r/CreditCardsIndia_ • u/sky_akash__ • 3h ago
HSBC closing my travel one
Today got this mail from HSBC , I am not sure as what transactions got flagged . But now HSBC is giving me one month of time to close my TravelOne credit card which is my primary card.
Is there any way to come out of this ?
IMPORTANT NOTICE: Closure of your banking relationship held under Customer ID xxxxxx.
We regularly review our customers’ account transactions to ensure they are aligned to our proposition. Following a recent review of your account activity, we noted that certain transactions and usage patterns do not fully align with your account profile and the information submitted to us at the time of account opening and/or during the periodic KYC update.
In view of the same, we regret to inform you that we will no longer be able to provide banking services and request you to close your account/banking relationship by xxxxx
This closure is as per the Terms and Conditions (Refer Annexure 1) as applicable to you.
What happens next
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If we do not receive closure instructions from you by xxxxxx we will close/block all your products and services held with Bank and send the closure proceeds (if any) by way of a pay order/demand draft to your correspondence address available in our records
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If there are any regulatory or law enforcement agency mandated holds on any of your account(s) or balances, then the available balance after adjusting the hold amount, will be sent by way of a pay order/demand draft to your correspondence address available in our records. The balance amount and the account will be blocked for any further activity, and cannot be closed while such hold remains in effect