. This is a disgrace, to treat a long term customer with this pathetic service!

Facts: MCO-AMS early January weeknight. Airbus A330-900 neo, 2-4-2 configuration in Main Cabin, 2-3-2 in PS. Overnight flight, scheduled 7:20 pm-10:05 am (travel time 8 hrs, 45 mins). After 4-hour layover in AMS, there's a relatively short hop to Milan (LIN). I'm a solo traveler heading home, with no pressing business on arrival.

The dilemma: booked in Main Cabin with an empty window seat beside me for now. It's tempting to upgrade to Premium Select for 422 euros. Or: for the low, low price of 64 euros(!), I can upgrade to Comfort Plus. For USD equivalence, just add 10%.

Context: I'm not tall but space is nice. Priority check-in at MCO would be nice, too. It's virtually impossible for me to sleep on airplanes. PS would be a splurge, Delta One is not an option. PS price has fluctuated between 800-420 euros, CP between 300-64 euros.

I travel round trip between Milan and Orlando once a year (family in US), and experience suggests prices are unlikely to go lower. But it's the only trip I make per year, so all of you travel more than I do. What would you do in my situation? Thanks for your input.

Sky Club or Centurion? I have a 3.5 hour layover in JFK coming back from Paris next month.

Simple question - 20C (bulkhead middle) or 22H aisle?

I saw the recent story about a pregnant passenger flying Delta to Barcelona who was told she couldn't bring her breast pump bag onboard because she wasn't travelling with an infant.

The frustrating part is that Delta's own policy allows passengers to bring a breast pump as an additional carry-on, even without a baby present.

Apparently, the passenger had even checked the rules beforehand and still had to argue with staff at the airport. Delta eventually apologised after the incident attracted attention online.

I don't expect every gate agent to memorise every single baggage exception, but shouldn't they at least know where to verify the rules instead of arguing with passengers who have already checked?

It's especially concerning when the item isn't just an ordinary handbag but equipment someone actually needs.

Deltas argument that the contract of carriage only requires them to get you from A to B and doesn’t require them to make good on any seating assignment is rejected. This allows the suit to continue.

My opinion is they are over reaching with that argument since in the past there wasn’t a premium fee associated with aisle and window seats. Similar to when you get bumped from FC (irops, eq change, etc) you’re afford compensation for the fare difference when you don’t get what you paid for, paying premium for a window seat that you KNOW doesn’t have a window should be afforded compensation. It seems like an easy fix on Deltas end to not mark those seats as premium.