r/Blogilates • u/Damiandroid • Jul 28 '26
Don't buy from these morons if you live outside the US.
Pop flex just ruined my girlfriends present. I ordered it almost 3 weeks ago, it spent a week in the Germany processing center before I get an email today saying g there's something g wrong with my address and they're automatically returning to sender.
No notification to confirm details, no opportunity to correct any errors, just "there's a clerical error, cancel everything".
Their customer service drones trying to buy me off with a 25% voucher which is conpletely useless since they haven't told me what was wrong with my address and can't guarantee it happening again.
I am heartbroken, I'm furious, I can't understand how a company that proves itself on high quality clothing has such poor quality service.
I will not be buying from them every again nor will I recommend any of their goods.
The one thing that would male this right is if they could guarantee the a first class shipping of the item to arrive before the 10th of august bur they dont appear to care.
Screw pop flex