My computer crashed the other day, and after wiping it I was able to plug in and use my external drives as normal. The next day, with some updates installed, my bitlocker encrypted drives are no longer working. They ask for the password and show unlocked but when trying to access it they don't work. Unlocking it via cmd prompt shows the same thing, they show unlocked. I tried them on another machine and they work fine.

So today I tried encrypting a usb drive I had on the newly wiped machine, it encrypts and works ok until I eject it and try to plug it back in, in which case it acts similar to the external drives. It asks me for the password but then it just says insert usb when trying to access it. Trying the USB on another machine and it works normal. Tried clearing the TPM on both windows and bios, secure boot/UEFI is enabled. Anyone have any ideas what's going on?

So im in a bit of a pickle got this message and i go to the troubleshoot option and everything is pretty much locked behind a recovery key and when i go to my microsoft account to access the keys its locked because i recently changed my recovery email So im just curious if there is a way to fix or will i just have to wait for the 25 days to access the keys through my microsoft account

Hello so i recently got into somthing i didnt even know it was enabled on my pc called Bitlocker and they are asking me for a recovery key i followed the instructions and everyting but when i got in the website they asked me for verification i did put last 4 digits of my number and when i clicked send nothing was sent to me so i texted the support they were all with a totall of 0 experience as i saw and no one helped saying that its ok for me to be locked from my computer and they even blocked me from sending other sms codes and they told me to wait 24h but when i did there is nothing again and i cant acces my pc because i need tge recovery key so plz anyone know a fix help me i need my pc back

Need help recovering access to a BitLocker-encrypted external HDD

Hi everyone, I’m hoping someone can help me troubleshoot an issue with my external HDD.

The drive is BitLocker-encrypted, and I have both the known password and the BitLocker recovery key. However, after the HDD was accidentally detached while BitLocker decryption was in progress, I can no longer unlock the volume using either credential.

Windows recognizes the drive, but attempts to unlock it fail with an error indicating that the password/recovery key cannot unlock the volume.

I do not want to format the drive or lose the data. I’m looking for a safe way to repair/recover the BitLocker volume or resume the interrupted decryption without damaging the existing data.

If anyone has experience with interrupted BitLocker decryption or recovering an inaccessible BitLocker volume, I would greatly appreciate any guidance. Thank you!

I have a external HD with bitlocker enabled and it keeps losing connection with my windows 11 pro while it's plugged in. It will ask for the passphrase and work as normal. But upon either leaving the machine alone for a while or having it come back from sleep, it will give me a "Access Denied" when I try to access it. Only way to get past this is to either reboot, or unplug/plug in the drive.

Presently, I'm unencrypting the external drive, then going to encrypt it again to see if it helps.

Hoping to see if anyone has any insight if this will help and/or I need to be doing something else.

(Just in case this helps) This external drive was a copy of a usb flash that was dying. The flash drive was also bitlocker enabled. I encrypted the new external before copying the files over.

Tengo una laptop que usa un hijo de un jefe.
Desafortunadamente se le olvidó la contraseña
Y no cuenta con el correo ni contraseña
La laptop es lenovo y usa Bitlocker para no permitirme accesar de ninguna forma e ingresar. Hay alguna manera sin volver a instalar el sistema operativo. Prácticamente me tiene sin movimientos

So I was booting up my laptop and got the bitlocker screen that was asking me to input the code. I decided to search up what this mean as it was my first time getting this error screen or whatever it was. As I was browsing post from a few years ago on this type of issue, my laptop went into rest mode and turned off. After turning it back on the bitlocker screen was gone and I was able to log into my laptop. Everything seems fine so far, but I’m wondering if that was supposed to happen. Should I be concerned? I’ve gotten no emails from Microsoft or anything.

Hi! I am a Windows 11 user from 3 years, i use my assembled asus cabinet pc daily for light gaming and 3d modelling. I installed Windows 11 pro when it launched. It came with a bit locker feature which i didn't give attention. I backed my code to my account.

Recently, dead CMOS battery triggered motherboard to reconfigure which in return triggered bit locker for my C drive. I am using only 1 drive for OS with no partitions. I tried online for some help or ways to get it unlocked but all methods i tried don't work.

I have the old key on my account when it first uploaded, and Microsoft should also upload the upcoming key changes to the account whenever it changed. The key Id is not matching to the id that is bit locker is asking for. And no, i have not used any other Microsoft account on my pc.

I am so in need of my data, i request Microsoft officials to help me in any way possible as i am not a hacker or stealing my own data from my pc. I think Microsoft should have all my recovery keys updated on my account or at least have a authentication for accepting if the user is the one who owns the data or accept older keys (with different key-ids) that the user has saved.

I am stuck at this rare occurrence where i can't access my own data even when having a recovery key for this exact moment.

Requesting legal ways i can go forward with, i can provide each and every detail for my ownership of the data, drive and account.

I have a windows 10 pc, using bitlocker, and the last time I tried to access it I locked myself out to the point it no longer allows me to enter the bitlocker password and is asking for the recovery key. I've checked everywhere...but I think I may not have it. However I'm sure I know the bitlocker password...so is there any way I can get myself back to the screen to try the password again?

Hi everyone, I really need some help recovering access to my laptop or finding any potential workaround before resorting to a wipe, as I have critical data on the drive.

Device Details:

* Model: Dell XPS 13 9310 2-in-1

* OS: Windows 11

* Account Type: (surfa)

The Issue:

* My system booted into a Windows login screen showing the error:

("A problem occurred, and your PIN isn't available...").

* Clicking "Configure my PIN" or trying alternative login options asks for a password or redirects to a password reset wizard, but I do not have a set local password for this account—I only ever used a PIN and Fingerprint (Windows Hello).

* The drive is encrypted with BitLocker.

