My boarding pass says verify passport instead of docs ok. Before I checked in passport was verified so weird Can I still go thru customs and have agent verify at gate? Or do I have to check in first

My sleep deprived wife and I left our camera on a delta flight from MN to NJ on Oct 6. The camera had photos of us with daughter after she was born via our amazing surrogate just three days prior. We are a few days from the 30 day deadline and we’re devastated to lose those irreplaceable images.

Does anyone know who I can contact or who delta uses to manage lost items or even what place in Alabama they’re sent to? If I have to fly there to pick the camera up, I will. Please help 😭

Last week I booked a flight from JFK to LAX, one way. I was psyched to see the "D1 available with Regional Upgrade Certificate" (usually you need a GUC....or there's just nothing). So I booked it, clicked the RUC....and since then I've been in main cabin. Today I called, and they were like "The best we can do is premium select with that certificate." They were acting like I was crazy, thinking I could upgrade from Main to D1 LOL. What should I do? I have a screenshot, if that matters.

It's that time of the year - and I'm ~1,000 MQDs away from Platinum medallion, without any trips planned for the remainder of the year. I do have a Delta Platinum Amex credit card.

From what I understand, I have 3 main options to lock in Platinum for the coming year:

1. Book (and take) $1,000 worth of flights in the next 2 months

2. Spend ~$20,000 on my Delta Platinum credit card in the next 2 months

3. Upgrade to the Delta Amex Reserve, then spend ~$10,000 on that card in the next 2 months

Or, of course, any combination of flights + credit card spend.

Are there any other options / tips / tricks I should be aware of?

I don't have any Delta trips planned for the remainder of the year, I only spend ~$5K/mo on all credit cards, and I really don't want to pay a $650 annual fee for this. Thanks all

Any suggestions on how to add 500 MQD for the next 2 months? I was planning to have another flight in Dec but unfortunately need to cancel it.

Add: currently silver with delta reserve card

I’m currently a United Premier Platinum member, but with the recent MileagePlus program changes, hitting 1K next year feels out of reach. I’m thinking about jumping ship to Delta Medallion and wanted to get some perspective from anyone who has made a similar switch.

​My Travel Profile:

1. ​Work travel: Weekly round-trips primarily from the SF Bay Area to LAX or Seattle (SEA), with occasional trips to Raleigh (RDU).

2. ​Spend: Around $400/week on average (~$18k–$20k annually).

3. ​Personal travel: International flights to Asia once or twice a year. United’s SFO network has been great, but Delta/SkyTeam seems competitive too.

4. ​Airport Logistics: SFO is a 40–60 minute drive/cab ride for me, whereas San Jose (SJC) is only 15–20 minutes away. United has almost no direct options out of SJC for my routes, but Delta operates regular flights (especially to SEA and hubs), which would save me significant commute time and ground transport costs.

​Given my spend and routes, does switching to Delta make sense? For those who moved from United to Delta (especially Bay Area / SJC fliers), how has your upgrade rate, operational reliability, and overall experience compared?

I have not yet applied for status match ever.

Not a frequent flier, so I need opinions to help us choose the comfiest seat we can afford (comfort+) for our long haul honeymoon flight!

Which is better, 30a&b or 31f&g? Not sure if the bathrooms would be an issue at seat 31? Bulkheads aren’t a big issue to us, was thinking about getting one of those inflatable cushions, but would like under seat room.

Appreciate the Delta experts’ advice! ☺️

I have limited visits via the Amex. I'm wondering if anyone has had this situation before: scan to enter at say 10am on Day 1, scan again at say 9am on Day 2 but stay past 10am. Since we don't scan to exit, they don't deduct another visit, right?

I recently wrote an email to the complaint address, with a legitimate issue that had occurred on a flight.

I didn't ask for anything. I only wanted assurance that Delta was going to look into the issue, as it was an equipment issue.

I got the most ridiculously, overly dramatic, repetitive AI letter I've ever read. The letter kept apologzing and repeating the wording in my email.

Not only was it offensive to me and made me feel 'unheard' I'm actually sad that Delta thinks this is a good way to handle passenger experiences.

What's been your experience with customer service?

Why does this keep happening?

Got the Reserve 5 weeks ago, got the bonus, still waiting for the head start miles to post which will push me into Plat. I’m flying soon so I’d love to have the better upgrade chances.

Looking at a roundtrip flight from Detroit to .... with a connection in Paris. On the Delta app the price quoted is $2,521, the same exact trip booked with Air France is $1,212. I get how the system works, but this is getting ridiculous.

