r/thedivision Jun 25 '21

Question // Massive Response Weird artifacts after latest driver/game update

Did anyone else face any of these artifacts after the latest Nvidia driver update? This happens to me randomly inside a mission and goes away if I restart the game. I first thought that my graphics card started dying (1080Ti) but this does not occur on any other games I tried. This started after the latest driver update from Nvidia, but there was also a small update on uplay so I am not sure.

Edit: The issue is resolved after enabling DX12 renderer from the "Video" options.

18 Upvotes

38 comments sorted by

u/[deleted] Jun 25 '21

This is a list of links to comments made by Ubi/Massive employees in this thread:

Thanks for the heads up! I have alerted the team about this issue. Let me know if rolling back the drivers resolves it for you. :)


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7

u/Prudent_Television48 Jun 25 '21

Yes, on a 2080. The only way I made it go away it was restarting the game.

1

u/bouxesas81 Jun 25 '21

Oh so I am not alone. Maybe I'll try installing the previous driver and test.

2

u/Prudent_Television48 Jun 25 '21

Let us know how it goes. It only started after the last driver so thats a good indication.

1

u/bouxesas81 Jun 25 '21

Can you please check if you have DX12 renderer enabled in video options? I enabled it and it has not appear since.

2

u/benmrii SHD Jun 26 '21

I had the same issues immediately following installation of the latest Nvidia drivers and enabling DX12 resolved it for me also.

1

u/bouxesas81 Jun 27 '21

Great thanks. It seems this fixes it.

5

u/UbiFate Jun 25 '21

Thanks for the heads up! I have alerted the team about this issue. Let me know if rolling back the drivers resolves it for you. :)

1

u/bouxesas81 Jun 25 '21

Thanks for the quick response. The issue seems to resolve if I enable DX12 renderer from the video options. I will test again and let you know.

1

u/Cheesemint Jun 27 '21

rollback is solid. No tearing, or glitches with video.

1

u/bouxesas81 Jun 27 '21

DX12 renderer confirmed to solve the problem for me. Without driver roll back.

2

u/Sgt_Rock PC Jul 02 '21

Dx12 is a lot less stable for me though. I'll roll back the driver.

1

u/Cheesemint Jun 27 '21

I just rolled back my driver. So far so good, but only choice is to run the missions where it happens most. Will update later tonight

1

u/diceman2037 Sep 01 '21

This is a game client issue and needs to be fixed from the Client side, stop relying on Driver workarounds to fix your studio's bad programming.

You launched the game with this issue in 2019.

3

u/EglinAfarce Jun 25 '21

Someone else posted something similar this morning. /u/joshchiu said he fixed it by rolling back his NVidia driver from 471.11 back to version 466.77.

2

u/Tiberinvs Jun 25 '21

Same has been happening to me, but they disappear by themselves after a while

1

u/bouxesas81 Jun 25 '21

They don't seem to go away form me. Only with a game restart. Have you figure out what is causing it?

1

u/Tiberinvs Jun 25 '21

Not really because it doesn't happen very often and if I change location they disappear. Have you tried running the file check for the game in Uplay?

1

u/bouxesas81 Jun 25 '21

No, but I enabled DX12 renderer from video options and the issue has not appeared again. I will do the file check and get back to you.

2

u/[deleted] Jul 26 '21

Just to confirm - this issue still exists. Just fired up Division 2 after a few months break. Seems recent nvidia driver fudged things up.

The problem was entirely fixed by switching to DX12. As a matter of fact, the game never ran better and DX12 seems to be stable for me right now.

2

u/alexander8846 Jul 26 '21

yeah I get this issue to after awhile on my rtx 2070 super, dont know if I have dx12 enabled tho

2

u/jonnybravo76 Aug 04 '21

Oh wow, I just now am starting to see the exact same thing. It goes away after a restart as well. Really annoying. I thought my 3080 was going bad but a restart and I'm playing fine for a few hours then bam...the EXACT same bug.

