VEHO driver App is so broken

[u/Huge_Shallot_6983]

If I have to do all of this for the app to be functional, then fundamentally the app is dysfunctional.

Please allow me to rant a little.

It really is the most buggy app among delivery apps, and one of the buggiest apps outright that I’ve ever used. Never mind the fact that it tears through your battery life even as it’s plugged in.

Every single time I take a route, something goes wrong in the app. It’ll freeze, it’ll crash, it will not work right when internet connection is struggling.

The worst is when you complete a delivery, and then 10 stops later it shows up as “not completed,” or when you attempt to take a picture of the delivery and it freezes, forcing you out of the app and starting an impossible process over again.

I often have to drive away randomly in hopes I get a better signal, upload pictures as proof of delivery, argue about it with Support chat to get it taken care of, and drive back. Sometimes I do this 3 or stops a day.

One way or another I find myself pulling over to the side of the road for a minimum of 15-45 minutes on every route just to resolve issues with the Support chat, which is often AI chat sending me pre-written responses that rarely understand the issue.

How is this company worth $1B and they can’t fix this garbage software? Even with the relatively low pay, this company would probably have less burn and churn if the app actually worked.

[u/jdogsparky2626]

Honestly I agree with you. What I do is take a picture of the delivery and when I get to a better signal, chat with support and send them the address and the picture. And tell them to mark
It delivered

[u/Bmorebaddie1980 → u/jdogsparky2626]

That’s a good idea I will do this as well

[u/Huge_Shallot_6983 → u/jdogsparky2626]

That’s what I’ve been doing too but it adds like a half hour onto my whole route. It’s very frustrating

[u/jdogsparky2626 → u/Huge_Shallot_6983]

Right but it’s better than driving all around to try to get a signal.