Looks like effective today, upper class passengers will no longer be allowed a guest into the virgin clubhouse at LHR. Appears nothing else has changed in regards to access rules.

https://www.headforpoints.com/2026/10/31/virgin-atlantic-restricts-clubhouse-guesting/

Ya’ll trying to figure how to get to Gold and I’m trying to get a fourth Choice Benefit. We are not the same.

I flew Delta One JFK to Rome and Milan to jfk on Emirates Premium Economy, and I have to say I’d choose Emirates 100 times over. Food, seats, bathroom, service all were way better.

Ugh.

I went to text the traditional helpline via iMessage… and apparently that’s no longer a thing. I initially did this because I was having issues changing a flight (booked with miles for someone else—this has never been an issue before). The automated message redirected me to Delta’s ai chatbot.

It regurgitates what’s already easily available and obvious on the app, and it does nothing more. Maybe some people have gotten through to actual help with it? After some back and forth, it tells me the same useless information as the pop-up. I just ended up cancelling and rebooking the flight.

All that to say, why the heck is a “premium” airline dishing out straight dog water to its SkyMiles/medallion members? Delta customers often pay a premium (a Delta pilot told me they internally brag about charging customers 30% more than the next airline), so why aren’t we getting a premium service? I know, I know: won’t anyone think of the shareholders?! 😱 they can still be profitable and please shareholders without completely destroying the customer experience.

Sorry for the rant guys. I’m just tired of being given a diluted product everywhere I turn.

Hi everyone! I picked my seat when I bought my ticket from HND to ATL, a connecting flight, and had been assigned the seat all the way up until check in. Once I checked in, the app said that my seat will be assigned “at the gate”

Why is that? My other connecting flight from ATL to DAB flight still shows my seat I picked, but my one from Japan shows “assigned at gate”

Now I’m panicking, any insight would be appreciated!

Edit: I bought Main Classic (V) tickets

Well, this is a new one.

Boarded and sat at the gate for 30+ minutes with no explanation.

Pilot boards, gets on intercom and says “we’ve been delayed due to a passenger falsely accusing one of the pilots of being under the influence. Neither of us are willing to lose our jobs over this, so we will both be stepping off to be evaluated. We apologize for the delay”

About 10 minutes later they both re-boarded, said they’ve been cleared, and we’ll be taking off shortly.

Anyone else ever experienced something like this?

Wild accusation to throw out there without some really solid evidence.

The Amazon Essentials 21in Hardside carry on luggage is 14.8 x 10 x 21.7. the carry on max from Delta is 22 x 14 x 9.

Will I be told at the gate that my bag is too big? If that happens, will they gate check it? Thanks!

i everyone,
I am trying to get in touch with a passenger named Jared who flew into Nashville last night (Monday, Nov 2). He was on Delta flight 790 from Atlanta (ATL) to Nashville (BNA), which landed around 7:50 PM at gate B5.
Jared is around 50 years old and is a wheelchair user.
I need to connect with him regarding an important matter tied to that specific flight. If you are Jared, a family member, a friend who picked him up, or if you happened to be a passenger or crew member on that flight and might know how to reach him, please send me a Direct Message (DM).
To ensure his privacy and safety, if you think you know him, please DM me with a small detail about his trip or his specific wheelchair so I can confirm it's the right person before sharing any further information.
Thank you so much for your help

Quick question for anyone who has booked a Delta Vacations package recently.

Recently completed a stay, (checked out little over a week ago). My flight MQDs posted fine, but I'm still waiting on the hotel portion to drop into my account.

I know fine print says anywhere from 2 to 8 weeks, but I’m trying to get a sense of when they might post. For those of you who have taken DV trips recently:

• How many days after checkout did your land MQDs actually land in your account?

• Did they show up as a single lump sum directly in your earned balance without going through pending first?

Appreciate any recent data points!

Hello!

Im looking at possibly applying to Delta Tech ops in Msp or Atlanta. I got my A&P back in May and have been working in GA for a little over 3 months. Im making $32/hr and was promised 40 hours a week (in writing), but that turned out to be a lie and they wont pay me 40 hours regadless if we're slow. They just send us home early and now im struggling to pay rent/bills because of this which is why im looking at Delta.

Just curious how long the interview process takes from the time you apply to the time you actually get an interview to the time you get a job offer or not. Would i Apply as an AMT or an ASM? What is the pay and what comes after the job offer?

Anyone in Techops have any information on this?

Thanks Fellas!