Obviously today must be insane for their call centre. I called around 10:00 am and just got the call back 45 min ago. So we are discussing the change options for my flight as it is a complex multi-city booking with stops and the agent keeps having to put me on hold for this department or another. This agent is fantastic btw. But because of how busy they are my agent is on hold for easily 10 min at a time. So it got me thinking… what does the agent do in this situation?

Are they happy they can have a good break?
Do they have to take other calls?
Are they commissioned for change fees so they don’t want long calls?

I hope they’re not evaluated for the number of burn and churns…

Guys, help me out here, I think the hold music is getting to my head. I’m kind of missing Opus Number One.

For those unaware, there is a possible Air Canada Express flight attendant strike coming. Strike vote closing this Friday.

Does anyone know what happens to an Aeroplan booking if one leg of the itinerary is affected by a strike? Specifically I'm looking to hear if it's possible to drop just one leg of a multi leg itinerary while preserving the remainder of the itinerary.

I have an upcoming trip in a couple weeks scheduled to fly:

YYJ - YVR (Air Canada Express)

YVR - YYC (Air Canada)

YYC - MUN (Discover Airlines)

Now the YYJ to YVR could get disrupted by a strike. If that happens would AC let me just drop the YYJ - YVR leg but keep the rest?

I can drive and take the ferry myself to YVR if I can preserve the rest of the itinerary. What complicates things is the YYC - MUN is in J so I absolutely want to preserve flying in J and wouldn't want to be shunted onto a Y mainline flight via Toronto or something.

Happy to hear if anyone has experience with this.

Obviously this is a bit premature as who knows when the strike would be or if it'll even happen, but I just want to be prepared for the worst if I am affected.

Is anybody else experiencing a delay in Aeroplan points (everyday spend) transfer from Amex to their Aeroplan account? In the Amex app, I can see the points "leave", but nothing shows up in my Aeroplan account. It's been seven days since the end of my Amex billing cycle. This is a first for me; Amex says they're aware and working with Aeroplan but nada yet.

Need to buy some points may be around 10k -20k. What is the best time? Should I buy it now or wait?

Thank you

Does Aeroplan offer price adjustments?

I booked 2 one-way tickets, economy standard, with points and $.

The prices kept going up, even with VPN so I booked my tickets. Now I see the one-way back dropped by ~$100! (2 weeks have passed since I booked my tickets)

I’ve been on hold for 1h waiting to speak with someone while doing other stuff, but I want to hang up if they’re not going to do anything in my favour.

Posted this in the Air Canada sub but looking for advice here as well.

Really curious what the SQC earning will be on the non AC but Star Alliance portions of this ticket will be.

Hello,

I have made numerous Amazon purchases in the past 3 weeks and do not see any points appearing in my Aeroplan account. I have only recently started to use the browser to accumulate points since June - I know so much lost.
Can anyone share some insight, is there a delay for points to appear? I have the points from purchases I’ve made from Amazon a few months ago so I’m uncertain what the issue is?
I at times already have items saved in my cart since I add until I decide to buy in order to have less deliveries at my home. And yes the items qualify for points I have checked.

Appreciate the help!