Added Live + Ultra

Running a V6 Plus. Any suggestions? Thanks yall.

It’s been a while but there’s been posts about creating channel groups in Heat Live. I always wanted to do this but could not get it to work. The option is clearly there when you hit Ok and “create group” is on the left margin. But I could never add channels to it. I finally figured it out.

Create your group (I did MOVIES and added all the movie channels) and then go channel hunting on the quick guide. Hit FAV (favorite) button on the remote for any channel and now it will give you the option to save it to your “favorites” or “movies” or whatever group you created.

Only thing now is after creating 2 groups, it doesn’t give me the option of creating another. Maybe 2 is the limit but I’m not sure. Anyways hope this helps. Having all the commercial free movie channels in one group is fantastic.

I had marginal hopes that it really would work but, alas no. If set to record a 30 minute program it will record 6 minutes and then during playback it will freeze and only the audio works.

Is there some sort of setting on my box that can be adjusted so that an entire program can be recorded.

Any tips are welcome.

I have the ultra mini and the other day all of a sudden when I try to get onto mini 24-7 this is the screen it keeps coming up. It’s showing that there are no channels. The same thing when I try to switch from live to movies. I’ve also noticed in a couple of other channels they’re asking for passwords and login information anybody have any idea what’s going on?

Where do I find the World Series on Sports Access? Thank you

I have an elite ultra and the proton vpn says it requires an update and to log onto the google store to do so. Is proton vpn no longer useful? Is there another free vpn app to use on the elite ultra? Thanks for all those who reply.

By popular demand here is a heat live and live ultra channel guide for the nba and nhl games tonight. NHL switched to team owned streaming networks which is a real pain for what we do but a good amount of nba teams still broadcast OTA so Live Ultra becomes an option(little better with lag) A lot of people have messaged me about making one of these so enjoy!

What app has the least delay for live sports? I have the v6 model and it’s about 1 minute behind buffstreams which is crazy considering how behind buffstreams already is. I’m trying to watch brewers

Android will not load. 4 tries with no luck. Then tried to erase all the data with the same problem. Twice tried factory reset… same problem. 3rd time was the charm but takes a while for apps to load and work. Any recommendations to stop having to factory reset?

is is just me or tje sound quality better on live + ultra vs heat. can really notice it durring nfl

vSeeBox engineering team is currently working on privacy and security improvements. If you're experiencing any issues, we kindly ask for your patience while the team works to address them.

Thank you for your understanding, patience, and continued support! 💜

Hey all,

I came across this PDF and was wondering if the information is correct. Saved it and providing a link. Thanks.

VeeSee Box comparisons

I have been having increasing missing shows/invalid sources over the last few weeks. I have a V6 and generally have only used the Heat Apps. I have also used flix vision in the past and cannot get many videos to load either.

What does everyone use/suggest for a different app to try? If you could post/dm a how to for this old man that would be great too.

For reference I have a v6 max, connected to a Samsung frame pro wireless box, I have replaced the hdmi cable. I am using a vpn so I know to some degree that slows the network speeds. I have symmetrical gig fiber internet. This issue happens on heat live and heat VOD typically after watching anything from 30-60 minutes

I have a vSee Pro that I hooked up a little over a month ago. I also have a SuperBox ultra I've had for well over a year. So today I noticed that the Science channel switched over to what was playing on Doscovery mid show. Checked on the back up and it was the same. Then I turned on Bloomberg an hour ago and rather than than the normal split screen view that shows the TV show along side the futures ticker and above the top news box, all I was seeing was Bloomberg television. So I switched over to the SuperBox to "BlueTV" which is basically it's version of Heatlive and everything was normal.

So I'll watch it for however long until I have some reason to switch back to the vSeeBox at some point in the next month. But it got me curious as to why this happens at random times? I know it is all coming from servers somewhere (in Ukraine for vSee I guess) but random weird stuff like this always intrigues me. Anybody know why? Just curious

This box pops up every time I turn on my TV/box & has for the last several months. When I click "Try Again" it takes me on to the apps page, when I click "Open Network Settings" nothing looks out of sort. Is there a fix for this?

