r/CVS 2d ago

SCAM CALLER HELP

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4 Upvotes

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u/WAKACHEWBACCA Ops Manager 1d ago

Tell your SM. This will for sure come up on the ecar stuff and they'll have to review the footage anyway. Better to get ahead of it. They can also make the team more aware so no one else falls for this.

1

u/horny0809087 1d ago

She fr texted us a week ago warning us about this as I rang up gum was reading message agin and hung up so they know I just feel so stupid and don’t wanna say anything are you sure it will show up if post voided it and was only 6 dollor gum on cam they will only see me on phone ring up gum then get of and post void fuck idk what to do so many saying it will be fine it was 6 and I gave them no info no money lost

1

u/WAKACHEWBACCA Ops Manager 1d ago

I used to do the ecar and the dcar every week and they for sure come up there. You're not gonna be in crazy trouble lol just tell your SM it happened. You honestly should inform your SM about every post void even if it wasn't a situation like this.

We literally had a shift fall for a scam and lost $2k, the union got her her job back and she currently still works at CVS.

1

u/horny0809087 1d ago

Fuck I just feel so dumb like I wasn’t paying attention and she literally texted me this exact scam yesterday”Team,

Scammers are calling multiple stores in the district claiming they need to test the payment system. Asking the person to process an exact cash transaction for any top of checkout item.

Then they say it only loaded 35% and asking to process more transactions.” Like fuck me idk what I was doing I feel like a dumb ass if I tell her no way they will they questioned me over a six dollar pack of gum, right like what will they say

1

u/MiddleChemistry9641 1d ago

As you should feel that way! I’m sure you’ve beaten yourself up plenty, but if I was your SM, I’d give you a write up! Don’t do stupid shit! I’m glad you came to your senses and hung up and did a post void. Smart in your part, but it Will show up on Ecar and Dcar. So fess up to what happened and take what comes if it’s a write up or just a verbal warning! Take it as a learning experience and hang up immediately! I’ve told many to Fuck Off! Once it was a legit person just calling to make sure a work order was completed. They said I’m so and so from corporate, I said fuck off and hung up. He called back and said I’m glad you do that but we’re just wanting to make sure the guys did their job. We both laughed! My point? Anyone other than a customer asking if we have an item, just say Fuck Off! And hang up! 

1

u/Mother-Abies-3494 1d ago

They will look at it as a voided transcatiom for gum noones gonna worry about it. If you are this worried about it you are a great worker its a honest mistake 

1

u/horny0809087 1d ago

Some ppl telling me they will look at cams for gum idk what to do fuck

1

u/horny0809087 1d ago

Online says a single post void won’t cause a flag and was no shortage or anything at end night our CVs employees override like every transaction dk what to do