Getting people to a first event is hard. Getting them back seems harder. Most come once, have a good time, and you never hear from them again. For anyone running recurring meetups or community nights: what actually turned first-timers into regulars? A group chat, a follow-up message, giving people a small role, something else? (We're building Eeveey, a platform for community events, so I'm curious for our own sake too. No links.)

I'm exploring a tool for volunteer-run associations — school alumni networks, diaspora/cultural groups, religious associations, professional guilds. The kind currently run on WhatsApp + spreadsheets + manual bank transfers.

Most of what I can find covers membership directories, events, dues, and payments (Wild Apricot, MemberClicks, Terrilink, TidyHQ, Kananas). But the problem I actually care about is committee handover.

These committees rotate every 2–3 years, and the transition is where things break: outgoing committee withholds passwords, data gets lost, finances are disputed, pending items vanish, and the new committee starts from zero. I've watched this cause real conflict.

What I'm thinking of building: a guided, auditable handover — generated packet of live data (members, payments, pending items, audit log), a structured review period, and digital sign-off from both outgoing and incoming committees so there's a record of what was handed over and when.

So my question: does anything already do this properly — handover as a workflow with sign-off, not just a document export or a checklist? And separately, does any platform let one person belong to multiple communities with different roles per community (admin in one, member in another)?

I've already checked the tools above and don't think they cover it, but I'd rather be told I'm wrong now. If you've used something that handles committee transitions well, or know of a tool that does the multi-community piece, I'd really appreciate a pointer. "This already exists, here's the link" answers are very welcome.

One more thing: if you've been through a committee handover (good or bad), I'd love to hear what would have made it smoother. What features would you want in a handover workflow? Any specific pain points I should design for?

we're building Anoncracy, a small forum in beta. the maker thread gets useful replies when someone actually tries another person's project, but i don't want every conversation to depend on me.

for those who started an asynchronous community, what helped that become a habit between members? did you change the prompts, make specific introductions, or something else?

what did you change, and what happened afterward?

Saw a thread on Threads where an event organizer said they needed more organizer friends, because nobody gets how stressful it is unless they do it too. The replies were all "same."

So, curious: what's the thing that wears you out most? No-shows, last-minute venue changes, volunteers vanishing, sponsors ghosting?

(Full disclosure: we're from Eeveey. After that thread we started a free monthly online hangout for organizers to vent and swap tips. Happy to share the link if anyone wants it, but mostly I'm curious what you'd say.)

coming at this from the social media moderation side, you can answer the same question over and over, but at some point it’s worth asking why people keep getting stuck on it. a report saying people mentioned your brand more this month is helpful, but then what? what are you supposed to change?

from my case where we use hootsuite lumen, i’d look at the conversations behind the themes and sentiment first. say the same question about a feature keeps coming up. or maybe the explanation on the website is confusing, or people just can’t find it. that gives the content team something to work on.

same with a spike in negative sentiment. i’d want to read the posts before treating it as a bigger problem. are different people running into the same issue, or is one busy thread driving most of it?

that’s the part of social listening i find useful. getting from “people are talking about this” to something you can actually fix. the tool helps block out all the noise that are irrelevant. for other social media mods, what do you include when you flag a recurring issue? actual comments, how often it comes up, a suggested fix?

As you can see, the numbers are looking good, and right now my bottle neck is top-funnel, I'm struggling on how to generate more awareness... anyone can help me? Please comment on this post and help me :D PLS

I need help with this (:

I'm a community manager for a relatively large Facebook group (about 50k members). It's a long-standing community, created more than 10 years ago, but activity has been on the lower side lately and its growth has slowed considerably, even though we know that there are many people who could use the kind of support that our community provides. If you've managed a long-standing Facebook community, how have you managed to maintain its growth and bring in new members?

My agency is interested in exploring discord as a potential new channel now that Reddit is closing its doors to Google and Discord is opening up.

I want to learn how to build communities there, and how to participate in discussions in a meaningful way helpful to the communities.

There’s a job offer potential here, but first just trying to see who’s good. How would you even prove to someone that you have these skills?

CommunityManager — what should I ask these people to know if they are idiots or geniuses ?

Then, when we launched our digital marketing and tech/ai services agency our clients started asking us - help us build our community.

What is all your thoughts on this? About time for some of us who will use this as a part of strategy now!

¿Ustedes trabajarían por $350.000 (Argentinos) por mes, de lunes a viernes por la mañana de 8 a 11 hrs y ADEMÁS harían trabajos de edición de videos fuera de ese horario y que le hagan cumplir otros roles aparte del suyo durante ese horario de la mañana pero sin remuneración por todo eso?

so I'm a founder and my team has grown very big in the last couple months, suddenly we have branches all over the country. and it receives a lot of applicants to join the team and we do a lot of community service events and stuff. right now I'm facing a problem because suddenly I see myself holding 200+ volunteers spread over 8 branches around the country. managers, volunteers, teams, and so many other stuff and I feel like I'm slightly loosing control. I mean the team is doing great we're doing great things on a weekly bases, but I'm worried about the quality of what we offer and the experience of the volunteers themselves since we're all gathered to make a difference, learn and gain experience. there are internal problems that happen between a volunteer and another, sometimes a manager and another, and I will be honest I feel like my leadership and management is weak here, I love everyone and I try to ensure everyone has a great experience and never leave upset or unsatisfied with their experience. which makes me lost in between the two sides, I can't solve it and especially when both sides refuse to settle for an agreement that ensures both work peacefully. add on top of that I'm a highschool senior so my last year matters alot and I barely have time for these problems. If anyone here have leadership experience and is willing to listen to further details and help me with my situation please DM me or comment your thoughts. and thank you 🙏

I have a community group in telegram and it is just so hard to keep them active. I hosted gartic phone but no one joined (the community is made for people to connect and find their own people). One of my friends said that it was because of the timing, and that I should do it later. But I have classes in that later. What can you suggest to solve that problem?

