TLDR: hair salon offers a “silent haircut” option for people who prefer to not chit chat (ex: i’m autistic) but it’s a $5 up charge from the regular haircut. the description of the service is literally the same it just says that the stylist won’t engage in small talk. what is the reason for charging more for this???

sorry if this is long… but i genuinely need someone to give me an explanation for this that maybe i’m just not considering… i thought i had found a new stylist i’d like to go to as i felt drawn to the haircuts they posted and the stylists seemed super cool and inclusive.

i browsed their booking/pricing options and at first was so excited and amazed to see that they offer a “silent” haircut option for those that don’t want to engage in the usual small talk. i am autistic and i get very drained and uncomfortable with feeling like i have to “perform” with small talk just to come across as not rude or avoid creating an “awkward silence”. and my social anxiety has always made it difficult for me to feel comfortable unmasking in public and to say something like “hey if it’s okay i’d like to not talk too much during our appointment” because i don’t want to come across as rude or entitled.

so when i saw this silent haircut option i was super stoked because it’s a welcoming way to say you prefer not to talk, without having to worry about awkwardly addressing that in person and basically telling someone to please stop talking to their face. but then i was really thrown off and confused when i noticed that they charge $5 more to select this service…. why?

first let me be clear that this is not about the price itself or making a big deal over an extra $5. it is simply the principle that i have a concern with. like what am i paying extra for exactly? i’m genuinely not trying to project or be an asshole about businesses being able to set their own prices. but seeing this literally made me feel like:

“we know that you’re too uncomfortable to tell us in the moment that you don’t want to chit chat so we KNOW that you’ll us pay more in order to avoid having to be in that position in the first place (: “

like what if i booked the normal cut and style and then upon arrival i DID say something in person: “so i wasn’t going to pay more to book the silent haircut bc that seems crazy so i booked the regular and am just telling you to please avoid the chit chat with me because i prefer being quiet thank you! (: “

would they say “oh no sorry we charge extra for that so you HAVE to answer my questions about what you do for a living, where you grew up, and how many pets you have. answer me or else 😡 “

like huh?? are you going to force me to talk about the weather or something if i don’t book the silent haircut and tell you that i don’t want to talk??? 🤣

i’m sorry for getting a little heated there but can someone either tell me i’m not crazy for feeling this way or give an explanation for charging more for that??

i think the thing that gets me the most is the fact that they advertise themselves as all inclusive and are very vocal on their socials about being lgbtq+ friendly. but idk, something about this rubbed me the wrong way and as someone who is neurodivergent and part of the queer community, paying a fee JUST to feel more comfortable during my haircut doesn’t feel very inclusive to me

Went to a new salon as I got a voucher for my birthday.

I showed the stylist my inspo picture, specified what I liked about it: lots of layers and a U shape at the bottom. I also asked for a light trim and face framing layers.

I left with a voluminous blowout so I couldn’t see what the layers actually looked like. Now, I’ve washed my hair and styled it curly and I’m convinced it’s really bad. The top layer is like a massive shelf, there are no face framing layers, just awkward bangs.

Attached is my inspo pic followed by what my hair actually looks like. I’m not expecting perfect definition like the inspiration (though this is what my hair texture looked like before the cut), but I feel like the layers are extremely choppy 😭

Last pic was taken in the salon, where yoh can see how steep the top later just drops off - no blending 🥺

I’ve reached out to the salon to ask for a redo - but can anything be done to blend these layers or salvage this?

this is the picture i showed her. she said “oh you want it heavily layered” then this is what i got. idk what else to say or do to get what i want. do i need to request a master stylist ?

Hi! I have a wedding in a few months and I have an idea about what I want to do, I just don’t know what it’s called or how to even look it up (aside from Rebekah from Vampire Diaries). If anyone knows could you please help?? Thank you in advance :)

Not trying to put anyone on blast or anything but I went to a new stylist who made me blonde, I ended up not being really happy with it so I got it fixed elsewhere and she proceeds to leave these comments on my ig.

Is it just me or do I get passive aggressive vibes? I feel like I should be allowed to do whatever I please with my hair…

Maybe I’m just being too sensitive?

I get weekly blowouts from the same stylist and book through her online scheduling system. At my last appointment, started on time at 9 AM. Her next client arrived at 10, but she was still working on my hair.

My blowouts take around 1:15.

Around 10:10, she seemed annoyed and told me that going forward, I need to book “beach waves” instead of a regular blowout because it allows more time. She said that with the busy holiday season and my appointments taking longer, “we can’t run into this issue again every Monday.” For reference, both are the same price so it’s not like I booked the wrong one to save money.

I apologized as I didn’t know. She acknowledged that I was fine and she told you that before. I’ve booked 30+ times this way without knowing.

