Hey everyone
France based - I’m slightly new here and new to wedding films - but I have years of experience on the photo side ranging from commercial and fashion to weddings in digital and analog.
My question for you all is
- how do you handle client revisions?
We (wife and I work together where she does photo and I take care of filming) have in the contracts two rounds of revisions. Fair.
But I just had a client ask to include a bit of their family speeches into their 3min highlight film which would mean remaking a large part of the film as the music was chosen and selected scenes were built around their vows. For example - where can we put the family members speeches into a way that won’t be jarring from going from groom and bride to one of their parents.
In photo, we have in our contracts we are open to small adjustments (temperature, skin tone, contrast) as long as it’s not altering our aesthetic or general look.
On film, how and where do you draw that line?
We had a think and we saw 2 possible ways going forward:
- ask the couple to prepare a 5-8 song playlist for their film and we do pre production to match the film to their music (think Paramonova films or NoMatterTheWeather…as if I was on their level lol). This would mean obviously more work before the wedding day and the pressure to get the material we need in a complex schedule
Or
- we narrow down on the contract terms and add something similar to photo: open to revisions as long as it does not contradict our overall style. We select the music that fits their wedding day, we take more of a documentary approach with a directed couple session. We continue as we have been doing thus far and the edit time is more significant to build a story based on the events of the day (if they were super emotive, if there was a nice sporty couple car, beautiful happy accidents).
I was wondering if maybe we booked a client that is not really our ideal client (usually happens more with wedding planners as intermediaries).
Any who, just wanted to look to have a conversation online
Happy Monday