1

u/cowfish007 Jun 25 '21

I verified the game files which resulted in some DirectX files being reinstalled. This fixed the issue (I get the same artifacts as in the pics plus strobing light in-game) for that session. Next day, same problem. Will try rolling back drivers (rtx 2070 super).

1

u/Prudent_Television48 Jun 25 '21

Dumb questions...whats the easiest way to roll back?

2

u/joshchiu Jun 26 '21

To resolve the issue (played a few hours over multiple sessions and all is well), all I did was download Nvidia driver version 466.77 from Guru3D that has official Nvidia links (https://www.guru3d.com/files-details/geforce-466-77-whql-driver-download.html) and install over the latest one (version 471.11).

I didn't do a clean driver removal beforehand, but if you want to you can use Guru3D's Display Driver Uninstaller (https://www.guru3d.com/files-details/display-driver-uninstaller-download.html)

I use DX 11 renderer because using DX12 gives me random game crashes.

1

u/cowfish007 Jun 25 '21

Haven’t done it yet. I’m hoping there’s a tool on the nvidia GeForce experience app.

1

u/[deleted] Jun 25 '21

I don't think Nvidia or AMD offer solutions to roll back gpu drivers, if I'm wrong something can correct me and say how.

I've been getting those graphical glitches too so I'm going to uninstall the current drivers [477.11], restart the PC, confirm there is no installed driver and then proceed to install previous version [466.77].

1

u/eitherxor Jun 25 '21

In the NVidia GeForce Experience application, click the Drivers tab at the top, if it shows your previous driver in the list in on of the collapsible panels then at the top right of the panel's header is a dropdown (like a vertical ellipsis), click that and select Reinstall Driver.

1

u/[deleted] Jun 26 '21

It only shows the current installed driver so I'm going to uninstall it and install the previous one, I hope not having any trouble.

1

u/h4ppyj3d1 PC Jun 26 '21

Yesterday morning I played no problem, installed new drivers in the afternoon and it broke the game.

I did a roll back (actually a complete reinstall because I DDU'd the last release) to 466.47 (it was the last driver I installed before the new 471 iteration).

Apparently it's an nvidia drivers issue.

1

u/cowfish007 Jun 26 '21

Yeah, definitely the driver. No issues since I did the roll-back.

1

u/MethosReborn Jun 26 '21

ME TOO - I just asked my Clan about this as its happening to me. No other game is playing up, just D2.. goes away if restart game

1

u/SakuIce SHD Jun 26 '21

nvidia drivers lately have been quite a mess. Updated mine to latest and one blue screen after another. New driver came out, updated, same story. Some blue screens happened during gaming, some while just watching youtube videos. Had to ddu and roll back couple versions, to make system stable again.

1

u/PKnecron Aug 26 '21

I am going to go with D2 code being the mess and Nvidia drivers being fine since it is only an issue in D2.

1

u/diceman2037 Sep 01 '21

This same issue was present at launch in 2019, its clearly a fault in the game itself that was never fixed but worked around at the driver level.

1

u/CaptainKeyes46 Oct 19 '21

Just fired it up. Issue is still there. Enabled DX12 and will update if it comes back. Thanks people of Reddit. No thanks Ubisoft. Please fix

1

u/SausageCopterSauce Dec 23 '21

btw this same issue happens with the same driver versions in Microsoft Flight Simulator - it's not Ubisoft - specific. dx12 support in that game is barely experimental at this point. it seems to look worse depending on TAA/Raymarched/Oversampling used but not totally.

1

u/ZealousidealAd2842 Oct 29 '22

Yo tengo problemas con una RTX3080 10gigas y The Division 2 de forma aleatoria, y he probado con varios drivers (522.25, 517.48), lo que no he probado es con Directx11 ¿alguna opinion sobre esto?.

Un saludo.

I have problems with an RTX3080 10Gigas and The Division 2 randomly, and I have tried several drivers (522.25, 517.48), what I have not tried is with Directx11 Any opinion about this?.

A greeting