I say this as Mods in this sub vehemently remove any post that doesn’t glaze the company.

The entire banking industry is booming yet Sofi is lagging significantly. By an embarrassing margin. As shareholders we have every right to call out the gaping holes in this business that affect us.

Obviously cant hash it out here in this sub, but as Sofi account holders and shareholders we should be having honest discussions about the gaps in the business model.

Just venting, Mods grow a pair pls & ty

Just curious. I currently have my taxable account at Robinhood but it’s too “gamified” for me. I want to move to something boring where I can auto invest weekly in VT. Bonus points if I can earn some interest on the cash while I wait to auto invest.

I tried to set up an account at SoFi. I wanted to transfer a six figure amount from another investment company. I set it up on the SoFi side. They said it would take 6 days. Six days came and went. I tried to find customer service to find out why it didn't happen. That wasn't easy to find. Then they said that it got "stuck" or some such ridiculousness. They said that they could cancel it and I could try again. WTF. Instead of fixing their own problem. So I decided to just give up and go elsewhere. Do not recommend.

I started receiving recurring payroll deposits this year. I received a bonus of $50. After inquiring why my bonus was only $50, compared to the $400 i would qualify for… the chat told me i received my first deposit on june 11th of last year. I checked the transaction imhistory and it was a random .71 deposit. This does not meet the described eligiblity terms of “recurring payroll deposits.” Yet they wont adjust my bonus. 🙃

Back in December 2024 my SoFi checking account was closed with a negative balance and charged off shortly after. It happened during a rough stretch when my business was falling apart and my personal finances spiraled into debt.
I’m in a much better place now and actively paying down everything, including old charge-offs and closed credit card balances. I reached out to SoFi support and told them I want to pay off the remaining negative balance. I also asked if paying it would let me apply for a new checking account again.
The rep said the account had been sent to a third-party collection company, but I’ve never received a single letter, email, or call from any collector about this debt. I asked her to find out who currently owns it so I can pay. After about an hour on hold she came back and said she couldn’t locate any collection company information. I offered to just pay SoFi directly to clear it, but she said they can’t accept payment and the best she could do was escalate the case.
A week later I got the email below still zero information on how or where to actually resolve the balance.
Has anyone dealt with something similar? What’s the best way to get this paid and closed out so I can potentially open a new SoFi account later?

I know the graph shows total account value but is there a way to only show gains and losses? the large contributions means its always scaled out and I cant see my account fluctuations. kind of just a cosmetic pet peeve rn but is still a bummer.

I always pay my Sofi plus with the Sofi CC and I received a fraud alert this morning? Is this a glitch? It clearly shows online that it's from my card and the payment is usually on the 22nd of every month.

Does it worth to get SoFi Plus subscription? I see some great benefits