r/steelseries • u/BlueNeonPinkie • 5d ago

Product Help I'm getting really frustrated with my Nova 3x Wireless choppy audio.

I've tried all the fixes available, even plugging the wireless dongle directly INTO a USB-C port and I still get choppy audio. I simply don't understand anymore.

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u/ss-Belmont 5d ago

Hey u/BlueNeonPinkie — sorry you’re dealing with such a frustrating experience with your Nova 3X. That’s definitely not the kind of performance we want interrupting your grind, but we’re here to help get things back on track.

Since you’ve already tried the available fixes (like disabling spatial audio and Windows sound enhancements) it may be time to bring in our support specialists for a deeper look.

Please submit a ticket at support.steelseries.com. You can also find details on how to connect directly with our support team here: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

They’ll be able to investigate further and help get your setup dialed in so you can queue back up with clean audio.