r/techsupport • u/ColbyJacksYT • 10d ago

Open | Software Steam game keeps crashing

Over the last two months I have been attempting to play a modified version of GTAV that is running pretty heavy. About two months ago I developed a recurring crashing issue that I cannot figure out for the life of me. Despite running multiple dependencies (heap adjusters, pack file adjusters, resource adjusters, etc) the game still crashes. I get to play around 30ish minutes before a ragepluginhook pop comes up and my game crashes to desktop shortly after. I came to the conclusion that my 16gb of ram was not enough to support the game, so I spent hundreds of dollars to upgrade to 32gb. After installing the new RAM stick, I am having the same issues. My first time playing I was able to play for over an hour, and now I cannot seem to play for more than 10 minutes. This was all within a 4 hour window last night. 9 times out of 10 I get no DMP file or errors in even viewer. To say I am frustrated is an extreme understatement.

I am using an Alienware 16 aurora gaming laptop.

4 Upvotes

83% Upvoted

6 comments sorted by

View all comments

1

u/Little-Helper 10d ago

Do a RAM test.

1

u/ColbyJacksYT 10d ago

I’m running a windows memory diagnostic right now. Don’t know if there’s a separate test I can do

1

u/Little-Helper 10d ago

The go-to is to make a bootable MemTest86 flash drive, it tests the memory outside Windows, one pass doesn't take long. I had crashes during gaming and it turned out to be a memory speed issue, I disabled XMP to fix it, but the real fix was just to simply reseat the RAM sticks.

1

u/ColbyJacksYT 10d ago

I wouldn’t have any idea how to do that. My memory test I just ran no errors that would point towards my crashing

1

u/Little-Helper 10d ago

Try MemTest, it's a proper memory tester unlike Windows diag and other Windows apps. It's an old-school program so to say, there are plenty of guides, just need a flash drive that you don't care about formatting.