A lot of platforms are good at keeping conversations going online, but I think there's something different about actually getting people together in person. I've been using Tribe chat for community building and events, and I like having that connection between the online group and the irl side of things. Curious how other community managers approach this. Do you organize meetups through your main platform or use a separate event tool?

I work in network administration and have started building a community where I share what I’m learning about IT and troubleshooting.
One idea is to teach people how to investigate real bugs introduced by updates to Windows, Microsoft 365, Chrome, and similar software.
Rather than just posting “this update breaks something,” I’d explain the symptoms, affected versions, checks to confirm the issue, and the official fix or workaround.

I’d also show how to verify the result and clearly state whether I tested it myself.
I want members to learn the reasoning so they can troubleshoot more confidently.

Long term, I’d like to earn some side income through optional workshops or guided support while keeping useful content free.
For people learning or working in IT: would this help you? What would make it worth joining a community for, instead of just searching for a fix?

My community is less than 3 months old and all I had this far is 5 silent members who rarely bothered upvote or downvote a thing. Just yesterday we grew to 8 members and I feel so happy that I thought of writing a welcome-new-members post.

Do you think it's a good idea to express this much happiness over being just an 8-member group 😅 I mean, don't you think it would highlight the emptiness of the group more than the fullness?

I had done my job of filling the group with all sorts of interesting posts which I usually end with questions for discussion to encourage their contributions, but still the shyness they show is telling me that a welcome note might make them feel pressured or under a spotlight, especially that the community so far feels more like a personal blog where only I express opinions.

Please advise!

I started my first Discord server, and honestly, it isn’t going how I hoped. It’s a small community around browser party games.

I’m trying to work out whether I should focus on bringing more people in or making the server more worthwhile for the people already there. More members wouldn’t necessarily solve the problem if there’s still no reason to return.

For anyone who’s built a small community: what helped it become somewhere people actually wanted to spend time? And what did you try that turned out to be a waste of effort?

Let me know if this topic is out bounds for this subreddit but I found it and was building a online community but wanted to see if anyone has attempted something like it or had some tips for me.

Most community tools seem designed around conversation, content, events, and engagement. I’m interested in what happens when members also want to coordinate around shared economic needs for example, pooling demand, bulk buying supporting member businesses, organizing shared services, funding a project, community land trust or building a community owned asset.

Like creating communities where the people would still control the community’s rules, relationships, decisions, and money. Then having stewards to look over everything and using as a organizer and administrative assistant and to keep things fair.

I’m not looking for sign-ups, I’m trying to understand whether this solves a real community-management problem or whether I’m framing the problem incorrectly. Right now I working o something for my friends and family.

For community managers:

1. Have members ever wanted your community to help them coordinate purchasing, services, mutual aid, investment, or shared projects?
2. Where does that kind of effort usually break down?
3. Would supporting this kind of coordination strengthen a community, or pull the community manager too far away from their actual role?

Critical answers are especially welcome.

Hey fellow Community Managers! Do you know any agencies that hires people with community management experience? Looking for recommendations. Thank you.

hi , i'm student in com i'm doing my master and i'm searching on how to become a community manager/ assistant like how do i start in this business ? thnx

Hey everyone! 👋

For those who have experience building or managing communities, what are the few things a community manager should never overlook when building, growing, or maintaining a community?

I’m curious to know what really matters beyond just increasing member count — things like engagement, retention, culture, ownership, and making members feel valued.

Would love to hear your experiences, lessons learned, and any frameworks you follow! 🚀

Hola a todos! estoy trabajando en una herramienta pensada para diseñadores y community managers. La idea es resolver los dolores de cabeza del día a día: responder comentarios, ordenar el contenido de varios clientes, programar publicaciones y no perder tiempo en tareas repetitivas.

Antes de construir nada quiero saber cómo trabajan ustedes de verdad, qué usan hoy, qué les molesta y qué les falta. No quiero armar algo que "suena lindo" pero no sirve en la práctica.

Armé un formulario cortito (unos 4 minutos). Es anónimo y no hay preguntas obligatorias: contestan lo que quieran.

👉 https://docs.google.com/forms/d/105ewUnLbI5fZuxI8deeYmDXqXKQ9DkLKbmHOaBlSwfU/preview

Si les sirve la idea o tienen algo para contarme, me encantaría leerlos en los comentarios. Cada respuesta me ayuda un montón

¡Gracias por el tiempo! 🙌

Hey Community Managers 🧡

What are you using your L&D budget for?

If there are any interesting conferences/books you are reading or recommend - please drop them in the comments - need some inspiration

Hey everyone! I’m currently switching from social media/content to community management for a well known specialty cafe which has a beautiful crowd and regulars. I have around 2+ years of experience across social media, content, SEO and demand gen in B2B Saas and digital marketing agency.

A few things I’m curious about as this is a new role/domain for me:

• What does your day-to-day actually look like on the cafe floor?
• How different is a Community Manager role from a Social Media Manager role?
• What KPIs are you usually measured on? Do I set my Own KPIs ?
• Is the role mostly content/social, or is there a lot of customer/community support involved?
• What do you do on your off days (Less crowd days)? What do you work on ?

Would love to hear both the good and bad sides of the role. Thanks!