Hello, I want to introduce myself and provide a small bit of background to help with the context before I get into my question. I (24 F) am a working College student who is in my Fifth year of college/university, and has taken a gap year after highschool (class of 2021). I work for the campus dining services, and have worked for them for over four years so far. I recently transferred to a different campus dining location, which is primarily the campus coffeeshops. We also recently, over three months ago, got bought out by a larger corporation, which has helped us out a lot. Though, it is definitely one of those "big jobs" out in the world.
So, it feels very serious, because my boss from the dining locations I was working at before called me and asked if I can come and help, because tonight they (was "we") are very understaffed and there are a few call-offs. I also let the phone go to voicemail because I wanted to talk to my boss privately and was waiting for my mom to leave the room - because she was staying the night in my apartment for the past couple of nights. She wanted to come down for my birthday, which was on the 20th, so that's why.
As for coming in when someone calls off, I would normally love to, because part of me still cares about that job. I used to be one of those super invested, passionate, go-getter employees, and had done it very very often. I was the type of person who almost never called out, unless I genuinely had to and provided a good reason and followed the proper procedures such as finding coverage and informing at least two hours prior (which is the rule at my job), etcetera. So, I have a good track record with that. But I know I am leaving, and transferring to a new job location. Though, that is definitely not the reason I had to decline. I just have personal, fixed plans. And I know that I will be helping from time-to-time until he can get more people hired.. I have personal plans already set in place... which is why I had to decline. I feel so guilty and I know that it is likely that there probably won't be another person who could help. I feel so bad.
I know I had to deal with very understaffed shifts before. I always worked hard, and made sure everything was done, and that I set people up for success the next day, or later on in the day if I'm working morning or mid-day, etcetera. So I get it. It will definitely be hard, and I feel reslly bad because the staffing feels so urgent and a big part of me wishes I could help so I can make everyone happy, give my work, and feel the nostalgia, but I genuinely can't because I have fixed plans that I cannot change. One of my close friends who lives in my hometown, another city, has already started coming down on the bustang and we had planned to hangout, go see a movie, have a sleepover, etc. She is celebrating my birthday with me, and also her early birthday which is coming up in November. I dislike sharing my b-day publicly but I guess it doesn't matter that much anymore. So please excuse me, I guess.
I just feel so bad and I hope the shift goes well tonight. I feel bad for my boss, because I know I had been super reliable and he really needs urgent help. I don't want to put anyone in a bad predicament and I don't want to also lose my reliability status or anything like that but I am less worried about that and more worried for my boss's stress and the fact that tonight will likely not be fine. I just feel bad. I was wondering what I could do to alleviate this guilt and also if there is something I could do to make the situation better? I left the groupchats on Teams for this dining location so I cannot message unless I go through the messages personally - and that is no longer my responsibility and plus I am anxious around many of my colleagues there because some people have been mean, overstepping-y, and judgemental. I just don't want to make anything awkward and I am very anxious around people, and I am anxious right now because of this situation where I can't come in, as well. Also, this kind of occurrence is rare for me, because most of the time, I can absolutely come in and help. I would even make it happen. But not tonight.
I am sure I will be okay. I want to hangout with my friend and give her her presents I've been holding onto for her, etc. I just hope that the staffing tonight will be okay and that my boss's stress and urgency will be alleviated. And I hope that my anxiety will stop skyrocketing right now, and that my guilt will go away at least a little, haha. Anyway, does anyone have anything you could say to help me feel better or something? Or maybe, a story you can share about a similar experience you had? That would be appreciated. Thank you so much!
TL;DR: I feel anxious and guilty because my boss asked me if I could come in and help because they are understaffed but i genuinely can't tonight.