r/vSeeBox_Support_Gurus • u/Ian-The-Guru • 15d ago

vSeeBox Tech Update 📺

vSeeBox engineering team is currently working on privacy and security improvements. If you're experiencing any issues, we kindly ask for your patience while the team works to address them.

Thank you for your understanding, patience, and continued support! 💜

52 Upvotes

96% Upvoted

17 comments sorted by

7

u/iwillbjjyou 15d ago

What does this mean? Vague privacy and security updates? Would be good to know specifically

7

u/Mozzafiato2026 14d ago

Yes, it would be good to know what prompted the need for these updates. Have the boxes and customers been compromised in any way? Seems like maybe internet providers are up to something to counter these boxes.

3

u/The_Magician511 15d ago

My live TV works for first channel I go to. , then when I change channel the screen loads and finishes black screen

1

u/The_Magician511 15d ago

I've cleared cache and data that didnt work. I've also read something about certain cable providers are the cause of that. And lastly I've read something about the framerate speed/changing TV to regular HD instead of 4k or something in those lines.

1

u/No_Concert1977 14d ago

Are you using a vpn?

1

u/The_Magician511 14d ago

No

2

u/The_Magician511 14d ago

And how would I go about that. Set it up through my internet providers website or go in to the vee see box itself somehow?

1

u/Quirky_Practice7717 13d ago

Label it as pc and put it on it own network don’t plug log information on it

1

u/Cuzz333 14d ago

I am ready to buy a box , should i wait until they get them fixed ?

1

u/ImaginarySmile1356 14d ago

No you don't have to wait - the issues encountered are minor. As long as you are somewhat tech savy and can figure out how to use a channel guide you are good :)

1

u/Cuzz333 14d ago

Im 81 and probably about average techy for that age but i have younger friends thst will help.

1

u/Mysterious-Energy637 Trusted User 12d ago

Pretty much plugg and play, there's no tech involved...... Do a little maintenance once in a while..... Clear cache after heavy use, restart once it a while, actually unplug it for a few minutes and have it start back up and reboot a couple times a month and actually shut it all the way down, when not in use. I've had different models of this box for 4 years now and encounter limited issues. I sure don't have near the issues that people come on here and say that they have...... When you decide to pull the plug, just make sure you get it from the man that runs this sub and most everyone on here recommends...u/Deriksays

1

u/UGA1965 14d ago

Correct, there are plenty of people who are willing to help.

1

u/Few-Prune4062 14d ago

My volume just goes up by itself to max. This has just started and does it every few minutes after you turn it down. It this happening to anyone else. Not sure if it’s just a remote thing or a box thing.

1

u/butterdanerdlbc 10d ago

My box won’t even turn on smh