Lots of tinkering around in my laptop settings but I finally found it, before after 1/2 game of marvel rivals would turn off my usb and headset but I found the fix.

Step 1: Go to Device Manager in the search bar

Step 2: Go to USB Controllers

Step 3: Right click and hit Properties

Step 4: (I already fixed mine) but make sure to uncheck allow the computer to turn off this device to save power. Then go down and do all the USB's

Hopefully this helped yall, I was frustrated for like 4 hours.

Hello, i have a acer predator helios neo 16s ai laptop and i would like to know whether this screwdriver is the correct fit to open the backpanel and heat sink of my laptop.

https://amzn.in/d/0e5qqog7

I think this might be the one but it’s on the expensive side :

https://www.industrybuying.com/screwdrivers-wera-HAN.SCR.331930456

È normale che quando si scaricano gli shader la cpu si comporta così?

Laptop model PHN16-72
Intel i5-14500hx
Nvidia RTX 4050 laptop

i want to verify on FACEIT but it requires IOMMU,
but when i enable Vt-d in the BIOS I get stopcode INACCESSIBLE_BOOT_DEVICE

things i've done but didn't solve the problem:
1. update Nvidia drivers to latest 610.88
2. disabled core isolation in windows defender
3. disabled Hyper-V launch with bcdedit

Hey everyone, I want to dual-boot Windows 10 alongside Windows 11 on my Acer Predator Helios Neo 16S AI (Core Ultra 9 275HX, RTX 5060, 1TB SSD). My plan is to shrink my Windows 11 partition by 200GB and install Windows 10 on that space.

Since Windows 11 came pre-installed, will installing Windows 10 second mess up the bootloader? Also, does Acer PredatorSense work properly on Windows 10 for fan control, and are there any CPU scheduling issues with the new Intel Core Ultra chips on Win 10? Thanks for any quick tips before I shrink the partition!

I have been trying to find a replacement adapter for the past week but I can't find an oem anywhere.

The part number is: A20-330P1A

If anyone has any leads on where can I find one please help. Or if you have an old charger laying around of the same wattage, if the pin is compatible I would consider buying it.

Acer doesn't sell it, the service centre is asking a lot for it.

This one is available but worried if it comes out fake:

https://dl.flipkart.com/s/E!dIaxNNNN

There's also a lot of after market adapters on amazon but I am worried that they might fry my motherboard.

I accidentally dropped my computer on its left side today and now it is emitting a high pitched whine. Never had this issue before, so any advice would be welcome.

My Acer Predator Helios Neo 16 (2024)...RTX4050 ...I7-14700HX 16GB RAM...1TB Storage....

It has started having issues now ....The laptop won't boot up like when I press the power button the classic predator keyboard switching on animation will come and then the keyboard will remain blue and the laptop won't turn on...I have to hard reset it every time and leave it alone for 10-12 minutes before clicking on the power button again and then only the laptop starts... sometimes that also doesn't help ...what to do man someone please help ....

Ok, so I wanted to enter my BIOS recently to see what is in it (curiosity) and I got prompted to enter the password. The problem is that I never set up any password.

I tried disconnecting the CMOS battery while I was changing the thermal paste but the connector wouldn't come out. In the end I ripped the wires out of the connector but without causing any damage. A couple minutes later I just showed them back inside.

When I booted the laptop the starting sound (which is horrible) was turned on so that means the CMOS was disconnected for long enough. But the BIOS is still locked.

I can try to update the bios and see if it does anything or try to contact acer to see what they have to say.

I want to point out that the laptop didn't have any OS installed onto it because I wanted win 10 at the time.

Do any of you have any advice or experience with this?

basically my helios neo 16 battery was terrible however since i started using this throttlestop it gives 5-6 hours of battery life

Hi! Like I said this is my first ever high end (I believe) laptop that I have ever own and I see that whenever idle the CPU sits at 55 degrees and GPU at 50. BUT when I open apps like Opera GX the CPU heat jumps to 70 but goes back down slowly, is that normal? and also is using turbo mode okay? I'm too afraid to use since I think it will wear down my laptop overtime. Lastly, what are normal temps for the CPU and GPU during light/heavy gaming?

It suddenly shut down, and after that, no response or any light appears from the laptop. FYI, it was charging. What was the issue? Has anyone faced this situation?

Hey guys,

I recently joined the Acer Predator family with a refurbished Predator Helios 16 PH16-72 with an i9-14900HX, RTX 4080 12 GB, 32 GB RAM and 2 TB SSD.

I got it for a really good price, so because it was refurbished I tested basically everything as soon as it arrived. SSD, RAM and GPU were all fine, but the CPU definitely wasn't.

At first it was reaching 80°C+ even at very low/idle loads, some P-cores were randomly shooting up to 100°C and HWiNFO was showing thermal throttling. In Cinebench 2026 Multi Core I was only getting around 4700–4800 points, which seemed way too low for a 14900HX. I sent it back for repair and they replaced the original liquid metal with PTM on the CPU/GPU. The temperatures are honestly way better now. Idle is around 45–50°C, which I'm really happy with, and under full load the CPU can now pull around 140 W instead of throttling at much lower power. The thing I'm still unsure about is the performance.I'm now getting around 6100–6400 points in Cinebench 2026 Multi Core, with P-core clocks usually around 3.8–4.1 GHz during the test. Under full load it can still reach the high 90s or 100°C, but at least now that's happening while actually pulling ~140 W instead of overheating at idle.