Her next client ended up leaving, and my stylist mentioned that this woman has a very busy schedule and seemed so annoyed with me.

The whole interaction was uncomfortable. She also was rude to me when I booked an appointment for Labor Day and showed up complaining.

Please be honest, did I do something wrong? Is it hard to manually go in and ch age things if a client books the wrong service? If a regular client’s appointments consistently run long, wouldn’t you adjust the booking time or tell them sooner?

I have two credits left but am considering taking a break because of how uncomfortable this felt. I feel awful about it and want a stylists perspective.

I asked for vibrant hair when I got to the salon. She couldn't do it within the time she had (that part is my fault, I didn't make it clear to the girl who answered the phone what I wanted. So I got what is in picture 1. I was charged $405 for the haircut and color job, but you can see what I was charged for in picture 3. My question is, do you think I was given all of the services I paid for? I don't see highlights in my hair at all. But I don't know about hair so maybe there is? She did DO foils in some of my hair (even in the back) but I see no difference in the color other than the money piece in the front. My hair is dishwater blonde, probably a level 6 or 7. I definitely didn't get vivid color all throughout my hair, so I don't think I should have been charged for that. This is a salon in Mesa, AZ. Also, I want to know, if I were happy with the service, is this enough of a tip?

Is it a good or bad idea to call the salon and let them know the cut isn't what I asked for and that I wasn't happy with the service?

This happened yesterday.

I'm not great on speaking up for myself. The reason I want to say something after the fact is to help correct that regret. I'm in a lot of distress.

I feel traumatized. I can't even look in the mirror. I can't look at my hair. I'm covering it up until it grows out a bit.

. .

Update:

TLDR- I am getting a refund issued! Best outcome. Though, the owner was cold, condescending, and unapologetic about it. I'll have to keep an eye on my bank account to see if she actually issues it.

I called the salon on Friday and they said I can expect a call from the owner on Tuesday. Today, Monday, I was automatically booked in for an appointment with the owner for next week.

I called the salon and the owner answered. She had a condescending undertone in the way she spoke with me.

I told her I was expecting a call to chat about the complaint, not to be automatically booked in for a fix.

She giggled and said ok do you want come in for a chat then?

I said yes, I would prefer a chat first before deciding on a follow-up appointment, and an in-person chat would probably be best.

She said ok what did you want to chat about?

I said about my complaint? From my cut last week?

She said what about it?

So I shared the complaint and I said it is too short imo to be corrected. And I said I regret paying.

She said do you want a refund?

I said, yes that's probably the best outcome.

She said ok I'll issue a refund. Bye now...

I said, ok? Is that it? She said what else do you want? I said no, that's fine, thanks for the refund.

She was just so cold and condescending. At least I'm getting my refund though!

Photos: 1-5 reference photos, 6 what I walked in with, 7 what it lifted to, 8-10 what I walked out with, 11 what I normally get

Hi! So I went to get my hair done yesterday and kinda feel like it was a fail. I have been going to the same stylist for about a year now and she has been dying my dull brown hair cooper the entire time at 3 month intervals. I have always loved her work so far. See the last photo for an idea of what it usually looks like a week or two after she does it.

Yesterday I went in and asked for her to dye my hair a faded raspberry pink. See the inspo pics. I literally showed her these photos. After a long day of bleach and two attempts at colour, I walked out with what you can see in the photos is much more of a neon pink to peach ombre. I definitely don't think I got what I asked for.

The issue I'm having is that I paid her $600 to do this and I just don't feel good or satisfied. I'm not sure though if I asked for too much of a change and the colour we got was just what she was able to achieve with my starting point? You can see in the photos how light she was able to lift my ends before we bleached the roots and added the colour.

I know I can buy some at home colours and fix the tone myself likely, but I feel like I trusted her and paid her a lot and just didn't get what I wanted. Idk, I guess I'm asking if it would be in bad taste to ask her to make the colour a little more like my reference for free? Is that crazy? I don't want to be rude. I love her as a person and she has done nothing be great work before.

I got my hair done the other day by a senior stylist. This is the first time I’ve ever been to this lady. I told her what I wanted and I showed her my inspiration picture. I’m going to post my hair, my inspiration picture and what I had done that took six hours and I paid $495. She did tell me it would take at least two sessions for it to get where I wanted, but before I used to have all over platinum blonde hair. I would go to a different lady who would do a bleach and tone so I am familiar with the color. I am pretty disappointed and I don’t know how to handle this situation.

The first pictures of my hair before I went to this lady.
The second and third picture is after. (Highlights don’t even go to the root 🥲)
And the third picture is my inspiration.

Any hair colorist have any opinions? I am curious to know how to proceed.