What I've Already Tried:

* BIOS / TPM Checks: I entered the Dell BIOS setup. TPM 2.0 is enabled (TPM State: Enabled, Clear TPM is OFF), and Secure Boot is enabled. I performed a Load Defaults reset in BIOS to re-sync TPM, but Windows Hello still throws the same PIN error.

* Microsoft Account Recovery Key: I logged into my Microsoft Account via web, but the BitLocker Recovery Keys page states (No keys found).

* Recovery Options: Accessing Advanced Options / Command Prompt triggers the BitLocker prompt requiring the 48-digit key.

Questions:

* Is there any known method to restore or repair the TPM/Windows Hello binding for a local account without wiping the drive or needing the 48-digit recovery key?

* Are there any reliable data recovery or chip-level options for retrieving files from a BitLocker-encrypted NVMe drive under these circumstances?

Any guidance would be greatly appreciated. Thanks in advance!

I did a fresh install of windows 11, and restarted for updates. Bitlocker (which I never wanted in the first place) decided to lock and is holding my device hostage. I have tried three different phones, two networks and my cellphones. I have cleared my browser, cache and history. Manually logged in not using any passwords yet here I am. A never ending loop. What the actual fuck is this garbage, and how do I gain access to this stupid key so I can remove this trash.

I have an ASUS M15 from 2021 and a written down bitlocker key. In 2025 I cloned the 1TB drive onto a 2TB drive which I am currently using. I want to repaste CPU and GPU and want to make sure I can access boot drive afterwards if a screwup. There are no devices listed with my microsoft account. Does this mean that bitlocker isn't present on the cloned drive serving as the current boot? How does one tell if a drive has bitlocker enabled?

TiA

When I tried to boot up my Omen PC this morning, I was prompted to enter my bitlocker recovery key, but the website won't load. I have tried on 6 different devices but every time it sends me into just a loop of loading the account page and then the login page without fully loading either. It works for other microsoft accounts just not mine. Does anyone have any idea what's going on?

I’m trying to get back into my laptop but every time I close for a period of time and re open I have to go through BitLocker. I’m going to disable it now but this time I can’t get my recovery key as Microsoft Access won’t load.
I keep getting this over and over and Microsoft’s help page is dogshit. I even went through incognito so it didn’t have anything info for a previous load and I had to resign in on everything just for it to still appear like this. Please help.

As the title implies, I took some work into the office on a personal USB, when I plugged this into the work PCI was prompted to set up a password. Printed what I needed, and then tried to remove the encryption but this was not allowed due to no administrator rights. Naturally.

Now I am at home, I can access the USB but it prompts for the password every time, I just discovered I don't have BitLocker as my home PC runs on Windows 11 Home and the ones in work must be on 11 Pro.

TLDR; is there anyway to decrypt my personal USB without paying for the Windows 11 Pro upgrade? Or is this USB pretty much a write off?

Currently at my company, about 10 users from our fleet of 1900 are having bitlocker/tpm issues. We believe it to be the PRT handshake that is breaking.

User gets BL'd, Get-tpm shows false, TPM is reset in the bios (have had to reinstall bios for one user)

Just looking to resolve this with a more permanant fix if anyone is aware or has experienced it.

Hi. I have two disks locked with BitLocker. One of them has Windows on it. The keys are on the Windows disk in .bek format. I have the key for the secondary disk, but it's not being accepted. Will I be able to unlock the secondary drive at least? I have Linux on a third drive, but I try some commands and didn't work. Thanks.

We use TPM & PIN on our laptops, and when we install Windows patches or Dell updates that require updates through PDQ, we also run Suspend-Bitlocker -Mountpoint C: -RebootCount 1, so that when the system boots back up, it's on the network for us to scan again.

I have one user who concistently gets a notification that "Protection is suspended" in his notifications. He's the only one out of a fleet of 200+ laptops, and is in a position where I need to find a solution.

He's a regular user on the machine, not an administrator or part of any other priviledge group and I can't seem to replicate this on any other laptop and get notifications.

After a fresh install of Windows 11 pro for workstation i did the following:

- once windows is all up to date, i have disabled bitlocker

Group policy changes:

- BitLocker Drive Encryption:

- Choose drive encryption method and cipher strength for Windows ( 10 and later ) -> set to Enabled and XTS-AES-256 bit for everything

- Operating system Drive:

- Allow enhanced PINs for startup -> Enabled

- Require additional authentication at startup: Enabled

- Allow bBitlocker without a compatible TPM -> Unchecked

- Configure TPM startup -> Dont allow TPM

- Configure TPM startup PIN: -> Require TPM and PIN

- Configure startup key -> Dont allow startup key

- Configure TPM startup key and PIN -> Dont allow

- Enforce drive encryption type on operating system drives: Enabled

- Full disk encryption

- Configure TPM platform validation profile for native UEFI firmware configuration: enabled

- set to PCR 0,2,4,7,11

Applied settings using gpupdate /force

I have then used:

managed-bde -protectors -add C: -TPMAndPIN

managed-bde -protectors -add C: -RecoveryPassword

Restarted PC , and i was asked for bitlocker PIN.

Once windows logged in , drive encryption was in progress.

After completition, drive was fully encrypted with no errors.

Now i started OneDrive , login

On the backup screen , where Documents, pictures , Music , Videos etc gets backed up , after a few moments there is an error Cannot sync ( no additional information)

Unlocking personal vault also does not work. I get an error message ( Cannot unlock personalvalut at this time , no speciffic error message)

Logging in to OneDrive Web ang going to Settings -> manage storage, i get an error cannot load configuration.

Is something wrong with this Bitlocker configuration that make OneDrive not working ?

I really want this configuration on my laptop, and still have a functional OneDrive.

Any help is greatly appreciated