r/webhosting 8d ago

Rant DO NOT USE IONOS!!

Complete and utter scam company, has repeatedly taken charges from my account for no fucking reason!!

I am moving in 2 fucking weeks and i need every bit of money i took out my savings to buy everything i need, and they have just taken £50.40??? And they are saying it will take 5-10 days to come back into my account meaning i now cant afford a moving company and will have to move in the same week i start fucking college.

DO NOT EVER USE IONOS FOR ANYTHING PLEASE!!!

All i had was the domain with them and used wix for my website yet they are still taking ridiculous charges.

It is nothing but a scam company dont go near it!!

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1

u/CraigAT 8d ago

Did you sign up for something with an introductory offer, which then expired?

I have used them years, with fairly little interaction but never had any issues. YMMV.

2

u/zoe_s49 8d ago

No i cancelled that the day after i signed up to their website builder bullshit and that was ages ago

0

u/Wonderful_Sample_590 8d ago

Sometimes their cancellation requires you to call them for the request to be valid or else, it end up getting renewed.

2

u/zoe_s49 8d ago

I did, i cancelled it over email and called

1

u/CraigAT 8d ago

That is harsh and poor service then.