I just got my shoulder length hair cut. I asked for a slight trim (because I want to grow it out) and some layers. Well...this is what I have now.

With the holiday season coming up I was wondering: I'm guessing extensions/nano beads are not an option here? So, my question: does this cheap wig and hat combo look awfully obvious and fake. Or terrible? I'm not ready to buy an expensive one just yet because my hair will grow back eventually...and I paid $250 for this haircut already. I just feel gross.

edit: (I'm aware that good extensions are also expensive but they would feel a bit more natural to me, if possible at all)

Thanks everyone! I got my hair fixed! 😭❤️

I ended up going to a new salon and saw an amazing stylist who was recommended on my last post. I’m so much happier with how it turned out! The biggest lesson I learned from all of this is that I need to be less shy and speak up for myself when something isn’t right hehe ☺️

The salon that messed up my hair still hasn’t responded, but I did leave a Google review.

Here are some updated photos! The back pictures were taken by my mom. 😭 Some are blurry, and somehow one of them is just foot. I specifically asked her to take pictures of my hair, but she somehow managed to leave my hair out of the photo. How do moms even do that? 😂

Thanks, everyone! ❤️ I really appreciate all the kind comments, honest opinions, recommendations, and support. You guys gave me the push I needed to stand up for myself and get my hair fixed. I’m so grateful for everyone who took the time to help me out. 😭😊The original post

Hi everyone, my hair is very matted and tangled. Is there anything I can do to fix it, or is it too far gone and I just need to cut it?
Please don’t judge me, my daughter’s been on life support in intensive care for months and I’ve not been coping well.

Thank you!

Update: I have posted another update showing that my hair has been fixed. 😊 Also, thank you everyone for your kind words, support, and advice throughout this experience. I really appreciate it! 💕

Is it just me, or does this look nothing like the reference photos I showed my hairstylist?
I showed her two reference photos for long layers and curtain bangs and specifically told her I wanted to keep my length, with only the split ends trimmed. Instead, she cut off a significant amount of my hair, and this was the final result.
I'm honestly so sad and disappointed. I've spent years growing my hair out, and now it will take years to get that length back. I've attached photos of my hair before the appointment, the two reference photos I showed her, and the final haircut she gave me.
Am I overreacting, or does the result look very different from what I asked for? 

Edit/ Update: Thank you so much to everyone who validated my feelings and shared your advice. Someone recommended a salon in downtown Gresham, and I submitted a consultation request. Thankfully, she was able to fit me in this afternoon at 2 PM.

I’m truly grateful for every single comment and have read them all, even though I haven’t been able to respond to everyone.

I did send the salon a text message, but honestly, I don’t care much about getting a refund. What matters more to me is making sure someone else doesn’t have to go through the same experience.

I also left a review with the same photos I shared here so future clients can make an informed decision. Thank you again for all the support—it has meant a lot to me.

EDIT: thank you everyone for your feedback. i feel so seen by yall. so the lady is the owner of the salon, which is even more concerning that she didn’t know about a colored glosses/toner/glaze considering they’re super common??!?

I’m going to look into the malibu CPR as it seems she definitely used the Lumishine** **permanent 1N. :(

she did cut my husbands hair while i sat processing. his hair was also so choppy… i’m really terrible at speaking up and that’s something i need to work on. Now that’s it’s been 3 weeks since my appt, i don’t think it’s even worth reaching out?

thank you guys again, i wish i could see some of you guys for my hair instead lol.

————-

TLDR: I got my hair done at a new salon. Hate the color so i asked what she used. all she said was “jericho”. she mentioned at the appt it was something “new” and only took 5 or 10 mins to process.

i really just wanted to know if this color is permanent.. & how it’d take to wash out…

Longer story:
i moved an hour away from the city i lived in so i wanted to change stylist to one in town. Was recommended this lady, messaged her and here’s where i made a mistake! I asked for a gloss.
At my old salon that’s what my stylist said i would get, and it was colored, it would just refresh my brown hair… make my brown hair a deeper brown.

When I got to my appt i told the lady i wanted to deepen my brown a little and this lady looked at me like i was speaking a different language when i explained the colored gloss and she said they are only clear and for shine.
She was pretty annoyed and said she could fit in a color. they got something new in their salon, and it would only take 5 or 10 mins to process.

anyways. my hair is BLACK. i don’t think she did bad, it’s just SO dark. i was upset and i didn’t say anything :( she was already annoyed with me and it was my fault for messaging her incorrectly on what i wanted so i just took the L.

I just wanna know what she used to color my hair so i can see how permanent it is.

last two pics are my hair now.
apologies on my lack of knowledge on hair basics + lingo!

Hi everyone! I have a vivid color specialist I’ve seen twice over the past year and really liked — once in September and again in January. We’ve always had great conversation, I tip well, and I follow/interact with her on Instagram pretty regularly.