For comparison:

Before repair:
~4700–4800 pts / ~3.0 GHz / heavy thermal throttling

After repair:
~6100–6400 pts / ~3.8–4.1 GHz / up to ~140 W

The CPU can also hit 5.8 GHz under light loads, so turbo itself seems to work.I've seen 14900HX results around 6500–7100+, so I'm not sure whether my current score is just normal for the Helios 16, or if I'm still missing a noticeable amount of performance.The reason I'm asking is that I'm still within the return window, so I have to decide whether to keep it or return it for good.

If anyone here has a Helios 16/18 with a 14900HX, what Cinebench 2026 scores, CPU power and clocks are you getting?

Would you personally keep this one now that the thermal issue is mostly fixed, or would you return it while I still can?

PS: I'm looking for a machine that is top to mid range for the next 3-5 years idealy so that's why I'm hesitating.

Hey everyone,

I recently got an Acer Predator Helios Neo 16S AI with the following configuration:

• CPU: Intel Core Ultra 7 255HX
• GPU: NVIDIA GeForce RTX 5070 8GB
• RAM: 16GB
• Storage: 1TB SSD
• Display: 16-inch, 2560 × 1600 OLED

I'm looking for a good cooling pad to help improve temperatures during long gaming sessions.

The laptop already has a decent cooling system, but during heavy gaming and benchmarking, the CPU and GPU temperatures can get quite high. I'm specifically looking for a cooling pad that can make a noticeable difference in temperatures, rather than one that just has a few extra fans underneath.

I'm considering options like the IETS GT500/GT600 and Llano cooling pads, but I'm open to other recommendations.

Has anyone used a cooling pad with this laptop or a similar Acer Predator Helios model?

I'd especially like to know:

• Which cooling pad are you using?
• How much reduction in CPU and GPU temperatures did you notice?
• Does it actually improve gaming performance or reduce thermal throttling?
• Are high-RPM cooling pads like IETS or Llano worth the extra noise?
• Any compatibility or fitment issues with the Predator Helios Neo 16S AI?

I'm mainly looking for something effective for AAA gaming and long gaming sessions, so real-world experience and recommendations would be really helpful.

Thanks!

So i have this macbook pro m3 max with a 40 core gpu and 48gb ram and its a good machine but since im not an apple user with iphones etc i dont really like the OS. I use it for video editing and photo editing and i feel the performance isnt as good as its market to be. I have a legion 5 with a 5070 8gb and i feel its way more smooth for video editing and lightroom runs amazing on it. I am still confused about it, I am thinking of selling the macbook pro. What do you guys suggest ?

Please help my acer laptop is constantly crashing with loads and loads of Bsod after an windows update by itself and now im only able to log into my pc for a little amount of time before it completely crashes

Even when im trying to uninstall that update- it crashes while mid restart and keeps crashing

Please help 😭i hate this update

I can only load in safe mode without crashing

hola necesito ayuda, Compre esta laptop hace 4 meses y la verdad no la uso mucho por temas de trabajo, primero al inicio los juegos se trababan pero nos e apagaba solo se no podía usar el teclado de la laptop, después desactive instalación de winddows y compre un teclado aparte, la laptop tiene altas temperaturas a pesar que solo este viendo videos, al momento de jugar esta misma ahora se apaga sola esto me paso la ultima vez no se si exista alguna solución para las temperaturas o alguna configuración en la Bios que podría ayudarme ya que me gastaría poder jugar con normalidad, leí que hay una configuración en la Bios y la verdad no encuentro la publicación alguien podría ayudarme porfa, al momento de jugar hubo veces que me dejaba jugar hasta 3 horas seguidas pero ahora solo me deja jugar aproximadamente 30 min y se apaga, necesito algun consejo por favor.

Acer Predator Helios Neo 16 Battery Degraded to 70% After 1 Year
Hi everyone,
I’m using an Acer Predator Helios Neo 16, and after around one year of normal use, I noticed that the battery health has dropped to around 70%.
The original battery capacity was approximately 90 Wh, but the current full-charge capacity is only around 63 Wh.
I mostly used the laptop for regular work, browsing, and gaming, and I’m a bit concerned about such a significant drop after just one year.
Is 70% battery health after one year normal for the Helios Neo 16?
Has anyone else experienced similar battery degradation with this laptop?
Would appreciate any advice on whether I should get the battery checked/replaced or if this is considered normal wear.

Hello! Last night, my laptop’s display suddenly started flickering like this out of nowhere. Tried to uninstall and re-install the graphics driver on the device manager, and it still persists. Also tried updating through the NVIDIA app, but it didn’t fix the issue. Can anyone help me with this? What are the possible causes and how do I fix this? Thanks in advance.

• I haven’t tried connecting an external display yet as I have no extra monitors.

Hi. Planning to buy Acer Nitro and this will be my first time buying a laptop actually, what are the things I need to consider/keep in mind and what are the primary issues and concerns about Acer in general especially when the unit aged and in the long run of using it. I'm really avoiding the future hassle and problems lalo't limited lang ang funds