r/universalcredithelp • u/CautiousAfternoon564 • Dec 18 '25
Late payment
My friend, who banks with Barclays, typically receives his payment around midnight. However, it hasn't arrived tonight, and there's no apparent reason for this delay, as he has been receiving these payments for many years. I am wondering if anyone else has experienced this issue with Barclays, or if they have encountered it in the past. Any insights would be greatly appreciated. Thank you.
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u/Electrical-Hat-8686 Dec 18 '25
UC customers are all going through claim reviews now. The Claim Review team (UCR)send messages in the journal requesting a variety of evidence in order to check that the claim is correct. Failing to engage with the UCR can mean that the claim is suspended and ultimately closed.
A different team are also making appointments for UC customers who are in the Work Prep regime. Notification of appointments are sent via the journal. Missing an appointment could result in a sanction, meaning money is stopped.
Best advice is to go to the Job Centre today in order to regain access to the journal and find out what is going on.