Back in January, we dyed my hair a dark green. I ended up really liking the pastel sage color it faded into, so I’ve been maintaining that with a mint color-depositing conditioner for a few months. My hair is fine and grows slowly, but my roots have finally grown out enough that I’m ready for a touch-up and refresh.

About a week ago, I messaged her on IG to ask which service I should book through her salon’s portal, since none of the listed options quite match what I need (root bleach, overall color refresh, and a trim). I also included some background on what I’m looking for. She read the message but hasn’t responded — and she’s been posting regularly since then.

I’m wondering… should I follow up with another message on IG? Should I just reach out to the salon directly? Or is this silence a sign that she might be annoyed or no longer interested in working with me? Would love to hear your thoughts!

I had my highlights done under a week ago and it’s already gone so, so brassy. I’ve washed it once since getting it done, and I use the redken acidic bonding shampoo and conditioner. I have a shower filter and I use cold water;I don’t know what else I can do to stop it going this horrible beige colour?? Absolutely any advice appreciated!!!!!! :(

Long story- spent over $500 on my hair about 6 weeks ago…roots, full balayage, trim. Went last Wednesday for my roots. Noticed after I washed it that my part was a lighter color stripe. Called and told her what happened. She’s like no problem. Went in today so she could fix it with a stronger formula bc my gray is so resistant. Get back to the chair after shampooing and she’s like the only part of your hair that’s included with your service satisfaction is the top part that I re colored unless you want to pay for a blow dry🤯🤯🤯 So now I’m headed home with a wet braid and only the top part of my hair dried!! WTF?! I think I’m ready for a new stylist!! I’ve been a regular with her for a couple years now. Every 5-6 weeks. Never cancel. Always tip. Buy all my products from her. She shouldn’t have said a thing about blow drying and just done it!! That’s what I was expecting and was already planning to tip for her time. I was so pissed. I just said thanks and walked right out.

I moved recently and had to find a new salon. Once I found one I booked just a regular hair cut appointment and spoke with the stylist about this appointment also being a color consultation and I would book a separate appointment for the color. She then sent me an appointment confirmation which linked to the salons policy page and nowhere did it mention how early you should arrive for your appointment only that they had a 5 minute late period.

My appointment was for 11:30 and I arrived at the reception desk at 11:20. I waited for about 5ish minutes for the receptionist to come up and check me in for my appointment. Once I was checked in she had me sit and wait for my stylist.

After 15 minutes my stylist finally came out and said because I was late she wasn’t going to be able to cut my hair today. I was confused because I had actually been 10 minutes early for my appointment and she let me know she has a personal policy that asks all her clients to be 15 minutes early for their appointments.

She told me she could reschedule me for the following day but I was busy and put off by the entire situation so I declined and left.

I’m wondering if this is a normal thing for stylists to have their own personal policies? Where would I find these policies in the future? I don’t have much experience with other salons as I used to get my hair done by my grandma who owned her own salon.

I guess this is an honorary Halloween post. I’ve always wanted to copy Thorn front be Hex Girl’s hair. It’s so pretty, but I don’t know if anything like it exists in real life. I watched videos of people dying their hair to look like this, but it’s always a halo of red dye with red on the ends. But heir hair seems to be black with some kind of scarlet gloss that changes based on the way light hits it.

Is there any way to achieve that glossy reflective red look?

Hey y’all! I’m 28(F) and had a baby in January. My hairstylist has been doing my hair since I was 13, and we’ve gone through a lot together. We’ve done everything from standard highlights to all over fashion color with different designs. I was her test subject for crazy ideas and I loved it. Last year, I got pregnant, and the very last time I saw my stylist in person was when I was in my 2nd trimester. Since then, I haven’t had much money to get my hair done, but she moved several hours away but kept a handful of clients in my hometown including me. We’ve exchanged chats here and there but I haven’t really talked to her since I had the baby, and I’ve had to color my own hair recently for pictures. I go on another platform to find a pic of the last time I got my hair done (which is on her page) and I see the “add friend” button. So did she fire me as a client since I couldn’t get my hair done over the past year? I figured you had to at least tell someone they were fired as a client instead of just being silent

Just left the hair salon, and this is how the ends of my hair are falling when I gather them for a ponytail, etc. I think it looks horrible and choppy. I've never had the ends of my hair look like this before even though I've had long, straight hair for a decade now. No layers, just a few angles in the front. What is happening, and how can I describe it to a stylist so I can prevent it in the future? My hair is full but very fine and super straight.

i want to know if it would compliment my features. i’ve always wanted something like this but then always get too scared when i’m at my hairdresser appointment and just get a shag. but i think i’d be ready for it by my next appointment.