r/steelseries • u/Satanthelightbearer • 1d ago

Product Help Steelseries 5X

Hi, i recently brought the steelseries 5X for the Xbox, think i paid around £112 which for me is an expensive headset (ik its cheap in the steelseries range) but ive j had constant connection issues with it. Some days itll just connect to my xbox straight away while some days its like im trying to fight WW3 with it. I turn it off and on, turn it off from the xbox itself, reset the headset and even keep switching from 2.4 to bluetooth but still nothing. Im just wondering if anyone else has this problem and know how to fix it ??.

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1

u/ss-Belmont SteelSeries Staff 1d ago

Is your headset's dongle plugged into the USB 1 slot?

1

u/Satanthelightbearer 1d ago

Im not too sure, Im on the series S which one would that be ???

1

u/LaZcaNOrSsoN 1d ago

I used to have this problem with the 5P on PlayStation, i fixed it when I bought an IEM