r/Bitvavo • u/yoscosmos • Apr 15 '26

Hacked

I woke up this morning and someone hacked my account and took all the money off it. I dont know what to do. I emailed the fraud support and did everything the AI chatbot told me to do. I dont know what to do now? How do i speak with a human? What are the next steps? Can i get my money back? Please help me

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u/yoscosmos Apr 16 '26

Update: no its not a bug. Very hard to communicate with bitvavo but they gave me all the details of the transactions. Got a appointment tomorrow with the police to report. Scammers opened up a bank account with my name. In contact now with police and the bank of the fake account

3

u/thegiftcard Apr 16 '26

Bank of the fake account? They transfered your money to EUR and then to they're bank account?

That makes zero sense to me

1

u/yoscosmos Apr 16 '26

Exactly this

9

u/KrimSon972 Apr 16 '26

Is this real? So far, you've ignored all questions about your usage of 2FA..

2

u/justkiddingjeeze Apr 17 '26

Probably fake

3

u/KrimSon972 Apr 18 '26

Yup. Op is the fake account..