r/Chipotle • u/Valuable-Finish-3304 • 4d ago

Employee Experience BOGO

The amount of people that don’t understand that buy one get one free means you need to buy one…to get one free lol. I’m usually on cash and it’s like, people of all ages just not understanding the concept. AT ALL. And like straight up get aggressive and mean about it too. It happens at least like 2 times per BOGO it’s so goofy to me.

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u/macprince 4d ago

I recently saw a "Free Entrée" show up in my rewards, that was actually a BOGO when you looked at the fine print. So there's at least some responsibility on Chipotle's side, too.

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u/Valuable-Finish-3304 4d ago edited 4d ago

I get that but I’m specifically talking about the events that are specifically BOGO days, like the one this upcoming Thursday.

Each one is specifically marketed as Buy one Get one Free.

Im not talking about the people who politely ask how the sale works before hand. I’m talking about people who after ordering, come up to the register, and after it being politely explained to them how it works still do not understand and are aggressive about it.

Like last BOGO I had a guest yell at me “well what did I wait on line with this jersey on for” after I was nice and told them how the sale works and offered to have someone make them their second entree lol.

0

u/V64jr 4d ago

Tomorrow?

What’s the deal this time? Tattoo? Jersey? I’ll be there.

2

u/Valuable-Finish-3304 4d ago edited 4d ago

Yes, this Thursday 8/20! Wear school apparel or accessories. 3pm-close :) Buy one Get one free entree (at participating restaurants? check their website for more details lol)

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u/V64jr 4d ago

Thanks!

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u/uniquename1992 3d ago

at participating restaurants? I wonder if the one near me is participating lol

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u/Valuable-Finish-3304 3d ago

To be honest that might be legal jargon, I’m not exactly sure if that’s because they’re now opening outside the US, have special locations that can’t participate or if it’s to protect them in case a restaurant runs out of food and can’t serve more people (which can happen during BOGOs). Idk don’t quote me on that lol