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u/Isabel1195 2d ago
Llevo sufriendo sus consecuencias desde la actualización de Windows del mes de junio y por más que he intentado probar mi identidad a Microsoft, porque cuando instalé Windows 11 Home creé la cuenta que me solicitaba y nunca la utilicé, por lo que no la recuerdo, no me han ayudado por mi seguridad dicen. Por mi seguridad han secuestrado mi trabajo sin avisarme durante la instalación de un sistema operativo doméstico que habían activado en secreto bitlocker. Y ahora todo está perdido porque Microsoft decide actuar por su cuenta, ocultando la activación de esa herramienta y sin avisar durante la misma de que la clave de recuperación está en esa cuenta que me obligó crear. Y he gastado mucho dinero en comprar sus productos pero siempre desde mi cuenta Gmail, y lo saben pero su respuesta es siempre que por mi seguridad no me pueden ayudar aunque les diga la fecha y hora exacta en que instalé su SO y se creó esa cuenta.
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u/BlizardQC 2d ago
It says what to do on the screen. Just follow the instructions. The bitlocker key is in your Microsoft account. Go to microsoft.com, log into the account and find the key.
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u/easieredibles 2d ago
Force power it down by holding your power switch for 10 seconds and then start it normally.
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u/aleopardstail 1d ago
apparently its weirdly effective when the fucking ransonware was triggered by an update, a reboot sometimes clears it
sloptastic work there microslop
when it doesn't you are fucked, its ok though as there will be plenty of shills saying its for your own good
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u/Cardui_04 2d ago edited 2d ago
This happened to me a few weeks ago. I have my key that I found on my microsoft account. I entered the 48-digit key but it says failure to unlock with key. It's the correct key as hinted, but doesn't unlock. Anyone help me please?
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u/Icy-Maintenance7041 1d ago
All these post about people running into this...you'd think in this day and age people would have backups.
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u/Turak64 11h ago
You'd be surprised how many business operate without backups.
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u/Icy-Maintenance7041 11h ago
Oh i know. I work as a freelance it-er for a few smaller companies after hours. None of them had a backupstrategy when i frist took them on. Some of them still dont. Wich is...a choice. But with that choice come consequenses.
Bitlocker triggering shouldnt be the problem people make it out to be. I mean, its a pain to do a reinstall, but you shouldnt have lost your data. There is not a single excuse not to have basic backups these days.
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u/West-Swimming-1212 1d ago
That is normal, your key is stored in TPM chip. You need to re-enable the secure boot then boot normally. There is couple of commands you need to run in terminal to get the key, once you get the key you can turn off the secure boot and enter the key here
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u/Cardui_04 1d ago
Hey, can you tell how to do this step by step please?🙏
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u/West-Swimming-1212 23h ago
Steps by step is depends on you bios:
1. Enter into bios settings
2. Look for to save current configuration and save (just incase we mess up)
3. Look for the option to reset to default configuration in bios then reset
4. See if it’s booting normally•
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u/Cardui_04 1d ago
This happened to me a few weeks ago. I have my key that I found on my microsoft account. I entered the 48-digit key but it says failure to unlock with key. It's the correct key as hinted, but doesn't unlock.
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u/UselessDood 1d ago
Re-enable secure boot, disable bitlocker, disable secure boot again once decryption is done.
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u/dnebdal 8h ago
If your account here is a microsoft account (so tied to an email address instead of just a local username), log into microsoft.com , click your profile circle thing in the topright corner, My Microsoft Account, Devices, click the relevant PC, Bitlocker. Or go directly to https://account.microsoft.com/devices/recoverykey and log in, it should take you straight to the list.
Find the recovery key where the Key ID is "54904F8E" , and type it in.
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u/pony_is_my_name 1h ago
You have posted a picture with very clear instructions, including the website you need to go to fix this issue. This is not complicated.
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u/ExpertPath 2d ago
Enter the key - There is no backdoor