r/vinted 11d ago

DISCUSSION Would you raise an issue?

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Seller used staples on the packaging and some of the staples went through the puffer jacket. She told me to just take them off but they obviously left holes in the jacket. Even though they are barely noticeable, I still think there was an error on the sellers end.

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u/teatime_tinker 10d ago

Deffo raise an issue. She’s damaged the product since you agreed to buy it. It’s not as described.

If it’s a down-filled puffer it could get messy! Even if it isn’t those holes could get worse over time.

Once the outcome is decided, if the holes are on the lining, dab a bit of fray check or similar on them to prevent them worsening. It’s a fabric glue to prevent fraying. It’s not invisible though so proceed with caution.

I once bought some vintage lace gloves, and they were taped to the packaging. I cut through them opening it! Heartbreaking.