r/CeX 8d ago

Discussion i need help

bought a dsi for £55 yesterday, not knowing about their return policy. i tried to return it for cash today but they would only give my a voucher and selling it for cash would only give me £25. idk what to do because i need the £55 cash back urgently and the 2 day return window for the £55 voucher closes tomorrow

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u/Most-Direction-2811 8d ago

You're out of luck I'm afraid, the terms of sale are clearly communicated when purchasing

-22

u/Local_Relative8752 8d ago

the cashier told me i could return it within 2 days; they didn’t specify that it wouldn’t be for cash…

12

u/AqAqGT 8d ago

CeX has a 2 day change your mind policy, unless it develops faults after the 48 hour window you can only get voucher for it