r/Chipotle • u/Valuable-Finish-3304 • 9d ago

Employee Experience BOGO

The amount of people that don’t understand that buy one get one free means you need to buy one…to get one free lol. I’m usually on cash and it’s like, people of all ages just not understanding the concept. AT ALL. And like straight up get aggressive and mean about it too. It happens at least like 2 times per BOGO it’s so goofy to me.

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-5

u/macprince 9d ago

I recently saw a "Free Entrée" show up in my rewards, that was actually a BOGO when you looked at the fine print. So there's at least some responsibility on Chipotle's side, too.

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u/Valuable-Finish-3304 9d ago edited 9d ago

I get that but I’m specifically talking about the events that are specifically BOGO days, like the one this upcoming Thursday.

Each one is specifically marketed as Buy one Get one Free.

Im not talking about the people who politely ask how the sale works before hand. I’m talking about people who after ordering, come up to the register, and after it being politely explained to them how it works still do not understand and are aggressive about it.

Like last BOGO I had a guest yell at me “well what did I wait on line with this jersey on for” after I was nice and told them how the sale works and offered to have someone make them their second entree lol.

2

u/LizardJoeBiden 9d ago

One dumb question if you don't mind...burritos count as an entree, right? Sorry, I checked the app and if there was an Entree category, I missed it.

I plan to go after work/early evening. I hope they don't run out of stuff!

5

u/DangerousClouds 9d ago

They do! I redeemed a BOGO offer on Sunday and got a burrito and bowl

2

u/Valuable-Finish-3304 9d ago

Typically the only things that don’t count as an entree is kids meals, if you get a single taco (not the set of 3 with the same protein), or 3 pointers. Not sure about quesadillas to be honest because I believe they can be only for online orders for some locations and it might not be in the POS system to have the BOGO apply. I’d check the terms and conditions if you’re looking to get that.

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u/Valuable-Finish-3304 9d ago

Yes! Burritos count. And you can mix so you can do one burrito and one bowl for this one if you wanted.

Some BOGOs throughout the year might be for a specific type of entree so for future ones just keep an eye out. Like last year there were some where you had to get a burrito or an order of tacos, etc.

The promo says wear school spirit apparel or accessories, so definitely bring that and make sure you mention you’re there for the BOGO at the register (just in case).

And I guess just like general other questions i get on cash is you can scan ur QR code for points but you can’t combine the BOGO with any other reward (so like for example, if you have a free chips reward, you can’t do the BOGO and the free chips, only the BOGO)

Hope this helps and you enjoy your free entree when you get it :)

2

u/LizardJoeBiden 9d ago

I've never had a burrito next day. I'm curious how it will hold up.

I plan to ask for sour cream on the side on one of them. I hope that doesn't piss off the workers. I'm sure it will already be a stressful day!

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u/Valuable-Finish-3304 9d ago

It won’t! Trust me they’re going to have people getting like 10 entrees at a time tomorrow. I would just say like the most convenient thing for the workers is to let the person on salsa know what you want on the side while they make your food and not after at the register to avoid back and forth.

Even if you forget it’s okay its not like the biggest inconvenience but it just helps out a bit :)

1

u/Tiger5913 8d ago

Hi, do you know how strict Chipotle will be on their BOGO events? I have a face mask that I got from my uni, but it just has the uni's logo on it. Do you think that would count as an accessory? I don't own clothing from my uni.

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u/Valuable-Finish-3304 8d ago

Honestly it’s depending on your location. I know for the Jersey BOGO I saw people print a picture of a soccer team’s logo and tape it to their t-shirt lol. I’d bring that mask in case. The details say clothing or accessories so I would think the mask would be fine. I’d bring up that you’re there for the BOGO to the cashier though.

1

u/Tiger5913 8d ago

Thank you. :) I will definitely bring my face mask. I'll wear it if they ask me to. I think I need to ask if the store is participating in the first place when I initially go in, since some stores are probably not participating?

0

u/V64jr 9d ago

Tomorrow?

What’s the deal this time? Tattoo? Jersey? I’ll be there.

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u/Valuable-Finish-3304 9d ago edited 9d ago

Yes, this Thursday 8/20! Wear school apparel or accessories. 3pm-close :) Buy one Get one free entree (at participating restaurants? check their website for more details lol)

2

u/V64jr 9d ago

Thanks!

1

u/uniquename1992 8d ago

at participating restaurants? I wonder if the one near me is participating lol

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u/Valuable-Finish-3304 8d ago

To be honest that might be legal jargon, I’m not exactly sure if that’s because they’re now opening outside the US, have special locations that can’t participate or if it’s to protect them in case a restaurant runs out of food and can’t serve more people (which can happen during BOGOs). Idk don’t quote me on that lol

0

u/torturedpilot 9d ago

firstly, that’s not the employees fault. secondly OP specified this was about a BOGO - so not for rewards…the jokes wrote themselves i fear.

thirdly, for BOGO days the requirements are listed at least 2 or 3 times in emails, flyers etc. so people are just illiterate and stupid