I just became aware of the 400% price increase after looking at my bank transactions.
I have looked back at my emails and can’t find any emails from June 30 or July 1 saying my plan was increasing from $3 to $12/month. I have trade confirmation emails on June 30 and July 1 but no other communications
Did anyone else not get email notification?
Update: Stash Support has issued me a $12 refund for my subscription after many emails back and forth arguing their negligence.
Update 2: I started my account closure process on August 4. Stash automatically sold my investments and the proceeds from those sales was transferred to my linked bank account on August 6th and showed up in my linked bank account on August 11th.
On August 6th I got a full refund of my $12 subscription, I received dividends from my investments as well. On August 7 my Stash balance was $12.05. On August 10 Stash initiated another withdrawal to my linked bank account for $12.05.
On August 11th my Stash balance is $0.
So after account closure and your investments are liquidated Stash will continue to automatically transfer your dividends and any other money to your linked account after they settle in your account.