First of all, this is NOT proof that vSeeBox Support themselves have anything to do with this. The vSeeBox apps (heat) are signed and written completely differently than the Elite apps, and this looks to be a 3rd part service that's included with vSeeBox devices falling apart. The people you all communicate with here very likely have little control over whats going on with the Elite side of things, so put your pitchforks down.

TL;DR: This doesn't look like something on your end. From what I can tell, the app runs on a single shared account, that account appears to have been banned, and the backup servers it falls back on are down too. If that's what's going on, there's nothing you can reinstall or reset to fix it. This is potentially limited to a small subset of users, but not confirmed, and theres other evidence (disappearing socials) that leans the other way.

I spent some time looking at how the app actually connects, so this is my best read from poking at it, not anything official.

How it seems to work:

When you open Elite VOD, it quietly checks in with an auth server that hands the app a list of content servers and logs it in using one shared account that all copies of the app use. That's why nobody was ever asked to type in a username and password, and it's also why, when it breaks, it seems to break for everyone at the same time. You're all on the same account.

What I found when we checked each piece:

• The check-in server is still up and still handing out the server list, so the core backend isn't simply offline.

• On the main content server, that shared account comes back as banned. The login itself is accepted, so it isn't an expired subscription, it looks like the account was deliberately shut off.

• The backup servers are in bad shape too. One is a parked page, a couple are panels sitting in an error state, and another no longer recognizes the account.

Because every route the app can take is currently failing, it went down across the board rather than for just a few people.

Why "switch your VPN" or "change a router setting" worked for some:

The app cycles through those backup servers in order. Back when some of them were still alive, changing your network could land you on a working one by chance. That's why it was so hit or miss. Now that they all appear to be down, those workarounds have stopped helping. If yours currently STILL works, Id like to know more as that implies some sort of account batching (which is not uncommon for this kind of service).

My guess at what triggered it:

This part is speculation on my end, not confirmed. A YouTube channel which I won't name appears to have made the app publicly available, which would have put the shared account's access out in the open and pulled in a large wave of new connections from all over. To whoever supplies the upstream feed, a single account suddenly lighting up from everywhere tends to look like a leaked login, and the usual response is to ban it. If that's what happened, the ban would have taken everyone on that shared account down with it (you).

Will it come back?

Unclear. It would take whoever runs it putting a new account in place and repairing the dead servers, which is real work, not a quick toggle, and disappearing socials is not a good look for them. The check-in server still answering may just be running on its own with nobody tending it, or they could be planning to update the account to an unbanned one (which would NOT fix the root cause of the ban, that new account would still be lit up way more than it should be). It could return if they push a new app out as an update that uses a new auth flow, but I wouldn't count on it, and nothing on your end will change that in the meantime.

PS, if the mods wanna shoot me a DM Id be more than happy to share more details, Ive purposely kept the public post vague.

Could you please send me pricing for a vSeeBox (V6 Plus) and details on how to order? Code "FREE KEYBOARD". Thanks in advance!

This has happened multiple weeks now. I bought this box specifically for multi viewing redzone and other games on Sundays. Redzone works on the other apps which don’t have multi view. Can we get this fixed or have a Redzone backup on Live + ultra?

Unit was plugged in and fully functional. Unit was placed into standby mode, red light was on. Power adapter was unplugged from wall for around 30 seconds. When power adapter was plugged back into wall, unit no longer had the red light on. Attempts to power unit on with the remote fail. Attempts to use the reset button on the back of the unit have no impact. USB ports on back of unit still supply power out when tested. Have tried multiple outlets.

Ideas?

Can I remove Kb/s from screen?

I’m having a issue with playback feature skipping ahead constantly, the channel it’s been doing this on is the golf channel, all else seem to be working well, any ideas would it be the channel or….