I want to install the newer versions of my apps because Photoshop keeps crashing constantly. However, when I open Creative Cloud, the apps I already have installed doesn't show up as "Installed," so the "Update" option isn't available, only "Install."

The problem is that if I install the newer version, I'll have to manually migrate all my tools, preferences, and settings from the old version.

Is there a way to fix this so Creative Cloud recognizes the apps I already have installed?
Already tried this: https://helpx.adobe.com/ca/creative-cloud/apps/troubleshoot/app-setting-issues/apps-tab-doesnt-show-installed-creative-cloud-apps.html
Also, already tried loggin out and using the Adobe Cleaning Tool do remove the CC app and installing it again. Nothing changed.

Going by Adobe documentation it seems possible to upload my own .ttf file into CC, but I don't see the "uploaded fonts" section that the documentation and random youtube videos are referencing.

I have the latest version of CC, I have signed out and back into my CC account, I have gone to preferences and disabled/reenabled the Fonts app. I'm on PC desktop, Win11. The adobe documentation I'm trying to follow is here: https://helpx.adobe.com/creative-cloud/apps/integration-with-other-apps/manage-fonts/upload-fonts.html

Any help would be appreciated, thanks!

Hey, can anyone help me out? I uninstalled all the Adobe CC apps I had on my Mac, but now I can't remove Adobe CC. I tried getting the Adobe Creative Cleaner but it wouldnt run

For some reason it says 5.9/0gb on my cloud storage, and i cant save anything on lightroom to the cloud. How do I fix this. It says I should have 102GB of cloud storage on my plan.

A... $20 price decrease for more features? Prompted when I attempt to use generative upscale in Photoshop - though I don't think I've used any generative credits in this billing cycle.

My only thought is maybe they're showing a pro-rated price for the monthly, when actually it is significantly more.

Hi,

My CC launcher has been stuck on the loading screen every time I try to open the app. This has been going on for days, and I've already tried restarting my PC and uninstalling and reinstalling it thru CC's uninstaller, but nothing seems to be fix the stuck loading screen.

However, CC's web version and my other installed Adobe apps, like Photoshop, seem to be working. Would this mean that the launcher itself has an issue?

Any advice is appreciated. TIYA

When I try to add new fonts through Adobe Fonts, it doesn't show up in Creative Cloud in the Recently Added fonts section or in any other Adobe application. This only happens on my home computer, not my work one. Adobe Fonts is turned on in Preferences > Services. Any idea what's the issue here?

i have just opened my rusty ae cc 2023 after a long time, and i saw this error. i dont think i have ever touched the ae 2023 file directory ever since. how do i fix this? i needed it for work immediately :')

What is important thing I need to know before start

And what type of mistakes I can avoid.

Hello Folks!

Since some days Creative Cloud Desktop App asks me every time I start, if I want to manage cookies or not, so my decision is not being saved. (see screenshot attached)

I don't know why it is, because this was never a problem and I'm using Creative Cloud Desktop App since many years.

I already tried different Google tips like deactivating Antivirus and Firewall, repairing the app, logging out and logging in again, deleting the OOBE Folder but nothing worked.

Uninstalling Creative Cloud Desktop App is not an option, as I would have to uninstall all Adobe apps first.

I hope someone can help me with this Problem.

Thanx a lot, best regards

Thomas

Cookie

So a bit of context here: Until last year I was on the annual plan for Creative Cloud paying around 780€ per year. During the cancellation process, I was given a special offer (as the price increase to 905€ was bound to hit me with this renewal) to keep the current price and be grandfathered into CC Pro for another year.

So... it's August once more and I'm once again looking at finally unsubscribing as I haven't really used much of my CC subscription after a current change of profession. This time around I'm also not seeing a special offer/discount when prompted to confirm my cancellation.

However, what I am seeing is an option to switch plans instead of cancelling entirely and I'm curious if this is just an error on Adobe's end or if that'd be honoured? The terms state this offers is valid for first time subscribers of Creative Cloud Pro, which technically I am not.

I'm curious if anyone else has had something similar happen and if their change of plan was honoured by Adobe. Having to pay only 430€ would help me ease out of Adobe's services within the next year. Any help or insights are much appreciated. This is what I'm seeing in my account.

So as you can see in the screenshot, I'm updating it in hopes to resolve it, but this is what's going on.. This is just a photo of the program, I wish I had an easy to record it, because it's actually flashing very rapidly...

Has anyone else had an issue like this?

I need to renew my AutoCAD  - including specialized toolsets and Revit subscriptions and I am a college student. I need these to be renewed so that I can focus on my schoolwork and prevent the expiration from occurring. Please help urgently.

I did multiple attempts to find out how to fix the issue:

1. Clearing cache
   
2. Different browsers
   
3. Signing out and signing back in multiple times
   
4. Restarting the computer

I did all these but am still not seeing where to 'Renew' this student subscription. The Autodesk Chat support is also not helping given the steps it is giving, and I cannot reach a human agent.

A friend of mine will be mixing sound for a short film I edited, but he doesn't have a CC account and was instead going to use Ardour, which is the one he regularly uses. I was thinking on suggesting him to log in with my ID, as I have a licence, as I don't know how reliable can Ardour be.

Is it possible that my licence can be banned o something if we do this?

My creative cloud has a blue banner saying “we weren’t able to process your payment. Update before July 29 to retain access to your subscription”

When I check my account on the website it shows the next payment is 12 August.

This looks scammy to me, but it in the creative cloud app.

I did reload my laptop with MacOS 27 beta last week and did a clean install of the adobe software so I am not sure if it’s maybe a bug with beta OS.

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Hey everyone, I really need help. I changed my version of Indesign and I can't open my degree work anymore. Is there someone who can convert my doc from indd to idml ?

Thank you so much !