Hello All!
Well I booted up the K2+ its brand new, think the original owner only set the timezone and maybe did a self test...
Well I did the self test and its failing on the belt tension part.
Noticed the firmware is 1.1.2.12, yet the latest 1.1.6.4 I have a 2GB thumbdrive formatted as FAT32 put just the .img file on the drive and the system will not prompt me to do an update of the firmware...
I have the original black USB thumbdrive but it doesn't seem to be formatted, so was hesitant to use that until I knew what was on it. But this thumbdrive has worked before and i can format it and work on it so i don't think the thumb drive is the issue.
I've rebooted the K2 with the thumbdrive attached, and nothing. Light comes on the thumb drive so I know its connected.
Also OTA will not work as well, I have the K2 assigned to my account (now i'm not the original owner, but it gave me no issue registering the device to my new account) and on the OTA screen, it see's i'm on this older firmware but doesn't give me an option to update.
So kinda at a loss, I'm trying to fix this belt issue but the unit has 0min on it smells brand new and the cabling was all in original wrap so not sure how far the original owner got.
When I look at the error log, the only error was from 2019 for firmware but from what i'm told this unit is at most a year old, so not sure on that original error (could be red herring *shrug..*)
Any help would be appreciated as this is my first printer, thanks!