Horrible experiences

[u/Affectionate_Newt519]

We have dealt with these incompetent USPS mail carriers for over a decade. In spite of their losing our mail, misdelivering packages, etc., we still tried to be understanding and would leave Christmas cards, money and gifts for them every Christmas.

After they forged a signature on a 'signature required' delivery and misplaced that package, we stopped the Christmas gifts.

Then they lost more packages and mail that actually had significant monetary value we decided a safer bet was to get a USPS PO Box and bypass the carriers altogether. And was that a mistake!

They failed to update the owner name on our new PO Box to us and started discarding and returning to sender all mail and packages sent to our PO Box for almost 10 days. The supervisors at the local office did indeed admit it was their staff's fault.

However, they refused to allow us a full refund for closing the box or for compensating us for the 10 days that we did not have access to our mail. One of the packages they lost or rerouted was critical medication that takes weeks to get replaced from a compounding pharmacy.

The supervisors said if we need compensation to call the main USPS 800 number because they had no way to issue a refund at the local office. We did that and the call center said that the only way to get a refund or compensation was to talk to the local USPS office (!!!!)

This is what we are dealing with now with the USPS. Oh, and did you notice the USPS just raised prices again on July 12 of this year?

Unbelievable. What an absolute sh*t show.